DON'T believe the 4 & 5 star reviews which are most likely from employees, friends and relatives from Nissan. I was very sick and disoriented when I purchased a vehicle but I needed a larger car because I was planning to move out of the state. Nicole, my saleswoman and Juan, the Finance Manager did not care that I was sick and they were pushy to sell me a car. Juan agreed to trade in my car for $8,000. Nicole made a copy of my check to purchase a new car and told me to hold onto original check and to bring it in when I come in the following week. The next day, unexpectedly, when Nicole and another Nissan male employee came to my apartment, she demanded the original check and denied that she told me to hold onto the check. My 87 year old mother was frightened because she did not know who these people were. After I gave Nicole the check, I instructed her not to cash it until the following Thursday. The following week, my bank charged me $35.00 for insufficient funds because Nissan had cashed my check prior to Thursday. When I felt better, I noticed on my sales contract that I only received $7,500 for the trade-in for my car. When I asked Juan why I did not receive $8,000 for the trade-in value, he said it's because I would pay less taxes. Juan cheated me out of $500! Nissan is GREEDY, UNPROFESSIONAL AND DECEITFUL!
Nissan World of Denville Reviews
DON'T believe the 4 & 5 star reviews which are most likely from employees, friends and relatives from Nissan. I was very sick and disoriented when I purchased a vehicle but I needed a larger car because I was planning to move out of the state. Nicole, my saleswoman and Juan, the Finance Manager did not care that I was sick and they were pushy to sell me a car. Juan agreed to trade in my car for $8,000. Nicole made a copy of my check to purchase a new car and told me to hold onto original check and to bring it in when I come in the following week. The next day, unexpectedly, when Nicole and another Nissan male employee came to my apartment, she demanded the original check and denied that she told me to hold onto the check. My 87 year old mother was frightened because she did not know who these people were. After I gave Nicole the check, I instructed her not to cash it until the following Thursday. The following week, my bank charged me $35.00 for insufficient funds because Nissan had cashed my check prior to Thursday. When I felt better, I noticed on my sales contract that I only received $7,500 for the trade-in for my car. When I asked Juan why I did not receive $8,000 for the trade-in value, he said it's because I would pay less taxes. Juan cheated me out of $500! Nissan is GREEDY, UNPROFESSIONAL AND DECEITFUL!