We had been swimming at Lost Creek Aquatics (LCA) in Lakeway and we were very happy, but wanted to try Nitro in Bee Cave. We wanted to swim in a 2 day a week program as a balance with football and school. Our son tried out on a Saturday and the coach persuaded me to sign up for the 5 day a week program (more expensive) and we would come for 3 classes. I paid over $400 for the registration fees and monthly dues. We started at the beginning of the season.
I specifically explained to the coach that our son wanted to be in a class of his peers and be challenged. After the first class, I sent an email to the coach explaining that our son was unhappy with the class and everyone was younger and less experienced than he. The coach assured me that it would be better. We attended 2 more classes that same week and it did not get better.
I immediately sent an email to withdrawal so we could return to LCA and asked for any refund. Management said they could not return any of my money. So disappointed in the whole experience. We'll never return and I would never recommend Nitro.
Took my children to NitroSwim in Cedar park, TX and in case you do not know NitroSwim also has a location in Bee Caves, TX at 15506 D Hwy 71 W in Bee Cave, TX 78738.
The facts are NitroSwim will overcharge you, your credit card and then the owners wife, Tracy Koleber will try to debunk this and not refund you or your credit cards. Further, the coaches there are said to be bi-sexual, and possibly offenders. These people need to run background checks on who they hire to coach their swim teams. We wouldn't dare recommend one on one with ANY coach. If they handle their billing like they do their coaching then you see---its a doom scenario to begin with.
Tracy and Mike Koleber run 2 locations without dong proper background checks on really who they hire. These coaches are hands on with kids all day. Very sickening to know of this and this report is to inform NitroSwim is a bust from their billing managed by a moron, Tracy Koleber, to their coaching. Never seen a place that has a HIGH turn around on their coaching staff, and their front desk. We notice coaches were there one day and gone the next, we even saw Coach Meghan ran out crying and never see her again and now more Coaches leaving. Sometime you have to wonder about the Owner hiring process because it seem like he just pick up any warm body to fill in the slot so quickly.Possibly because Tracy and Mike Koleber can't handle their own business. Tracy Koleber is a scam and Mike Koleber doesn't care. Why should they? Made their money and now "who cares" is their motto and NitroSwim is GOING DOWNHILL.
BEWARE OF NITROSWIM! #SCAM #BUST #NOBACKGROUNDCHECKS #COACHESSUCK
First, this place used to be very well maintained when we took our kids to the NitroSwim in Cedar Park. Wtf happened in 7 years I don't know but I do know one thing --NItroSwim's Owner Mike Koleber must be doing something WRONG. Having his wife, Tracy Koleber, manage NitroSwim is a mistake. Tracy is a con artist. She repeatedly has scammed DOZENS of members, their families of charging them for things they shouldn't had to have paid.
Their scheduling and oh rescheduling is AWFUL. Tracy Koleber needs to get a college education or go BACK to college at 45 or however old she is. Looks like 50. She can't manage the center, now they have 2 centers. OH LORD! when you complain they put you on a email with 30 other cc staff members just to make sure they cover their a*. D* ridiculous if you ask me. Oh and their staff isn't the same staff as when you first join, just watch. Week after week coaches change, front desk people change, hell the place needs to CHANGE.
The lessons are so pricey. Tracy and Mike Koleber -where in the f* do you come up with pricing? So you can pay for your kids college education? Are you kids even smart? They sure don't look it. When you go on vacation don't even mention this to Tracy Koleber she'll make sure she charges you DOUBLE. This is such a dealbreaker for us and we used to love going. But now all the staff, coaching staff have such HIGH turnovers we really wonder wtf is going on with NitroSwim.
Having the co-owners wife to manage this place is A BUST! Tracy Koleber is such a DEAL breaker and her cunning ways to overcharge you are scandalous.
Sooner or later Nitroswim will be OUT OF BUSINESS. So many other clubs to choose from in Cedar Park or Bee Caves or AUSTIN please look elsewhere. These people will run you and your family DRY and out of cash if you don't watch your bills. Watch your credit card statements as Tracy Wilson Koleber is a thief.
