Bob Smith from , Please read all the bad reviews about this company:www.nationalbankcard.com
Next time be a little more PROFESSIONAL!
Don't work with this company, they are scammers!
1 - I am in the processing of cancelling any further business transactions or ties with this company due to Jeff and Micky ignorance. I called the company to discuss my account and Jeff the owner answer the phone and made fun of my southern dialect and he stated that I was speaking "Ebonics" because of how I said the word "ask." Then Jeff transfer my call to Micky and he further made jokes about my southern dialect. I told them that they was very unprofessional. I would not conduct business with this company.
2- I would not recommend this company to anyone. They are very unprofessional and will have you in a world of financial troubles due to their lack of follow up and follow through.
Please for the best interest of your small business do not do business with them. They are very quick and smooth talkers, they seem knowledgeable until thing begin to go left.
3 - Very suspicious company. No one knows what is going on. No customer service on weekends or nights. No one knows anything about rates and contracts, authorities should investigate this company immediately. obviously fraud.
4 - We signed up with National Bank Card which also goes by iPayment. We have found that this company is unprofessional and shady. About a month after signing up for their merchant services we were put into review because a representative from National Bank Card called a client of ours and confused them. Then when the review process was taking too long National Bank Card suggested that we reverse the changes and run the cards through a different merchant account so that is what we did. Later while speaking with a representative we were informed that we are no longer in review and could resume running cards. Then when we started running cards again the amounts went into review. As a result we ended up reversing the charges again. Two month later we decided to close our account and were charged for all of the funds which we ran and reversed. This is unacceptable and not a normal practice of merchant services.
5 - This is the first negative review I am writing.
I received the device around 4/8/16. I contacted my account manager on 4/12/16, to let her know the card reader wasn't working with my phone. I called the EPN Support and they told me my phone was not compatible. I emailed my account manager on 4/22/16, asking how I go about in returning the device. She never replied back. On 6/14/16, I received an email from my account manager stating my account was closed and I needed to return the device or I would get charge for the retail value. This month there was another charge that came through. I called the company and the lady that helped me said my was hadn't been closed. She stated she closed my account and that I would be refunded $182.90. I received 3 different refunds this morning but they totaled $118.90. I am still owes $64.00.
If I would have been refunded the full amount I wouldn't have written this review.
My advice would be, if your phone isn't on their list. Find another company.
Probably the owner or BOB are going to respond this message, but please check google and you will KNOW that this is real! .
National Bankcard is a total scam. They will take all of your information including social security number and tell you they set up your account and sell you their processing equipment and tell you that you can start accepting credit card payments. once you start taking payments they will have someone contact you from their processing center and tell you you are under suspicion of fraud and freeze your account and your money. They call you late at night and say they are conducting random audits. After two or three days they will tell you that your account has been closed and they keep your charges. Your customers are furious because the money is out of their account and mad at you. If you are lucky enough to get ahold of someone at the "processing company" they will threaten you. We dealt with someone named Juan who said if we didn't just go away "quietly" he would arrange to sue us for breach of contract for using the service in a way that was inappropriate, even though it was 100% legit and disclosed.
When you call back National Bankcard they tell you that the account is closed and out of their hands and refer you to a customer service number that puts you on hold forever and your money is gone!
National Bankcard Inc. Reviews
Bob Smith from , Please read all the bad reviews about this company:www.nationalbankcard.com
Next time be a little more PROFESSIONAL!
Don't work with this company, they are scammers!
1 - I am in the processing of cancelling any further business transactions or ties with this company due to Jeff and Micky ignorance. I called the company to discuss my account and Jeff the owner answer the phone and made fun of my southern dialect and he stated that I was speaking "Ebonics" because of how I said the word "ask." Then Jeff transfer my call to Micky and he further made jokes about my southern dialect. I told them that they was very unprofessional. I would not conduct business with this company.
2- I would not recommend this company to anyone. They are very unprofessional and will have you in a world of financial troubles due to their lack of follow up and follow through.
Please for the best interest of your small business do not do business with them. They are very quick and smooth talkers, they seem knowledgeable until thing begin to go left.
3 - Very suspicious company. No one knows what is going on. No customer service on weekends or nights. No one knows anything about rates and contracts, authorities should investigate this company immediately. obviously fraud.
4 - We signed up with National Bank Card which also goes by iPayment. We have found that this company is unprofessional and shady. About a month after signing up for their merchant services we were put into review because a representative from National Bank Card called a client of ours and confused them. Then when the review process was taking too long National Bank Card suggested that we reverse the changes and run the cards through a different merchant account so that is what we did. Later while speaking with a representative we were informed that we are no longer in review and could resume running cards. Then when we started running cards again the amounts went into review. As a result we ended up reversing the charges again. Two month later we decided to close our account and were charged for all of the funds which we ran and reversed. This is unacceptable and not a normal practice of merchant services.
5 - This is the first negative review I am writing.
I received the device around 4/8/16. I contacted my account manager on 4/12/16, to let her know the card reader wasn't working with my phone. I called the EPN Support and they told me my phone was not compatible. I emailed my account manager on 4/22/16, asking how I go about in returning the device. She never replied back. On 6/14/16, I received an email from my account manager stating my account was closed and I needed to return the device or I would get charge for the retail value. This month there was another charge that came through. I called the company and the lady that helped me said my was hadn't been closed. She stated she closed my account and that I would be refunded $182.90. I received 3 different refunds this morning but they totaled $118.90. I am still owes $64.00.
If I would have been refunded the full amount I wouldn't have written this review.
My advice would be, if your phone isn't on their list. Find another company.
Probably the owner or BOB are going to respond this message, but please check google and you will KNOW that this is real! .
National Bankcard is a total scam. They will take all of your information including social security number and tell you they set up your account and sell you their processing equipment and tell you that you can start accepting credit card payments. once you start taking payments they will have someone contact you from their processing center and tell you you are under suspicion of fraud and freeze your account and your money. They call you late at night and say they are conducting random audits. After two or three days they will tell you that your account has been closed and they keep your charges. Your customers are furious because the money is out of their account and mad at you. If you are lucky enough to get ahold of someone at the "processing company" they will threaten you. We dealt with someone named Juan who said if we didn't just go away "quietly" he would arrange to sue us for breach of contract for using the service in a way that was inappropriate, even though it was 100% legit and disclosed.
When you call back National Bankcard they tell you that the account is closed and out of their hands and refer you to a customer service number that puts you on hold forever and your money is gone!