I SERIOUSLY THINK THE UPPER MANAGEMENT AND PRODUCT DEVELOPMENT TEAM IS ON DRUGS. THEY NEED TO BE TESTED. NO INTELLIGENT HUMAN OR EVEN HALF INTELLIGENT HUMAN BEING WOULD MARKET SUCH A s**+**Y PRODUCT AND TAKE ADVANTAGE OF PEOPLE. WITH THAT SAID, I DONT THINK THE MANAGEMENT OR OWNERS OF THIS STUPID COMPANY DO GIVE A d**n ABOUT THE PUBLIC. THEY ARE JUST HERE TO MAKE A QUICK CASH AND MOVE ONE. BELOW IS MY LETTER TO THE COMPANY....MAKE YOUR OWN DECISION. ALL I SAY IF YOU WANT TO LOSE BUSINESS THEN DEFINATELY I RECOMMEND THIS PRODUCT. BECAUSE IT WILL DO WHAT YOU WANT. SATISFACTION GUARANTEE. HELLO MR. PRESIDENT OF THIS GREAT COMPANY.
Sir, My name is Bhupinder Singh. I am the utmost disappointed customer you have ever seen in your life. Sir, your software sucks big time. I think when you and your developers were developing this piece of sh*t, you guys must be smoking crack. I am a very pissed off customer. I will do my best from now on to bash your company with my comments all over internet and social media as well as in financial tax industry. What the hell were you thinking when you develop this dumb stupid brainless software.
oh sorry i forgot, i was describing your brain cells. Because your brain cells are so dead, and your developers are so stupid don't even have an idea about tax industry and want to build a software. tell them go back to school and learn financial side first. I hope you are reading this letter. Not someone threw in the trash by one of your employees. who must not like working here because of all the lies and deceptions your company tell the clients to buy into your software. I would love to see your company close down. A shitty product like this, I will not even recommend to my enemies because I have diginity and respect for other people. Not like you and your developing stupid idiot team. Dont forget to read my reviews on the internet. Regards, Bhupinder Singh A VERY PISSED OFF CLIENT GOD BLESS US ALL BUT SAVE US FROM U.
I am a Income Tax Professional. I need to buy software every year. I have been using software from TaxAct since 1999. I decided this year maybe I should try something different. I was contacted by a representative of Mytaxprepsoftware.com. I had not contacted them previously. The salesman told me that I could purchase their product for $400.00. Seemed likea fair deal I had to provide credit card info at that time. I did not expect to be charged until I received the software. However they charged my card immediately. I was able to download the 2016 software to try out. I actually filed a return with the software and it did not print properly. At this point I requested a refund of my money. This was in September. I did not have the product I purchased in hand. The first copy of the program was to be released in November. The final version would not be ready until January of 2018. So I paid $400.00 for a program that I had not received delivery. Because the program was poorly writen and difficult to use I need not want to purchase and asked for a refund. They flat out told me that they have a 14 day refund policy, which they did not tell me at time of purchase. Not 14 days from receipt of the product but 14 days after you pay. There inlies the problem. Clearly this is a scam. As a tax pro I can not have software that is clumsey to use and inaccuate in its computations.
Making the decision to switch to this software has been the absolutely worst decision I have ever made in business. I have had over 30 returns have a glitch in transmission, resulting in a lower refund amount; and we have had to amend those returns because the software did not carry over the correct amounts.
My clients are receiving emails regarding an omission of the 8867 related to education credits. The changes to the 8867 were not implemented until March 3, 2017... we've known about these changes long before March 3, 2017. The software should have been updated to reflect these changes before risking our clients to possible fees and penalties.
Our previous year information did not convert over, as advertised.
This has been the absolute worst decision I have ever made.
They are difficult to reach. We had several returns that we prepared and the software would not allow us to transmit. We would send the return to the support team and it would be days before we would hear back, after multiple attempts to contact them.
They charge $15 for every tax return prepared and cannot even provide support to their clients.
