I have never had such a horrible experience in service all across the board. They were called to fix a crack in my plaster and then they did a horrible job not ONE but TWO times! Michael Van Cleave promised to come back February 2016, a few months after the 2nd attempt to get it right and have since ignored us until we threatened to get our attorney involved. He then decided to respond with a lousy excuse on how we didn't pay for their NON POOL SERVICE they NEVER did and he "voided" our pool warranty. Is this possible? NOPE! Not in the contract! Mr. Van Cleave needs to get a degree in business because he clearly forgot how to run one. I have pictures of the horrible work on my pool which shows all the new cracks (only had one in the beginning). I also now have big chunks of plaster chipping off of the bottom of my pool. I have video (check out his reviews on Facebook) of his own employee saying everything that was wrong with the pool service they did. This guy is a CLASS ACT! Find another pool company, it is NOT worth it!
MR Pool Repair, LLC Reviews
I have never had such a horrible experience in service all across the board. They were called to fix a crack in my plaster and then they did a horrible job not ONE but TWO times! Michael Van Cleave promised to come back February 2016, a few months after the 2nd attempt to get it right and have since ignored us until we threatened to get our attorney involved. He then decided to respond with a lousy excuse on how we didn't pay for their NON POOL SERVICE they NEVER did and he "voided" our pool warranty. Is this possible? NOPE! Not in the contract! Mr. Van Cleave needs to get a degree in business because he clearly forgot how to run one. I have pictures of the horrible work on my pool which shows all the new cracks (only had one in the beginning). I also now have big chunks of plaster chipping off of the bottom of my pool. I have video (check out his reviews on Facebook) of his own employee saying everything that was wrong with the pool service they did. This guy is a CLASS ACT! Find another pool company, it is NOT worth it!