I had a false sense of security because of the affiliation with Uhaul, a company that I no longer have any respect for. Adding to the false sense of security is the claims section of the website, which is a farce, and the fact that usually there is since protection that comes with using a credit card as payment. The movers hired through the site didn't mention that they badly damaged several pieces of the furniture during the move. It didn't occur to me that I needed to inspect every piece after they said they successfully moved everything. After finding my mirrored dresser, headboard, antique chest, and washer damaged, I contacted movinghelp.com and filed a claim through their website. Their response was they are a neutral party and don't do anything (though they have the claim section of their website and of course collect a fee with each booking). The moving company won't respond and movinghelp won't even require them to respond and continues to let them advertise on their site. I am so disappointed in both the moving company and the website. I was scammed by both.
MovingHelp is complete false advertising as it preys on people by using the Uhaul brand name. IT IS NOT PART OF UHAUL even though they seem to market as such! The mover I hired was not equipped, unprofessional, very ill and should not have been working. They moved slow as one of them had the flu and went longer than planned and charged me the extra time. They refused to leave until they received the payment code even though MovingHelp terms of service state that payment can be withheld until satisfaction is acheived. Furthermore they broke furniture, lost parts and damaged the walls on my brand new house.
To add insult to injury, when I contact or attempted to contact MovingHelp(they make it extremely difficult to open cases) the system seems to only benefit the movers who are NOT BONDED OR INSURED and does not aid the customer in the slightest in resolving issues.
I am highly disappointed in this service and will not recommend anyone to use this service again. Do not use or recommend this shoddy company to anyone.
I do not recommend E and D Movers- Eric Davis, from Collinsville- Belleville Illinois. Davis was unprofessional, unfit and a TOTAL drama queen. I've never seen such mood swings/ ongoing personality fluctuations in any "alleged" moving company. E and D Moving (Load/Unload by E and D moving) Davis was way over priced, not in shape, completely ungrateful and completely unprofessional. THIS IS A COMPLETE SCAM!! Also, there was damage to furniture, because of lack of physical ability.
MovingHelp.com hires people to move your belongings without vetting them. They take your money in advance, send out anyone they can get that is a warm body and they hope the job gets done and no complaint comes in.
Not this time. The movers filled the Uhaul truck (took 6 hours), moved it to the new location, 2 blocks away, and then refused to empty it without receiving another $200 cash. This is after we paid $800 in advance via credit card to the service. We were dealing with the owner on site, so we had no other choice but to pay the cash, as he was getting in his car to leave. We had no one else, knew no one else to call, and I had to do surgery at 6:30 in the morning and have the truck back to Uhaul that evening by 10:pm By now it was already 5:pm.
After paying him the cash, the guy argued with me that it was no really too late to work and that he could come back at 8:am the next day and finish the work. I couldn't do that, because again, I would be in surgery and wouldn't be availble. This also wasn't part of the deal. Yes, we went over in hours, but that wasn't because of me, it was because these two gentleman worked so slow. I was only moving a 2 bedroom apartment. It fit into a 16' truck. Why would it be $1000 anyway. My Girlfriend hired a full service mover and paid a total of $450 for her move and she moved from the same place a week later.
I tried to use my credit card company to deny the credit card charge as I called the police due to their stealing services after taking my money. I have a police report for theft of services. Police told me that most likely nothing would end up happening as there is so much of this going on. Needless to say, i feel totally ripped off, paid $600 more to a thief and I got denied by the credit card service because MovingHelp.com who hired these guys will not take any responsibility.
I contracted for labor through MovingHelp.com, a subsidiary of Uhaul. I had rented 7 pods and MovingHelp.com calculated that a 2-man crew and 4 hours of labor would be needed to load the containers at a cost of $320.
When the movers arrived, only 4 pods were onsite and the rest would be delivered shortly. The movers complained right away that they "can't wait around for the rest of the containers" because they had another job scheduled in two hours. That's when the problems started. They insisted that they get paid by the container and I believed I would get 4 hours of work.
They then started loading the containers and supposedly were done in 1 1/2 hours They did not want to wait around for the rest of the containers and simply left me hanging. They also said that I needed to give them the payment code and that it would be pro-rated for the work they did. They literally stood over me for 30 minutes while I tried to find the code and then left. 5 minutes later, the remaining containers arrived and I was stuck without workers.
After they left, I rated their service 4/5 stars and posted: All the pods were not on site, so movers left after working only 1.5 hours. Does not appear to be any coordination between uhaul delivery and movers. How do I get my refund?
After reading my review, Josh called my phone and started yelling at me "How dare you leave a bad review!" Still insisting that they were paid by the pod not the hour, he wanted to refund $135. I thought I should only have to pay them their normal rate of about $50/hour for 1.5 hours or $75. Especially since they completely "cherry picked" the job and loaded the four containers that were there with all the easy stuff. Boxes, and pillows and very little furniture. They did not disassemble or stage anything. When we unpacked the containers, we found that several of them were still very empty in the back and were simply filled to the brim in the front where you couldn't see it. All in all, they did a TERRIBLE JOB for me. I just wish I could change the review I originally left.
