Been in industry for 30 years, ive never seen such blatant disregard and strongarm tactics, obviosu scam deciet , amazing that if i hadnt seen the posts and reviews for others that have been duped, id swear that everyones post is word for word. they didnt even open my pcm i purposely loctited the screws, they didnt call me i ad to repeated ly call , they ave a naswering service style operatr who screens callls, then connects with person who immediately sayd tey tried contacting, which they did nt i have 3 phines, 5 emploiyees 3 emails, not a peep pone, then when i did get thrui immediate; pcm unrepairable some large charge for replacement unit, i mean its transparent, 500 peopel cant be wormng and eperience same issues,
A faulty control module on a 2002 dodge dakota truck which kept lights, wipers, power locks from working properly and prompted us to seek a repair service for said module. After consulting with a few repair shops in our area and looking online, we came across aes modules which is basically a dba for national parts, llc registered with the sos in florida...
Phoned, spoke to christ, and explained a body control module Bcm or ctm) was faulty on the dakota. Fully explained our small business was selling the vehicle to a family member at minimal costs and said family member had little money to put into the truck and needed a work vehicle.
Chris gave two options - either send in our board for repair for a cost of $190usd and lifetime warranty or purchase a re-maned board for approximately $420usd with lifetime warranty...
We sent the board in for repair and in short order they called to say the processor was bad and the total repair would be an add'l $200...
Told them to halt any repairs and that we would call back; after my brother and i cooled off, we called back to inquire why they were not honoring their initial offer and they just repeated the same line Seemed rehearsed) that the board was non-repairable even though in initial call they assured us it could be repaired...
This is classic bait & switch. Now we were under a timeline and pressure to get a family member an operational vehicle so he could drive to and from work and normally i'd had this vendor put everything in clear & specific language prior to pre-payment as we had been required.
Also wished i had consulted outscam.com first under all their registered and operating names in the state of florida as i've now found others who were victims of the same tactic...
We were charged for a 2002 dodge dakota module rebuilt $78.13, diagnositic evaluation service of $89.95, a service charge of $10.93 Which we were told was to offset the credit card fees), and shipping charges Return only) of $11.26...
We phoned two weeks later and inquired about the charges were told that we would only be charged the diagnostic and shipping fees - we still have not been refunded the balance of the $190.27...
We have since purchased a recovered, salvaged board via ebay for $120 delivered and all works fine on the truck for our uncle. The person we bought it from had references of taking back salavaged boards that didn't work.
Just because it has a big shiny website and they talk fast doesn't mean they honor their word.
Sent Ford GEM unit which they said they could repair. Once they received my original unit, their story changed and they claimed was not repairable. I specifically asked them during my initial calls if they were able to repair it. They assured me they could. I was charged $80 diagnostic fee and an additional $97 repair fee. They tried to upsell me on a $300 replacement rather than repair mine for $97.00. Not liking this bait and switch tactic, I requested my original GEM to be returned along with the repair fee of $97.00 which was never done. It has been 3 weeks now and I am only able to leave voice mail messages. Apparently no one works at this company and wants to deal with customers. BEWARE!!!!! They are a SCAM!!!
National Parts, LLC. Reviews
Been in industry for 30 years, ive never seen such blatant disregard and strongarm tactics, obviosu scam deciet , amazing that if i hadnt seen the posts and reviews for others that have been duped, id swear that everyones post is word for word. they didnt even open my pcm i purposely loctited the screws, they didnt call me i ad to repeated ly call , they ave a naswering service style operatr who screens callls, then connects with person who immediately sayd tey tried contacting, which they did nt i have 3 phines, 5 emploiyees 3 emails, not a peep pone, then when i did get thrui immediate; pcm unrepairable some large charge for replacement unit, i mean its transparent, 500 peopel cant be wormng and eperience same issues,
A faulty control module on a 2002 dodge dakota truck which kept lights, wipers, power locks from working properly and prompted us to seek a repair service for said module. After consulting with a few repair shops in our area and looking online, we came across aes modules which is basically a dba for national parts, llc registered with the sos in florida...
Phoned, spoke to christ, and explained a body control module Bcm or ctm) was faulty on the dakota. Fully explained our small business was selling the vehicle to a family member at minimal costs and said family member had little money to put into the truck and needed a work vehicle.
Chris gave two options - either send in our board for repair for a cost of $190usd and lifetime warranty or purchase a re-maned board for approximately $420usd with lifetime warranty...
We sent the board in for repair and in short order they called to say the processor was bad and the total repair would be an add'l $200...
Told them to halt any repairs and that we would call back; after my brother and i cooled off, we called back to inquire why they were not honoring their initial offer and they just repeated the same line Seemed rehearsed) that the board was non-repairable even though in initial call they assured us it could be repaired...
This is classic bait & switch. Now we were under a timeline and pressure to get a family member an operational vehicle so he could drive to and from work and normally i'd had this vendor put everything in clear & specific language prior to pre-payment as we had been required.
Also wished i had consulted outscam.com first under all their registered and operating names in the state of florida as i've now found others who were victims of the same tactic...
We were charged for a 2002 dodge dakota module rebuilt $78.13, diagnositic evaluation service of $89.95, a service charge of $10.93 Which we were told was to offset the credit card fees), and shipping charges Return only) of $11.26...
We phoned two weeks later and inquired about the charges were told that we would only be charged the diagnostic and shipping fees - we still have not been refunded the balance of the $190.27...
We have since purchased a recovered, salvaged board via ebay for $120 delivered and all works fine on the truck for our uncle. The person we bought it from had references of taking back salavaged boards that didn't work.
Just because it has a big shiny website and they talk fast doesn't mean they honor their word.
Sent Ford GEM unit which they said they could repair. Once they received my original unit, their story changed and they claimed was not repairable. I specifically asked them during my initial calls if they were able to repair it. They assured me they could. I was charged $80 diagnostic fee and an additional $97 repair fee. They tried to upsell me on a $300 replacement rather than repair mine for $97.00. Not liking this bait and switch tactic, I requested my original GEM to be returned along with the repair fee of $97.00 which was never done. It has been 3 weeks now and I am only able to leave voice mail messages. Apparently no one works at this company and wants to deal with customers. BEWARE!!!!! They are a SCAM!!!