I have a 2010 Nissan Murano equipped with a CVT (Constant Variable Speed Transmission) that I purchased in November of 2018 that had 165,000 miles on it when purchased. I paid $6150 cash for it.
In late December the transmission starts acting up. Making noise when the vehicle is started, not responding to accelerator pedal input.
I took it in to Leglue Nissan and they hooked it up to their diagnostics and informed me the transmission needed to be replaced and it would cost over $4000 dollars.
Nissan's 'norma' powertrain warranty ONLY covers the consumer for 5 years or 60,000 miles. Due to problems with their CVT transmissions, there was an extended warranty on the 2007-2010 model year for 120,000 miles.
Nissan has knows about their defective transmissions and with their former company cochairman facing corruption charges, it appears to be obvious that the corruption goes much deeper since Nissan refuses to fix the problems they're having with their vehicles.
This is wrong!
Also, the National Highway Safety Administration is not doing its job to protect the public by keeping dangerous and hazardous defective vehicles off our nation's roadways!
I've been a customer of Nissan for 3 years now. Since day one I felt like I made a mistake. The sales associate and customer service at Antwerpen Nissan of Clarksville Md. Was terrible. I did the deal and regret it. I have taken my car to Nissan of Clarksville Md.for a routine oil change and felt disrespected by the staff and mechanics.
90 percent of the staff is white caucasians and always at every location I've been to the 0ne token black guy. It looked like a hate concentration camp. I believe its prejudice and racist the Nissan car manufacturers and it shows in the dealerships the way it is set up. When I went into the Nissan of Clarksville Md. I felt sexually harrassed, prejudged, hated and discriminated against every time. At all locations in Maryland. There has been times when I walked into a Nissan dealership and felt like I was in a brothel being sexually solicited.
Recently at Sheehy Nissan of Glenburnie Md. I have taken my car in for service repairs and they have done the job 3 times incorrectly for the same problem. Now I'm working on getting the same problem fixed for a 4th time due to the faulty bad workmanship of the Nissan mechanics. The first time I needed an axle seal replaced it was supposed to be easy and simple. My car was covered under warranty and i didn't have to pay for the work. Within 7 days of that job being done the axle seal came apart. I took it back to them a 2nd time diagnosis came back same problem they will fix it. I left the dealership this time I did not know until I went into Leckner Nissan of Ellicott city Md. for an oil change. They did a diagnosis and told me the axle seal was broken apart again but they would fix it. After looking into the computer they found that it had been done two times already at Sheehy Nissan of Glenburnie Md. and said I had to return to them to get it done.
This is the 3rd time now the diagnosis comes back that it's the axle connected to the transmission that has something hanging down hitting the axle seal causing it to break apart. Now my warranty has expired but they did the work free of charge. The very next day after pulling the car off the lot the transmission fails and the car won't accelerate . I barely made it back into the dealership. They are currently investigating to see what the problem is, what caused it, and if they will cover it or not. I
think it is obvious, it's the same problem that they have worked on 3 times consecutively that has not been done correctly and fell apart. Now my cars warranty is expired. I shouldn't have to pay for work that they have done incorrectly not caused by me. I think I should find people with these same problems and file a class action lawsuit.
Nissian. Electric car Leaf. Bad battery from manufacturers 36000 miles. Car rendered useless one month (1) month after purchase After 5 weeks at dealership in Oxford al. No relief Contacted Nissian North America in Franklin tenn to no avail ----------- this company is a ripoff ------------ they knew this vehicle should have been recalled due to faulty materials/workmanship at time of manufacture
My car was taken minutes before I was going to pay. Then auctioned it off getting only half the price (it had only 4000 miles on it and was in presteen condition) and now wants me to pay the rest and have nothing to show for it.
