Mytek Digital, Brooklyn NY posted on their website & started accepting Pre-Orders for Brooklyn Bridge II March 2021 they claimed the item would ship in 4-6 weeks from date of payment. I made $4244 payment to Mytek Digital received April 28, 2021.
Over course of last (15) months no one at Mytek has ever made an attempt to update me Via email or phoned me on my order. I called Mytek several times however, their voicemail system full so that leaving messages impossible. Over course of last (15)+ months I sent Mytek Digital more than 50 emails of which only 4 were answered.
The few replies I received were recent, all of which were stalling tactics to convince me I should wait & shouldn’t seek refund OR trying to convince me to accept entry level products merchandise I did Not order or want.
As of August 21, 2022 I have made FIVE written requests for refund of my money starting back in early June 2022. Each time reply was more stalling tactics .i.e. “It will only be another Month” I spoke with FTC, BBB, and NY State Attorney Generals office early July they suggested making written formal requests for refund before filing complaints in hopes Mytek Digital would simply return my money – They have Not!
I have since filed w/several governmental agencies even so as of 08/21/22 still No Refund!
Mytek Digital, its employees, including but not limited to Damian Mosiolek, Michal Jurewicz President/Owner are Liars & they essential have stolen money under false premises which is Fraud. More victims are posting on Audio forums I am communicating w/several on Roon Labs website one ordered a $20,000 component(Empire processor) he wired $10,000 to Mytek.
He too is without product or his money. The worse part is Mytek never had parts to build Brooklyn Bridge 2 or Empire and in email (copied below)from Michal Jurewicz admitted they still do not have necessary parts to deliver these items that didntr stop them from taking people money under fraudulent conditions
“Hi Kevin
Thanks for polite reminder.
Yes we will refund Kevin asap.
However this would have to be in next 2 weeks when we start selling the Empire Streamer because our cash flow was horrible in June and July.
We are committed to our dealers and Im sure Kevin will be getting his refund soon or we could immediately provide other equipment of similar value like several of the Liberty DAC.
As it stands now we will have BBridge in 4 weeks.
We started making them but it is coplex , we are still ammending parts etc. But its coming along well, great product, Roon core plus great DAC
Regards M ………..end of Michal Jurewicz's email
I have been more than patient, given Mytek every opportunity to dfeliver on their promises yet at every time I spoke w/Damian Mosiolek or Michal Jurewicz they have lied. The only acceptable solution is an immediately refund Of my $4244.
Mytek Audio Reviews
I purchased a Mytek Audio Brooklyn Bridge II Roon in April of 2022. I hve yet to receive the device or ANY communication regarding its status.
I have contacted them via email and text 50 times or more over the last year but there is never any response.
Calls to their phone indicate the voicemail is full.
Mytek Digital, Brooklyn NY posted on their website & started accepting Pre-Orders for Brooklyn Bridge II March 2021 they claimed the item would ship in 4-6 weeks from date of payment. I made $4244 payment to Mytek Digital received April 28, 2021.
Over course of last (15) months no one at Mytek has ever made an attempt to update me Via email or phoned me on my order. I called Mytek several times however, their voicemail system full so that leaving messages impossible. Over course of last (15)+ months I sent Mytek Digital more than 50 emails of which only 4 were answered.
The few replies I received were recent, all of which were stalling tactics to convince me I should wait & shouldn’t seek refund OR trying to convince me to accept entry level products merchandise I did Not order or want.
As of August 21, 2022 I have made FIVE written requests for refund of my money starting back in early June 2022. Each time reply was more stalling tactics .i.e. “It will only be another Month” I spoke with FTC, BBB, and NY State Attorney Generals office early July they suggested making written formal requests for refund before filing complaints in hopes Mytek Digital would simply return my money – They have Not!
I have since filed w/several governmental agencies even so as of 08/21/22 still No Refund!
Mytek Digital, its employees, including but not limited to Damian Mosiolek, Michal Jurewicz President/Owner are Liars & they essential have stolen money under false premises which is Fraud. More victims are posting on Audio forums I am communicating w/several on Roon Labs website one ordered a $20,000 component(Empire processor) he wired $10,000 to Mytek.
He too is without product or his money. The worse part is Mytek never had parts to build Brooklyn Bridge 2 or Empire and in email (copied below)from Michal Jurewicz admitted they still do not have necessary parts to deliver these items that didntr stop them from taking people money under fraudulent conditions
“Hi Kevin
Thanks for polite reminder.
Yes we will refund Kevin asap.
However this would have to be in next 2 weeks when we start selling the Empire Streamer because our cash flow was horrible in June and July.
We are committed to our dealers and Im sure Kevin will be getting his refund soon or we could immediately provide other equipment of similar value like several of the Liberty DAC.
As it stands now we will have BBridge in 4 weeks.
We started making them but it is coplex , we are still ammending parts etc. But its coming along well, great product, Roon core plus great DAC
Regards M ………..end of Michal Jurewicz's email
I have been more than patient, given Mytek every opportunity to dfeliver on their promises yet at every time I spoke w/Damian Mosiolek or Michal Jurewicz they have lied. The only acceptable solution is an immediately refund Of my $4244.