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report scam| Country | United States |
| State | California |
| City | Rancho Santa Margarita |
| Address | 30191-B Avenida De Las Banderas |
| Phone | 800.604.2860 |
| Website | https://www.mydivorcepapers.com/ |
My Divorce Papers.com and Divorce Place, Inc. Reviews
Back in November 2015, I started papers after seeing the ad for one time fee and the company would take care of everything.
Wrong! Absolutely no customer support after repeated attemps via email and phone. I requested a refund and had a responce none would be issued. After finally reaching someone, I thought that was the end. Wrong! Almost a year later, I get notification they are charging $24.84 a month! I am so livid! Save yourself some grief in what is already a stressful situation and don't go with this ripp-off company.
Absolutely no customer service and it is not guranteed like advertised. I repeatedly tried to get help to no avail and tried to get a refund. Total bs company and would not recommend to anyone.
MYDIVORCEPAPERS.COM, Divorce Place INC.
SCAM - FRAUD - THEFT OF MONEY - AVIOD LIKE THE PLAGUE - DOES NOT HONOR GUARANTEE - HIGH PRESSURE SALES TACTICS TO GET YOU TO PAY AND "100% MONEY BACK GUARANTEE" BUT WON'T HONOR IT -
I contacted this company and purchased their product because it was a 100% money back guarantee and they said that their paperwork was 100% guaranteed to work and they provide customer service support, etc. to go through the divorce process. They really push the 100% money back guarantee and that everything will be fine etc. However, once I paid them and completed their online evaluation we tried to use their forms and the state of Indiana said they were the wrong forms and not updated. It was missing information, etc.
This process and going through a divorce is difficult enough but then to find out we got ripped off and the forms didn't work we tried to reach our case manager assigned to us (who was supposed to go through the interview - we never spoke with her after repeated messages and attempts to reach her and anyone who could help in the company) with no response... ever! Finally we heard back from someone who acknowledged they were the wrong papers and product but at this point, we had already hired someone, to take care of the issue. They take responsibility for knowing it was the wrong paperwork and are now making us jump through hoops to get our money back from their "100% money back guarantee". If not resolved after this final request from them of submitting paperwork and information to them about our divorce and paperwork we will be doing a charge-back on our credit card against the company. Bad experience, Bad product - worse customer service and overall feel taken advantage of in an already compromising situation. They knowingly admit the paperwork they gave us was wrong and that our supposed "case manager" never got back to us and they still won't refund the money. Bogus company and process.
UPDATE: They will not grant a refund and claim that we now have to go back to the court - pay the filing and court fees with their paperwork and get rejected so that they can see a rejection letter and only then will they give us our refund. We spoke with the clerk at the court and they advised us that it was the wrong paperwork and outdated which would be rejected. They provided us with the proper paperwork and told us NOT to file the wrong paperwork as it would be a waste of money. The company stated to us over the phone that the refund department approved our refund, as long as, we submitted the paperwork used and it was not their's but they still would not honor a refund. Anyway, just avoid this company and their high pressure sales tactics, poor quality service and products and just go to the court house and get the proper paperwork. The company MyDivorcePapers.com is most liekly the wrong paperwork and you will spend a ton of money and time only to go and find out it was all wrong. Then the company will not honor it's 100% Guarantee that they so adimately push when closing the deal. THIS COMPANY IS THE WORST!!