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New Amsterdam Van Lines


Country United States
State New York
City New York
Address 275 Madison Ave 6th Floor
Phone (888) 983-3128

New Amsterdam Van Lines Reviews

  • Feb 23, 2017

We were told about new amsterdam van lines by a stranger.. We called them and they were ready to take our deposit of 510.00! and set up the move. However we keep calling and got no answer . Finally got thru via email and i still have them . They told us we were good and they call us a couple days prior to move and guess what? No contact . moving day came and no movers.. Now we cant get an answer on phone or via email. Mike Anderson is one of the sales reps who lied to us and took our info and money! They claim to be legit however you can never get in contact once they take your deposit! Big scammers!! And they cost us money since they didnt show up! We had to put our things in storage and have to go back for it from al to mo! Do not use these people!! Sad when an army vet gets ripped off by such scumbags!!

  • Nov 9, 2016

Agreed upon deal was a pickup from 8-10am and delivery same day late afternoon. Pickup did not take place until 12:30pm. 6 hours after pickup, no delivery and no call from movers. Upon MULTIPLE calls to the drivers and company, it was discovered the drivers decided, on their own, to change the plan and do another delivery in a different state and would not be able to make our delivery as promised. We were THEN promised delivery "first thing" the following morning. We called the following morning at 10am, 11am, and 12pm, leaving multiple voicemails (again) with no return call or update on delivery. Finally got through, and after investigating, the updated excuse was the truck broke down. Was then guaranteed delivery by 4-6pm "at the latest". At 6pm, they timetable changed 7-8pm. Finally, they showed at 9:15pm. Upon arrival the drive requested an additional $400 in “fees” or he was "taking the furniture back". I guess they can charge whatever they want upon delivery and say the same thing. Is it possible to give zero stars for Professionalism? Realized after the fact that this company is the same as Movers Choice Van Lines and Penske Van Lines and Dala Trucking. Do your research people. They use fancy Times Square addresses but after researching they are based out of a office in Queens in Jamaica. Every red flag needed is here. Do not use. Buyer BEWARE!!!!

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