Let me preface this by saying that this was not my first purchase over at Lexus of Woodland Hills. This time around I had a particular car in mind. I worked with Nikolay Oparin, who unfortunately I found to be a typical dishonest used car salesman. Here is what happened. I knew the car that I wanted and did much of the work over text with Nikolay. My credit app was done over my phone as was all the details. Not once was anything actually written out for me. Since this was an internet special, there wasn't even a price negotiation. Anyway, Nikolay proceeds to tell me about the warranty, the L/C warranty, etc. Then says something along the lines about "Perma Plate" as a sealer and that they are putting it on for me. I thought nothing of it. Then when it came time to do the contract there was no printed paperwork at first. Everything was signed on a digital pad. Once everything was digitally signed they printed the paperwork and put it in a folder. I get back to my office on Monday and pull out what was printed and notice a $1,500 charge for this Perma Plate nonsense. Mind you this was not a lease, but a purchase. I would never add that on, especially at that cost. I communicated my position to Nikolay and he basically got defensive and then ignored me. Buyer BEWARE of Nikolay and Lexus of Woodland Hills. I will NEVER go back to them, which is unfortunate as this was my second of what would have been many future purchases.
Nikolay Oparin Reviews
Let me preface this by saying that this was not my first purchase over at Lexus of Woodland Hills. This time around I had a particular car in mind. I worked with Nikolay Oparin, who unfortunately I found to be a typical dishonest used car salesman. Here is what happened. I knew the car that I wanted and did much of the work over text with Nikolay. My credit app was done over my phone as was all the details. Not once was anything actually written out for me. Since this was an internet special, there wasn't even a price negotiation. Anyway, Nikolay proceeds to tell me about the warranty, the L/C warranty, etc. Then says something along the lines about "Perma Plate" as a sealer and that they are putting it on for me. I thought nothing of it. Then when it came time to do the contract there was no printed paperwork at first. Everything was signed on a digital pad. Once everything was digitally signed they printed the paperwork and put it in a folder. I get back to my office on Monday and pull out what was printed and notice a $1,500 charge for this Perma Plate nonsense. Mind you this was not a lease, but a purchase. I would never add that on, especially at that cost. I communicated my position to Nikolay and he basically got defensive and then ignored me. Buyer BEWARE of Nikolay and Lexus of Woodland Hills. I will NEVER go back to them, which is unfortunate as this was my second of what would have been many future purchases.