Nitro Swimming Reviews
We had been swimming at Lost Creek Aquatics (LCA) in Lakeway and we were very happy, but wanted to try Nitro in Bee Cave. We wanted to swim in a 2 day a week program as a balance with football and school. Our son tried out on a Saturday and the coach persuaded me to sign up for the 5 day a week program (more expensive) and we would come for 3 classes. I paid over $400 for the registration fees and monthly dues. We started at the beginning of the season.
I specifically explained to the coach that our son wanted to be in a class of his peers and be challenged. After the first class, I sent an email to the coach explaining that our son was unhappy with the class and everyone was younger and less experienced than he. The coach assured me that it would be better. We attended 2 more classes that same week and it did not get better.
I immediately sent an email to withdrawal so we could return to LCA and asked for any refund. Management said they could not return any of my money. So disappointed in the whole experience. We'll never return and I would never recommend Nitro.
Took my children to NitroSwim in Cedar park, TX and in case you do not know NitroSwim also has a location in Bee Caves, TX at 15506 D Hwy 71 W in Bee Cave, TX 78738.
The facts are NitroSwim will overcharge you, your credit card and then the owners wife, Tracy Koleber will try to debunk this and not refund you or your credit cards. Further, the coaches there are said to be bi-sexual, and possibly offenders. These people need to run background checks on who they hire to coach their swim teams. We wouldn't dare recommend one on one with ANY coach. If they handle their billing like they do their coaching then you see---its a doom scenario to begin with.
Tracy and Mike Koleber run 2 locations without dong proper background checks on really who they hire. These coaches are hands on with kids all day. Very sickening to know of this and this report is to inform NitroSwim is a bust from their billing managed by a moron, Tracy Koleber, to their coaching. Never seen a place that has a HIGH turn around on their coaching staff, and their front desk. We notice coaches were there one day and gone the next, we even saw Coach Meghan ran out crying and never see her again and now more Coaches leaving. Sometime you have to wonder about the Owner hiring process because it seem like he just pick up any warm body to fill in the slot so quickly.Possibly because Tracy and Mike Koleber can't handle their own business. Tracy Koleber is a scam and Mike Koleber doesn't care. Why should they? Made their money and now "who cares" is their motto and NitroSwim is GOING DOWNHILL.
BEWARE OF NITROSWIM! #SCAM #BUST #NOBACKGROUNDCHECKS #COACHESSUCK
First, this place used to be very well maintained when we took our kids to the NitroSwim in Cedar Park. Wtf happened in 7 years I don't know but I do know one thing --NItroSwim's Owner Mike Koleber must be doing something WRONG. Having his wife, Tracy Koleber, manage NitroSwim is a mistake. Tracy is a con artist. She repeatedly has scammed DOZENS of members, their families of charging them for things they shouldn't had to have paid.
Their scheduling and oh rescheduling is AWFUL. Tracy Koleber needs to get a college education or go BACK to college at 45 or however old she is. Looks like 50. She can't manage the center, now they have 2 centers. OH LORD! when you complain they put you on a email with 30 other cc staff members just to make sure they cover their a*. D* ridiculous if you ask me. Oh and their staff isn't the same staff as when you first join, just watch. Week after week coaches change, front desk people change, hell the place needs to CHANGE.
The lessons are so pricey. Tracy and Mike Koleber -where in the f* do you come up with pricing? So you can pay for your kids college education? Are you kids even smart? They sure don't look it. When you go on vacation don't even mention this to Tracy Koleber she'll make sure she charges you DOUBLE. This is such a dealbreaker for us and we used to love going. But now all the staff, coaching staff have such HIGH turnovers we really wonder wtf is going on with NitroSwim.
Having the co-owners wife to manage this place is A BUST! Tracy Koleber is such a DEAL breaker and her cunning ways to overcharge you are scandalous.
Sooner or later Nitroswim will be OUT OF BUSINESS. So many other clubs to choose from in Cedar Park or Bee Caves or AUSTIN please look elsewhere. These people will run you and your family DRY and out of cash if you don't watch your bills. Watch your credit card statements as Tracy Wilson Koleber is a thief.