My 2008 Nissan Titan overhead console fell down while I was driving recently. I called Nissan for help because I've had my truck for 9 years, and it is not under warranty anymore. They told me there was nothing they could do about it due to the fact I didn't have a warranty and there had not been a recall. They need to have a recall due to all the people claiming that the material they are using for the console is cheap and degradeshit fast. I loved Nissan until now. I will most likely never buy anything Nissan again. I'll go with Honda.
Nissan has been my choice of vehicle since 1996. However, with what I have experienced with them over the past couple of years has put in a place to never go to them again for purchasing a vehicle. When I purchased my 2013 Pathfinder, I was originally approved through another auto financing company. When I arrived at the dealership to sign the paperwork, that's when I was notified that NMAC had approved me for auto financing. When I saw how high the payment was, the first thing I said was that I could refinance in 6 months to a year. Coming to the present, the vehicle was repossessed and I was able to get it back. When I inquired about the option of refinancing, I was told that the are not licensed to re-negotiate contracts. You can imagine the look on my face. No one alerted me at the dealership that NMAC was not licensed to assist me in refinancing my vehicle. Now, I am in a situation where I am barely making the payments, I am being threatened, once again, that they will come and get the vehicle by certain dates all after them knowing that I am unable to afford these payments. I even stated to them that if they ended up taking it again, they would be keeping it. I must get 3-4 phone calls per day from NMAC asking me when I can make another payment.
I am at a lost for words and am amazed at how, as a consumer, that I am being treated. Okay, I get that I am responsible for the loan, however, as a finance company, make available some options for the consumer that is unable to make the payments. They apologize and continue to harrass me. My credit is ruined and therefore, even when I have pursued the option of trading in the vehicle, no one will touch me. This purchase was a huge mistake and I am paying for it dearly. If you are ever told that you are approved through Nissan Motor Acceptance Corporation, run away as fast as you can!
Nissan is aware they are putting faulty parts on their cars and not fixing them. I have been told by several Nissan employees that Nissan is aware they put bad, failing CVTs in their vehicles. On Wednesday, 4/20/16 I had to have my 2010 Nissan Cube towed to the dealership 30 miles away from my job where the transmission died on me. I contacted Nissan Consumer Affairs and began a claim; I was advised to have the dealership inspect the car and we would go from there. At the dealership, the mechanic told me that Nissan extended these warranties because of the failing transmissions and they should replace the CVT at no cost to me, and the repairs would take about 5 days including the weekend. The dealership also put me in a loaner car which I was told Nissan would cover the cost for. After 2 days, I received a call from the dealership letting me know that Nissan Consumer is refusing to replace the transmission because my car is 10,000 miles over the extended warranty. Apparently, Nissan had extended this warranty from 60,000 to 120,000 miles because the CVTs were failing and they knew the transmissions were faulty. I contacted Nissan Consumer Affairs again and complained, and my case was escalated to the regional office. This was on Friday, 4/22. The dealership also contacted me that day and requested the loaner car back, stating that if they could not repair the car, I would be liable for the cost of the rental. I instructed the mechanic to do a full inspection on the car because I knew there were other problems and it would buy me some more time. Monday morning, 4/25 I received a call from the mechanic at the dealership letting me know that my muffler was bad and needed to be replaced. Well, I just had this same dealership replace my muffler 1.5 years ago. Now my muffler has failed again? That's 3 mufflers on a car that's 6 years old, in addition to a failed transmission. Then, on Monday, I received a call from a regional manager who told me they were looking into my case and someone would call me back on Wednesday. On Tuesday, a different rep called me to tell me they were now looking into my case and would call me back. On Wednesday, another, different rep called me to say they were still refusing to fix my car. So as it sits now, my car is at the dealership needing a new transmission, worth approx. $4000 according to the dealership (a faulty transmission that Nissan was aware they put on my car and is refusing to fix, mind you), a new muffler, and some other parts worth approx. $600. Plus, I've had a loaner car for 8 days now, that I am liable to pay for. This is unacceptable and disgusting. I have owned cars that were 20 years old that didn't have these types of problems... Toyotas, Hondas, Chevys, Fords, Mitsubishis, Lincolns, you name it. This is the first Nissan I ever bought and it is the worst car I've ever seen. Not to mention, I am a mother with 4 children, working 2 jobs to support my kids, with an ex-husband who refuses to pay child support. Now I have no car because I don't have almost $5000 to fix it (is this car even worth that much?), and I'm going to lose both my jobs because I have no car to get to them. And this is all because Nissan knowingly puts bad, failing parts in their cars and refuses to help fix them. Even on their website, Nissan Consumer Affairs, there is an article about the extended warranty on these CVTs and they say they are willing to help with repairs beyond the warrant. What a bunch of lies. I guess my next step is to contact a lawyer and the news stations and newspapers, and pray for help from someone. Anyone know a good Pro-Bono lawyer???
