There was NO error on my part. The transaction is confirmed. Nexo has my bitcoin but it isn't giving me credit for it. I sent my bitcoin from Trust wallet to Nexo and I simply don't have bitcoin anymore. I had tons of people PMing me about how they had the same issue and there's no end in sight.
One guy said he lost his life savings. Not sure I would have my life savings in something so risky as bitcoin, let alone trust it in the hands of Nexo. Anyway the point is, there are a lot of people who selfishly downplay posts like this because they want people to keep buying the Nexo token so that it goes up but the problem is people are potentially getting scammed by this company.
BEWARE! NEXO pretty make up their own rules ad hoc. I recently got stung by a mistake exchange on the platform. During a 30 second exchange trade they stole over £3000 in hidden fees from me. They are stating that their exchange SPREAD is always 0.75% on each pair but also that during volatility this can change to a level with NO LIMIT! I got charged over 8% for an exchange that took place within 30 seconds. In addition their customer care is extremely BAD and unhelpful.
They will not even point me to a page on the website that explains spread and % fees they take on their website. It's literally not written on their terms of SERVICE!
At face value, Nexo seems like a good idea. Easy loans, good interest. BUT -- beware. Their terms change on a whim, and you're just never sure of what you're going to get - or not get. I don't know of any business -- financial or otherwise -- that plays their cards like this, and there is always a ready Joker in their hand. I made the decision to take my funds out of Nexo once I saw how they handled the recent XRP liquidations -- and I believe there is a class action lawsuit pending from what I see on Twitter and Youtube (look it up).
From what I gather, the people affected were not given the crucial information that they needed to save their coins -- NOR any notice of the major Sell-Offs that rolled on. Above all, in finances, I value transparency first -- and this is not a company I care to do business with going forward. Just leaves a bad taste. And what is 8% interest worth -- if you lose sleep over when the terms will flip and how it will affect you and your precious crypto? No thanks, Nexo. Celsius, here I come.
I have recently opened a Nexo account and transferred a test £100 on 25/04/2021 - so glad I didn't do more, as of today it is still not there.
The money was sent as Faster Payments so was in there account within 2 hours. I have triple checked the details they provided but no one knows where my money is. Sadly I have transferred in XRP and BTC so its going to take me 3 months to get my money back out with their 1 transfer per month rule.
Back to Celsius I go, can't recommend them enough.
Ticket created under #400445, I just want my money back now - I am not bothered about the interest.
My advise to Nexo: Stop blaming your banking partner, you chose to use them therefore its you that are at fault if they cannot do what they are supposed to do. If it is really them then find a new banking partner. If the issue is down to too many customers, freeze new memberships and get the basics right - walk before you run.
I hope you get these issues sorted out but for me you have lost my trust.
I'm writing this scamion in an attempt to expose the deplorable activity of nexo financial llc, nexo financial services ltd., nexo services ou, nexo ag, and nexo capital inc. Collectively referred to as nexo)
My husband works at nexo, but let me state only because he really needs the work right now to support our family. As an employee of nexo my husband shared inside information about how nexo takes advantage of customers.
What he described to me was deplorable, unconscionable, and what i consider illegal. Information about nexo manufacturing price "flash crashes" Such as a manufactured price crash on february 22nd 2021) and the liquidation of customers' crypto assets. Manipulation of interest paid to customers, and hidden fees of prepayment penalties. Meanwhile nexo prominently advertises "no hidden fees" and no transaction costs to acquire new customers in worldwide masses.
He said that he has seen nexo makes tens of millions of dollars through what is called "price slippage". Where nexo platform allows only small transactions when customers are selling crypto assets or paying back nexo loans. Nexo does this so customers are forced to make many multiple individual transactions versus one larger transaction like you would be allowed on any other exchange. Every time a transaction occurs he said "customers loose track of prices this way", while nexo makes 4-5 times industry exchange fees in the process.
Finally, cases of nexo freezing customers crypto assets for no reason without court order, and without informing the customer. He said that nexo purposely does not have a phone number for support, and understaffs live chat to force customers to give up hope, to stop contacting them about their nexo issues. Then at times nexo blocks live chat from the customers account when nexo does not want to deal with their issue or problem. And customer cases where nexo froze a customer's crypto assets based on "friends from coinbase" asking nexo to mess with nexo customers assets for "personal reasons", and the person ended up loosing over $2.5 million dollars while the market dumped.
With nexo its truly a case of "not your keys, not your crypto". Be very careful not to place your trust with nexo. Liquidations, manipulation, manufactured price crashes and more. Consider yourself warned that nexo will hurt its own customers in one or more of the ways described in this scamion.
Nexo Financial, LLC. Reviews
There was NO error on my part. The transaction is confirmed. Nexo has my bitcoin but it isn't giving me credit for it. I sent my bitcoin from Trust wallet to Nexo and I simply don't have bitcoin anymore. I had tons of people PMing me about how they had the same issue and there's no end in sight.
