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Nest Labs, Inc.


Country United States
State California
City Palo Alto
Address 3400 Hillview Ave
Phone (855) 469-6378
Website https://nest.com/

Nest Labs, Inc. Reviews

  • Jun 13, 2020

I received a gift of 3 NEST PROTECT detectors and a thermostat. I opened one smoke detectorand discovered it was missing a mouting plate. I contacted a support who said he would send one out in 8 days. It has been several weeks, so I called again. They can do nothing because the 1st. person didn't type in the email address correctly, I didn't get some email and they refuse to start over unless I can give them the incorrect email.

Second, I received the wrong type, I have the hard wired model, but can only use the battery type. They said I would have to sell them and buy the battery type, as there are no exchanges. So beware to get the right model. As a gift, I didn't want to inconvenience the giver.

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