Took my car to my mechanic for engine light. Our mechanic told us that there was a recall on the charcoal canister. He stated that they may not have replaced it and only inspected it. He suggested we go to Hyundai and have them do the recall replacement.
I called Newmarket Hyundai and was told it was on recall and that they had inspected it and though it would be okay. So they did a diagnostic even though we had the results from one already that was a week old. They wanted to do another smoke test and told us they would charge us for it and it did not sound promising, kinda like "we are not going to honour anything".
So I left with my car and followed up with my mechanic. He suggested to reach out to Hyundai Canada, so we did. They also stated the part is on recall and stated the dealership should help us. So we called to schedule in another appointment. The lady who scheduled the appointment again confirmed it was on recall.
I dropped off my vehicle again. I was told shouldn't be long maybe an hour and a half. Dropped off at 8:45 am then was called at 2:30 in the afternoon. I guess they must not tell time too well. I was called and left a message with zero mention of the recall. Only the test results which were the same I already had done except now I need to pay these clowns. $140.00
When I asked about the recall my question was ignored. So, I asked again and this time Elias looks at me and says there is no recall and this part.....okay but yet Hyundai Canada, my mechanic, the staff at Newmarket Hyundai have acknowledged there is a recall.
Elias is who I have dealt with this entire time. I can only imagine the reason why the smoke test took hours to complete is due in part to him trying to find a way out of honouring Hyundai's recall.
He looked me dead in the eye and lied to me. He and apparently Newmarket Hyundai deal in dishonest business practices of gaslighting thier consumers saying one thing and then claiming something else.
This business is dishonest and thier business practices do not match that of Hyundai Canada. I would recommend going to any other Hyundai Dealer other than Newmarket Hyundai.
Newmarket Hyundai Reviews
Took my car to my mechanic for engine light. Our mechanic told us that there was a recall on the charcoal canister. He stated that they may not have replaced it and only inspected it. He suggested we go to Hyundai and have them do the recall replacement.
I called Newmarket Hyundai and was told it was on recall and that they had inspected it and though it would be okay. So they did a diagnostic even though we had the results from one already that was a week old. They wanted to do another smoke test and told us they would charge us for it and it did not sound promising, kinda like "we are not going to honour anything".
So I left with my car and followed up with my mechanic. He suggested to reach out to Hyundai Canada, so we did. They also stated the part is on recall and stated the dealership should help us. So we called to schedule in another appointment. The lady who scheduled the appointment again confirmed it was on recall.
I dropped off my vehicle again. I was told shouldn't be long maybe an hour and a half. Dropped off at 8:45 am then was called at 2:30 in the afternoon. I guess they must not tell time too well. I was called and left a message with zero mention of the recall. Only the test results which were the same I already had done except now I need to pay these clowns. $140.00
When I asked about the recall my question was ignored. So, I asked again and this time Elias looks at me and says there is no recall and this part.....okay but yet Hyundai Canada, my mechanic, the staff at Newmarket Hyundai have acknowledged there is a recall.
Elias is who I have dealt with this entire time. I can only imagine the reason why the smoke test took hours to complete is due in part to him trying to find a way out of honouring Hyundai's recall.
He looked me dead in the eye and lied to me. He and apparently Newmarket Hyundai deal in dishonest business practices of gaslighting thier consumers saying one thing and then claiming something else.
This business is dishonest and thier business practices do not match that of Hyundai Canada. I would recommend going to any other Hyundai Dealer other than Newmarket Hyundai.