I called Nissan Consumer Affairs, because I had to shell out just under and I mean just under $1500 for a repair to fix the Driver airbag unit and module and spiral cable. Code B1054 was the problem and I had an airbag light on my Dashboard blinking on and off. After I had done my research, I found that there were recalls on various Nissan's in 2007.
When I asked what consumer affairs could do to assist with this, they said nothing. I was really disappointed, because we have had so many problems with the vehicle in the past namely faulty seatbelts and actually had to get our driver seat fixed not too long ago, because it was sliding forward and I felt as if I was going to launch out of the car when I rounded a corner.
These are not cosmetic issues. These are serious safety issues and it is my opinion warranty or not that this should be taken care of by Nissan. I asked the guy who was assigned to my case this morning if there was anything he could do and he said no. I think that Nissan should because this is a serious safety issue pay for this instance. I only put approximately 5K miles on this car last year- according to my service advisor. Best advice, get a warranty on top of a warranty on these cars.
I think I will go with another car when I go to buy one. I am really disappointed
this was at repaired at Midway Nissan in Phoenix on or about 8/28/2015
Nissan Reviews
I have a 2010 Nissan Murano equipped with a CVT (Constant Variable Speed Transmission) that I purchased in November of 2018 that had 165,000 miles on it when purchased. I paid $6150 cash for it.
In late December the transmission starts acting up. Making noise when the vehicle is started, not responding to accelerator pedal input.
I took it in to Leglue Nissan and they hooked it up to their diagnostics and informed me the transmission needed to be replaced and it would cost over $4000 dollars.
Nissan's 'norma' powertrain warranty ONLY covers the consumer for 5 years or 60,000 miles. Due to problems with their CVT transmissions, there was an extended warranty on the 2007-2010 model year for 120,000 miles.
Nissan has knows about their defective transmissions and with their former company cochairman facing corruption charges, it appears to be obvious that the corruption goes much deeper since Nissan refuses to fix the problems they're having with their vehicles.
This is wrong!
Also, the National Highway Safety Administration is not doing its job to protect the public by keeping dangerous and hazardous defective vehicles off our nation's roadways!
I've been a customer of Nissan for 3 years now. Since day one I felt like I made a mistake. The sales associate and customer service at Antwerpen Nissan of Clarksville Md. Was terrible. I did the deal and regret it. I have taken my car to Nissan of Clarksville Md.for a routine oil change and felt disrespected by the staff and mechanics.
90 percent of the staff is white caucasians and always at every location I've been to the 0ne token black guy. It looked like a hate concentration camp. I believe its prejudice and racist the Nissan car manufacturers and it shows in the dealerships the way it is set up. When I went into the Nissan of Clarksville Md. I felt sexually harrassed, prejudged, hated and discriminated against every time. At all locations in Maryland. There has been times when I walked into a Nissan dealership and felt like I was in a brothel being sexually solicited.