MyTAXPrepOffice Reviews
I SERIOUSLY THINK THE UPPER MANAGEMENT AND PRODUCT DEVELOPMENT TEAM IS ON DRUGS. THEY NEED TO BE TESTED. NO INTELLIGENT HUMAN OR EVEN HALF INTELLIGENT HUMAN BEING WOULD MARKET SUCH A s**+**Y PRODUCT AND TAKE ADVANTAGE OF PEOPLE. WITH THAT SAID, I DONT THINK THE MANAGEMENT OR OWNERS OF THIS STUPID COMPANY DO GIVE A d**n ABOUT THE PUBLIC. THEY ARE JUST HERE TO MAKE A QUICK CASH AND MOVE ONE. BELOW IS MY LETTER TO THE COMPANY....MAKE YOUR OWN DECISION. ALL I SAY IF YOU WANT TO LOSE BUSINESS THEN DEFINATELY I RECOMMEND THIS PRODUCT. BECAUSE IT WILL DO WHAT YOU WANT. SATISFACTION GUARANTEE. HELLO MR. PRESIDENT OF THIS GREAT COMPANY.
Sir, My name is Bhupinder Singh. I am the utmost disappointed customer you have ever seen in your life. Sir, your software sucks big time. I think when you and your developers were developing this piece of sh*t, you guys must be smoking crack. I am a very pissed off customer. I will do my best from now on to bash your company with my comments all over internet and social media as well as in financial tax industry. What the hell were you thinking when you develop this dumb stupid brainless software.
oh sorry i forgot, i was describing your brain cells. Because your brain cells are so dead, and your developers are so stupid don't even have an idea about tax industry and want to build a software. tell them go back to school and learn financial side first. I hope you are reading this letter. Not someone threw in the trash by one of your employees. who must not like working here because of all the lies and deceptions your company tell the clients to buy into your software. I would love to see your company close down. A shitty product like this, I will not even recommend to my enemies because I have diginity and respect for other people. Not like you and your developing stupid idiot team. Dont forget to read my reviews on the internet. Regards, Bhupinder Singh A VERY PISSED OFF CLIENT GOD BLESS US ALL BUT SAVE US FROM U.
I am a Income Tax Professional. I need to buy software every year. I have been using software from TaxAct since 1999. I decided this year maybe I should try something different. I was contacted by a representative of Mytaxprepsoftware.com. I had not contacted them previously. The salesman told me that I could purchase their product for $400.00. Seemed likea fair deal I had to provide credit card info at that time. I did not expect to be charged until I received the software. However they charged my card immediately. I was able to download the 2016 software to try out. I actually filed a return with the software and it did not print properly. At this point I requested a refund of my money. This was in September. I did not have the product I purchased in hand. The first copy of the program was to be released in November. The final version would not be ready until January of 2018. So I paid $400.00 for a program that I had not received delivery. Because the program was poorly writen and difficult to use I need not want to purchase and asked for a refund. They flat out told me that they have a 14 day refund policy, which they did not tell me at time of purchase. Not 14 days from receipt of the product but 14 days after you pay. There inlies the problem. Clearly this is a scam. As a tax pro I can not have software that is clumsey to use and inaccuate in its computations.
The software was inferior in Quality. Many errors in calculations. Was not the format I require
Asked for refund the DAY after purchase. Refund was touted as fast and effortless by Rep Julie
The refund promised has never been returned
No one answers my calls or inquiries.
This Company has sown itself to be self serving and Liars
Making the decision to switch to this software has been the absolutely worst decision I have ever made in business. I have had over 30 returns have a glitch in transmission, resulting in a lower refund amount; and we have had to amend those returns because the software did not carry over the correct amounts.
My clients are receiving emails regarding an omission of the 8867 related to education credits. The changes to the 8867 were not implemented until March 3, 2017... we've known about these changes long before March 3, 2017. The software should have been updated to reflect these changes before risking our clients to possible fees and penalties.
Our previous year information did not convert over, as advertised.
This has been the absolute worst decision I have ever made.
They are difficult to reach. We had several returns that we prepared and the software would not allow us to transmit. We would send the return to the support team and it would be days before we would hear back, after multiple attempts to contact them.
They charge $15 for every tax return prepared and cannot even provide support to their clients.