If you want your wedding day ruined, then absolutely book Network. I should've known from the start that this company would be trouble, since they double-booked us and made us switch our reservation a couple of months before the wedding, but they had been helpful in trying to find an arrangement and we hadn't actually put money down at that point yet, so we stuck with them....big mistake.
On my wedding day, they showed up as planned. We had booked 2 limos, a classic 1938 Cadillac and a stretch. The stretch left for the church with my wedding party and groom, leaving me and my parents to ride in the classic car about half an hour later. We drove for a while, but the car turned off while we were stopped at a stoplight, and started SMOKING. Good samaritans stopped and quickly got us out of the car and helped the driver push the limo to the side of the road. My dad had to HITCHHIKE home to get a car to take me to the church. The whole time, the driver kept trying to restart it, and it finally worked. He said "lets go", and my mother and I refused because firstly, there was still smoke coming out of it, and secondly, my dad had left and I wasn't going to leave without my dad.
Well, THE DRIVER THEN LEFT, leaving me and my mom on the side of the road. I'm in a long-sleeved wedding dress in the Florida heat, and this guy left. After my dad finally picked me up and we started driving to the church again, we saw the classic car pulled over. We found out the next day that it needed to be towed, so I feel completely justified in my decision to not get back into that car. The company initially believed our story, until we started asking for money back, and then they said that my story couldn't possibly be true. I had even given them the names and numbers of 2 of the complete strangers who had stopped to help, but Network didn't reach out to them at all and just somehow decided that I was a liar.
It gets worse. The limo company refused to deal with us for weeks. We left for our honeymoon and came back, and they still wouldn't return our calls. The owner finally called and I told her about the toll this took on us. Financially, this setback cost us almost $1000 in fees we had to pay to vendors to extend them for additional time, and there's other vendors we simply couldn't afford to keep longer. The owner badmouthed those vendors saying they should have all chipped in, and I said that it was their right to be paid for the extra time, but that her company was ultimately responsible. She said that they already had to pay for repairs to the car so they couldn't afford to compensate me...as far as I'm concerned, repairs to your vehicle is a business expense and isn't my problem. She also said "I'm a small women run business, you need to understand that"...so then, if I'm a female surgeon, I can accidentally cut the wrong leg off of a patient and they should understand that I'm a woman and that's all that can be expected of me? She also said "its a 1938, what did you expect?". She asked for invoices to review to see what she could do, which I sent, and she's ignored every email and call since then.
I'll never get back the time that I lost for my wedding pictures...I didn't even get to get wedding pictures with each member of my bridal party because of the time constraint this put on us. I'll never get back the video of my reception since I couldn't afford to keep the videographer longer. And you'd expect Network to at least offer me a refund of everything I paid Network to help cover those expenses that I incurred because of them, but no.
Stay away, seriously. They ruined my wedding and worse, they ruined the memories of my wedding.
Also, I see another review put in by someone about this company, and Network rebutted and said the owner's name is not even Sherry. Yes, it is. Actually, its "Sheri". Network needs to at least own up to these complaints rather than saying the complaints are false.
Network Transportation Worldwide Reviews
If you want your wedding day ruined, then absolutely book Network. I should've known from the start that this company would be trouble, since they double-booked us and made us switch our reservation a couple of months before the wedding, but they had been helpful in trying to find an arrangement and we hadn't actually put money down at that point yet, so we stuck with them....big mistake.
On my wedding day, they showed up as planned. We had booked 2 limos, a classic 1938 Cadillac and a stretch. The stretch left for the church with my wedding party and groom, leaving me and my parents to ride in the classic car about half an hour later. We drove for a while, but the car turned off while we were stopped at a stoplight, and started SMOKING. Good samaritans stopped and quickly got us out of the car and helped the driver push the limo to the side of the road. My dad had to HITCHHIKE home to get a car to take me to the church. The whole time, the driver kept trying to restart it, and it finally worked. He said "lets go", and my mother and I refused because firstly, there was still smoke coming out of it, and secondly, my dad had left and I wasn't going to leave without my dad.
Well, THE DRIVER THEN LEFT, leaving me and my mom on the side of the road. I'm in a long-sleeved wedding dress in the Florida heat, and this guy left. After my dad finally picked me up and we started driving to the church again, we saw the classic car pulled over. We found out the next day that it needed to be towed, so I feel completely justified in my decision to not get back into that car. The company initially believed our story, until we started asking for money back, and then they said that my story couldn't possibly be true. I had even given them the names and numbers of 2 of the complete strangers who had stopped to help, but Network didn't reach out to them at all and just somehow decided that I was a liar.
It gets worse. The limo company refused to deal with us for weeks. We left for our honeymoon and came back, and they still wouldn't return our calls. The owner finally called and I told her about the toll this took on us. Financially, this setback cost us almost $1000 in fees we had to pay to vendors to extend them for additional time, and there's other vendors we simply couldn't afford to keep longer. The owner badmouthed those vendors saying they should have all chipped in, and I said that it was their right to be paid for the extra time, but that her company was ultimately responsible. She said that they already had to pay for repairs to the car so they couldn't afford to compensate me...as far as I'm concerned, repairs to your vehicle is a business expense and isn't my problem. She also said "I'm a small women run business, you need to understand that"...so then, if I'm a female surgeon, I can accidentally cut the wrong leg off of a patient and they should understand that I'm a woman and that's all that can be expected of me? She also said "its a 1938, what did you expect?". She asked for invoices to review to see what she could do, which I sent, and she's ignored every email and call since then.
I'll never get back the time that I lost for my wedding pictures...I didn't even get to get wedding pictures with each member of my bridal party because of the time constraint this put on us. I'll never get back the video of my reception since I couldn't afford to keep the videographer longer. And you'd expect Network to at least offer me a refund of everything I paid Network to help cover those expenses that I incurred because of them, but no.
Stay away, seriously. They ruined my wedding and worse, they ruined the memories of my wedding.
Also, I see another review put in by someone about this company, and Network rebutted and said the owner's name is not even Sherry. Yes, it is. Actually, its "Sheri". Network needs to at least own up to these complaints rather than saying the complaints are false.