Recently at Sheehy Nissan of Glenburnie Md. I have taken my car in for service repairs and they have done the job 3 times incorrectly for the same problem. Now I'm working on getting the same problem fixed for a 4th time due to the faulty bad workmanship of the Nissan mechanics. The first time I needed an axle seal replaced it was supposed to be easy and simple. My car was covered under warranty and i didn't have to pay for the work. Within 7 days of that job being done the axle seal came apart. I took it back to them a 2nd time diagnosis came back same problem they will fix it. I left the dealership this time I did not know until I went into Leckner Nissan of Ellicott city Md. for an oil change. They did a diagnosis and told me the axle seal was broken apart again but they would fix it. After looking into the computer they found that it had been done two times already at Sheehy Nissan of Glenburnie Md. and said I had to return to them to get it done.
This is the 3rd time now the diagnosis comes back that it's the axle connected to the transmission that has something hanging down hitting the axle seal causing it to break apart. Now my warranty has expired but they did the work free of charge. The very next day after pulling the car off the lot the transmission fails and the car won't accelerate . I barely made it back into the dealership. They are currently investigating to see what the problem is, what caused it, and if they will cover it or not. I
think it is obvious, it's the same problem that they have worked on 3 times consecutively that has not been done correctly and fell apart. Now my cars warranty is expired. I shouldn't have to pay for work that they have done incorrectly not caused by me. I think I should find people with these same problems and file a class action lawsuit.
Nissian. Electric car Leaf. Bad battery from manufacturers 36000 miles. Car rendered useless one month (1) month after purchase After 5 weeks at dealership in Oxford al. No relief Contacted Nissian North America in Franklin tenn to no avail ----------- this company is a ripoff ------------ they knew this vehicle should have been recalled due to faulty materials/workmanship at time of manufacture
My car was taken minutes before I was going to pay. Then auctioned it off getting only half the price (it had only 4000 miles on it and was in presteen condition) and now wants me to pay the rest and have nothing to show for it.
My 2008 Nissan Titan overhead console fell down while I was driving recently. I called Nissan for help because I've had my truck for 9 years, and it is not under warranty anymore. They told me there was nothing they could do about it due to the fact I didn't have a warranty and there had not been a recall. They need to have a recall due to all the people claiming that the material they are using for the console is cheap and degradeshit fast. I loved Nissan until now. I will most likely never buy anything Nissan again. I'll go with Honda.
Nissan has been my choice of vehicle since 1996. However, with what I have experienced with them over the past couple of years has put in a place to never go to them again for purchasing a vehicle. When I purchased my 2013 Pathfinder, I was originally approved through another auto financing company. When I arrived at the dealership to sign the paperwork, that's when I was notified that NMAC had approved me for auto financing. When I saw how high the payment was, the first thing I said was that I could refinance in 6 months to a year. Coming to the present, the vehicle was repossessed and I was able to get it back. When I inquired about the option of refinancing, I was told that the are not licensed to re-negotiate contracts. You can imagine the look on my face. No one alerted me at the dealership that NMAC was not licensed to assist me in refinancing my vehicle. Now, I am in a situation where I am barely making the payments, I am being threatened, once again, that they will come and get the vehicle by certain dates all after them knowing that I am unable to afford these payments. I even stated to them that if they ended up taking it again, they would be keeping it. I must get 3-4 phone calls per day from NMAC asking me when I can make another payment.
I am at a lost for words and am amazed at how, as a consumer, that I am being treated. Okay, I get that I am responsible for the loan, however, as a finance company, make available some options for the consumer that is unable to make the payments. They apologize and continue to harrass me. My credit is ruined and therefore, even when I have pursued the option of trading in the vehicle, no one will touch me. This purchase was a huge mistake and I am paying for it dearly. If you are ever told that you are approved through Nissan Motor Acceptance Corporation, run away as fast as you can!