One guy said he lost his life savings. Not sure I would have my life savings in something so risky as bitcoin, let alone trust it in the hands of Nexo. Anyway the point is, there are a lot of people who selfishly downplay posts like this because they want people to keep buying the Nexo token so that it goes up but the problem is people are potentially getting scammed by this company.
BEWARE! NEXO pretty make up their own rules ad hoc. I recently got stung by a mistake exchange on the platform. During a 30 second exchange trade they stole over £3000 in hidden fees from me. They are stating that their exchange SPREAD is always 0.75% on each pair but also that during volatility this can change to a level with NO LIMIT! I got charged over 8% for an exchange that took place within 30 seconds. In addition their customer care is extremely BAD and unhelpful.
They will not even point me to a page on the website that explains spread and % fees they take on their website. It's literally not written on their terms of SERVICE!
At face value, Nexo seems like a good idea. Easy loans, good interest. BUT -- beware. Their terms change on a whim, and you're just never sure of what you're going to get - or not get. I don't know of any business -- financial or otherwise -- that plays their cards like this, and there is always a ready Joker in their hand. I made the decision to take my funds out of Nexo once I saw how they handled the recent XRP liquidations -- and I believe there is a class action lawsuit pending from what I see on Twitter and Youtube (look it up).
From what I gather, the people affected were not given the crucial information that they needed to save their coins -- NOR any notice of the major Sell-Offs that rolled on. Above all, in finances, I value transparency first -- and this is not a company I care to do business with going forward. Just leaves a bad taste. And what is 8% interest worth -- if you lose sleep over when the terms will flip and how it will affect you and your precious crypto? No thanks, Nexo. Celsius, here I come.
I have recently opened a Nexo account and transferred a test £100 on 25/04/2021 - so glad I didn't do more, as of today it is still not there.
The money was sent as Faster Payments so was in there account within 2 hours. I have triple checked the details they provided but no one knows where my money is. Sadly I have transferred in XRP and BTC so its going to take me 3 months to get my money back out with their 1 transfer per month rule.
Back to Celsius I go, can't recommend them enough.
Ticket created under #400445, I just want my money back now - I am not bothered about the interest.
My advise to Nexo: Stop blaming your banking partner, you chose to use them therefore its you that are at fault if they cannot do what they are supposed to do. If it is really them then find a new banking partner. If the issue is down to too many customers, freeze new memberships and get the basics right - walk before you run.
I hope you get these issues sorted out but for me you have lost my trust.
I'm writing this scamion in an attempt to expose the deplorable activity of nexo financial llc, nexo financial services ltd., nexo services ou, nexo ag, and nexo capital inc. Collectively referred to as nexo)
My husband works at nexo, but let me state only because he really needs the work right now to support our family. As an employee of nexo my husband shared inside information about how nexo takes advantage of customers.
What he described to me was deplorable, unconscionable, and what i consider illegal. Information about nexo manufacturing price "flash crashes" Such as a manufactured price crash on february 22nd 2021) and the liquidation of customers' crypto assets. Manipulation of interest paid to customers, and hidden fees of prepayment penalties. Meanwhile nexo prominently advertises "no hidden fees" and no transaction costs to acquire new customers in worldwide masses.
He said that he has seen nexo makes tens of millions of dollars through what is called "price slippage". Where nexo platform allows only small transactions when customers are selling crypto assets or paying back nexo loans. Nexo does this so customers are forced to make many multiple individual transactions versus one larger transaction like you would be allowed on any other exchange. Every time a transaction occurs he said "customers loose track of prices this way", while nexo makes 4-5 times industry exchange fees in the process.
Finally, cases of nexo freezing customers crypto assets for no reason without court order, and without informing the customer. He said that nexo purposely does not have a phone number for support, and understaffs live chat to force customers to give up hope, to stop contacting them about their nexo issues. Then at times nexo blocks live chat from the customers account when nexo does not want to deal with their issue or problem. And customer cases where nexo froze a customer's crypto assets based on "friends from coinbase" asking nexo to mess with nexo customers assets for "personal reasons", and the person ended up loosing over $2.5 million dollars while the market dumped.
With nexo its truly a case of "not your keys, not your crypto". Be very careful not to place your trust with nexo. Liquidations, manipulation, manufactured price crashes and more. Consider yourself warned that nexo will hurt its own customers in one or more of the ways described in this scamion.
Nexo financial llc
Company number 201904010011
Status active
Jurisdiction california Us)
Branch branch of nexo financial llc Delaware Us)
Registered address
3501 jack northrop ave office aht628
Hawthorne ca 90250
United states
Antoni trenchev
Kosta kalinov kantchev