My 2018 nissan sentra car was repossed in august.. I had a 7 year 100,000 mile warranty with this company purchased by capital chevrolet on july 16 2018. On 10/01 i received a call from michael schuutz stating that since my car was repossed, under my gap coverage i was entitled to a refund of $3,608. He asked for my bank info so they could deposit my. Refund. He sent me to their verification unit. Where i answered all the questions with a "yes". He said i would receive the policy and i was to return it to this company.. What he actually did was to purchase another policy on a car i dont even have. What i was told by his senior manager was that they were going to do is to deduct ths money from my checking account. The manager said that couldnt happen because i dont even have the car. However when he checked their records - sure enough there was another policy isued bt michael schultz. I called fifth third bank who held my loan. They could not find a refund to. Their bank from national. But he cancelled that policy and told me to return that policy when i received it.
Could i please have a call back to say this is being investigated. My number is 919 444 4625. I am destitute because i already had $22,000 stolen from me
National Auto Financial services Reviews
My 2018 nissan sentra car was repossed in august.. I had a 7 year 100,000 mile warranty with this company purchased by capital chevrolet on july 16 2018. On 10/01 i received a call from michael schuutz stating that since my car was repossed, under my gap coverage i was entitled to a refund of $3,608. He asked for my bank info so they could deposit my. Refund. He sent me to their verification unit. Where i answered all the questions with a "yes". He said i would receive the policy and i was to return it to this company.. What he actually did was to purchase another policy on a car i dont even have. What i was told by his senior manager was that they were going to do is to deduct ths money from my checking account. The manager said that couldnt happen because i dont even have the car. However when he checked their records - sure enough there was another policy isued bt michael schultz. I called fifth third bank who held my loan. They could not find a refund to. Their bank from national. But he cancelled that policy and told me to return that policy when i received it.
Could i please have a call back to say this is being investigated. My number is 919 444 4625. I am destitute because i already had $22,000 stolen from me
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