Nissan is aware they are putting faulty parts on their cars and not fixing them. I have been told by several Nissan employees that Nissan is aware they put bad, failing CVTs in their vehicles. On Wednesday, 4/20/16 I had to have my 2010 Nissan Cube towed to the dealership 30 miles away from my job where the transmission died on me. I contacted Nissan Consumer Affairs and began a claim; I was advised to have the dealership inspect the car and we would go from there. At the dealership, the mechanic told me that Nissan extended these warranties because of the failing transmissions and they should replace the CVT at no cost to me, and the repairs would take about 5 days including the weekend. The dealership also put me in a loaner car which I was told Nissan would cover the cost for. After 2 days, I received a call from the dealership letting me know that Nissan Consumer is refusing to replace the transmission because my car is 10,000 miles over the extended warranty. Apparently, Nissan had extended this warranty from 60,000 to 120,000 miles because the CVTs were failing and they knew the transmissions were faulty. I contacted Nissan Consumer Affairs again and complained, and my case was escalated to the regional office. This was on Friday, 4/22. The dealership also contacted me that day and requested the loaner car back, stating that if they could not repair the car, I would be liable for the cost of the rental. I instructed the mechanic to do a full inspection on the car because I knew there were other problems and it would buy me some more time. Monday morning, 4/25 I received a call from the mechanic at the dealership letting me know that my muffler was bad and needed to be replaced. Well, I just had this same dealership replace my muffler 1.5 years ago. Now my muffler has failed again? That's 3 mufflers on a car that's 6 years old, in addition to a failed transmission. Then, on Monday, I received a call from a regional manager who told me they were looking into my case and someone would call me back on Wednesday. On Tuesday, a different rep called me to tell me they were now looking into my case and would call me back. On Wednesday, another, different rep called me to say they were still refusing to fix my car. So as it sits now, my car is at the dealership needing a new transmission, worth approx. $4000 according to the dealership (a faulty transmission that Nissan was aware they put on my car and is refusing to fix, mind you), a new muffler, and some other parts worth approx. $600. Plus, I've had a loaner car for 8 days now, that I am liable to pay for. This is unacceptable and disgusting. I have owned cars that were 20 years old that didn't have these types of problems... Toyotas, Hondas, Chevys, Fords, Mitsubishis, Lincolns, you name it. This is the first Nissan I ever bought and it is the worst car I've ever seen. Not to mention, I am a mother with 4 children, working 2 jobs to support my kids, with an ex-husband who refuses to pay child support. Now I have no car because I don't have almost $5000 to fix it (is this car even worth that much?), and I'm going to lose both my jobs because I have no car to get to them. And this is all because Nissan knowingly puts bad, failing parts in their cars and refuses to help fix them. Even on their website, Nissan Consumer Affairs, there is an article about the extended warranty on these CVTs and they say they are willing to help with repairs beyond the warrant. What a bunch of lies. I guess my next step is to contact a lawyer and the news stations and newspapers, and pray for help from someone. Anyone know a good Pro-Bono lawyer???
I called Nissan Consumer Affairs, because I had to shell out just under and I mean just under $1500 for a repair to fix the Driver airbag unit and module and spiral cable. Code B1054 was the problem and I had an airbag light on my Dashboard blinking on and off. After I had done my research, I found that there were recalls on various Nissan's in 2007.
When I asked what consumer affairs could do to assist with this, they said nothing. I was really disappointed, because we have had so many problems with the vehicle in the past namely faulty seatbelts and actually had to get our driver seat fixed not too long ago, because it was sliding forward and I felt as if I was going to launch out of the car when I rounded a corner.
These are not cosmetic issues. These are serious safety issues and it is my opinion warranty or not that this should be taken care of by Nissan. I asked the guy who was assigned to my case this morning if there was anything he could do and he said no. I think that Nissan should because this is a serious safety issue pay for this instance. I only put approximately 5K miles on this car last year- according to my service advisor. Best advice, get a warranty on top of a warranty on these cars.
I think I will go with another car when I go to buy one. I am really disappointed
this was at repaired at Midway Nissan in Phoenix on or about 8/28/2015