Hello. My husband and I purchased a Mr. Coffee maker from Amazon In April. The unit worked for 2 weeks. So we contacted Mr. Coffee and explained our problem. It took over a month for them to reply to my email! So I repeat what I had previously said in the first email. It took weeks for them to reply and they told me to take the coffee maker back to the store. Again I repeated we purchased it from Amazon. So in the next email, Mr. Coffee tells me they need to see a copy of the pill. I promptly send them everything they requested. I highlighted the part that said we bought it in April of this year, 2015. So Mr. Coffee sends me a reply saying my unit had gone past its 1 year warranty. I'm like , what? April to last month was 7 months and according to calendar a full year was 12 months. so hey also told me I have take the unit back to the store. Once again I tell them, just give me a replacement Mr.Coffee. If they can't refund me, then replace the unit. So in today's email, I get the same reply...your unit is out of warranty and they can't do anything for me.
So people, buyer beware, do buy a Mr. Coffee from Amazon or the company itself. In fact avoid them in stores because Mr. Coffee DOES NOT honor their warranties! Cheap bastards will not replace my unit and I paid $69.00
Mr. Coffee Reviews
Hello. My husband and I purchased a Mr. Coffee maker from Amazon In April. The unit worked for 2 weeks. So we contacted Mr. Coffee and explained our problem. It took over a month for them to reply to my email! So I repeat what I had previously said in the first email. It took weeks for them to reply and they told me to take the coffee maker back to the store. Again I repeated we purchased it from Amazon. So in the next email, Mr. Coffee tells me they need to see a copy of the pill. I promptly send them everything they requested. I highlighted the part that said we bought it in April of this year, 2015. So Mr. Coffee sends me a reply saying my unit had gone past its 1 year warranty. I'm like , what? April to last month was 7 months and according to calendar a full year was 12 months. so hey also told me I have take the unit back to the store. Once again I tell them, just give me a replacement Mr.Coffee. If they can't refund me, then replace the unit. So in today's email, I get the same reply...your unit is out of warranty and they can't do anything for me.
So people, buyer beware, do buy a Mr. Coffee from Amazon or the company itself. In fact avoid them in stores because Mr. Coffee DOES NOT honor their warranties! Cheap bastards will not replace my unit and I paid $69.00
BUYER BEWARE Do Not Purchase a Mr. Coffee!!