When I purchased my vehicle brand new I also purchased a “Platiunum Plan” that was sold to the dealership from NDS AKA NIU of Florida. I am suppose to be covered for tires and wheels regardless of what occurs. However according to them I need to contact them and they will arrange to have someone come inspect the vehicle and damages and then they make all the necessary arrangements and then decide if they will cover for damages.
I happened to hit a major pot hole and my tire went flat within 30 minutes after hitting the pot hole. I contacted roadside assistance AAA and they sent someone to my home to remove the damaged tire/wheel and put the doughnut on my car. I contacted the dealership and they asked me if I could send them photos and so I did. The service department manager called me back and stated that the rim was bent and cracked which was visible to me. He placed the rim on order and in less than 2 days I went to the dealer to have a new wheel placed on my vehicle which cost $563 out of pocket.
I then called NDS and they gave me some song and dance about how I was suppose to go through all theses major steps to even be able to file a claim. Absolutely ridiculous considering I did not have time to be without a vehicle or afford to rent a vehicle while they took their sweet time stalling or refused to help me. I paid quite a bit of money for a plan that is absolutely useless.
All these extra plans are such a scam and I will never purchase another additional protection plan of any sort unless it comes directly from the dealership itself and not some messed up outside resource that just scams people.
NIU of Florida, Inc. Reviews
When I purchased my vehicle brand new I also purchased a “Platiunum Plan” that was sold to the dealership from NDS AKA NIU of Florida. I am suppose to be covered for tires and wheels regardless of what occurs. However according to them I need to contact them and they will arrange to have someone come inspect the vehicle and damages and then they make all the necessary arrangements and then decide if they will cover for damages.
I happened to hit a major pot hole and my tire went flat within 30 minutes after hitting the pot hole. I contacted roadside assistance AAA and they sent someone to my home to remove the damaged tire/wheel and put the doughnut on my car. I contacted the dealership and they asked me if I could send them photos and so I did. The service department manager called me back and stated that the rim was bent and cracked which was visible to me. He placed the rim on order and in less than 2 days I went to the dealer to have a new wheel placed on my vehicle which cost $563 out of pocket.
I then called NDS and they gave me some song and dance about how I was suppose to go through all theses major steps to even be able to file a claim. Absolutely ridiculous considering I did not have time to be without a vehicle or afford to rent a vehicle while they took their sweet time stalling or refused to help me. I paid quite a bit of money for a plan that is absolutely useless.
All these extra plans are such a scam and I will never purchase another additional protection plan of any sort unless it comes directly from the dealership itself and not some messed up outside resource that just scams people.