After not receiving any refund from them, I disputed the amount that I had paid to MovingHelp.com. After a bank review, MovingHelp.com claimed that because I gave the payment code to the helpers, there was nothing they could do. They had already dispensed all the funds to Reliable & Safe Moving.
Bottom line, I was RIPPED OFF for $320 for 1.5 hours of work and MovingHelp.com did nothing to assist me. I will NEVER use them again!
Beware of this very shady operation.They are listed as part of the MovingHelp.com network, but they are a scam. This is a summary of my experience with them. First of all, they will call you from an identified number to plan the move logistics. This should have been a red flag, but I was in a hurry to move, and unfortunately pressed on. The movers were the laziest bunch of people I have met. They walked as slowly as possible, and picked one box at a time. They also invented fees as they went along, seeing that I was desperate in having them finish before the reservation for my building elevator expired. They also damaged several items. When I complained to MovingHelp.com,'s Resolution Center, they responded with complete lies. Do yourself a big favor and avoid these scammers.
MovingHelp.com Reviews
I'd give negative stars if I could
I had a false sense of security because of the affiliation with Uhaul, a company that I no longer have any respect for. Adding to the false sense of security is the claims section of the website, which is a farce, and the fact that usually there is since protection that comes with using a credit card as payment. The movers hired through the site didn't mention that they badly damaged several pieces of the furniture during the move. It didn't occur to me that I needed to inspect every piece after they said they successfully moved everything. After finding my mirrored dresser, headboard, antique chest, and washer damaged, I contacted movinghelp.com and filed a claim through their website. Their response was they are a neutral party and don't do anything (though they have the claim section of their website and of course collect a fee with each booking). The moving company won't respond and movinghelp won't even require them to respond and continues to let them advertise on their site. I am so disappointed in both the moving company and the website. I was scammed by both.
MovingHelp is complete false advertising as it preys on people by using the Uhaul brand name. IT IS NOT PART OF UHAUL even though they seem to market as such! The mover I hired was not equipped, unprofessional, very ill and should not have been working. They moved slow as one of them had the flu and went longer than planned and charged me the extra time. They refused to leave until they received the payment code even though MovingHelp terms of service state that payment can be withheld until satisfaction is acheived. Furthermore they broke furniture, lost parts and damaged the walls on my brand new house.
To add insult to injury, when I contact or attempted to contact MovingHelp(they make it extremely difficult to open cases) the system seems to only benefit the movers who are NOT BONDED OR INSURED and does not aid the customer in the slightest in resolving issues.
I am highly disappointed in this service and will not recommend anyone to use this service again. Do not use or recommend this shoddy company to anyone.
I do not recommend E and D Movers- Eric Davis, from Collinsville- Belleville Illinois. Davis was unprofessional, unfit and a TOTAL drama queen. I've never seen such mood swings/ ongoing personality fluctuations in any "alleged" moving company. E and D Moving (Load/Unload by E and D moving) Davis was way over priced, not in shape, completely ungrateful and completely unprofessional. THIS IS A COMPLETE SCAM!! Also, there was damage to furniture, because of lack of physical ability.
I will keep this as short as possible.
MovingHelp.com hires people to move your belongings without vetting them. They take your money in advance, send out anyone they can get that is a warm body and they hope the job gets done and no complaint comes in.
Not this time. The movers filled the Uhaul truck (took 6 hours), moved it to the new location, 2 blocks away, and then refused to empty it without receiving another $200 cash. This is after we paid $800 in advance via credit card to the service. We were dealing with the owner on site, so we had no other choice but to pay the cash, as he was getting in his car to leave. We had no one else, knew no one else to call, and I had to do surgery at 6:30 in the morning and have the truck back to Uhaul that evening by 10:pm By now it was already 5:pm.
After paying him the cash, the guy argued with me that it was no really too late to work and that he could come back at 8:am the next day and finish the work. I couldn't do that, because again, I would be in surgery and wouldn't be availble. This also wasn't part of the deal. Yes, we went over in hours, but that wasn't because of me, it was because these two gentleman worked so slow. I was only moving a 2 bedroom apartment. It fit into a 16' truck. Why would it be $1000 anyway. My Girlfriend hired a full service mover and paid a total of $450 for her move and she moved from the same place a week later.
I tried to use my credit card company to deny the credit card charge as I called the police due to their stealing services after taking my money. I have a police report for theft of services. Police told me that most likely nothing would end up happening as there is so much of this going on. Needless to say, i feel totally ripped off, paid $600 more to a thief and I got denied by the credit card service because MovingHelp.com who hired these guys will not take any responsibility.
I contracted for labor through MovingHelp.com, a subsidiary of Uhaul. I had rented 7 pods and MovingHelp.com calculated that a 2-man crew and 4 hours of labor would be needed to load the containers at a cost of $320.
When the movers arrived, only 4 pods were onsite and the rest would be delivered shortly. The movers complained right away that they "can't wait around for the rest of the containers" because they had another job scheduled in two hours. That's when the problems started. They insisted that they get paid by the container and I believed I would get 4 hours of work.
They then started loading the containers and supposedly were done in 1 1/2 hours They did not want to wait around for the rest of the containers and simply left me hanging. They also said that I needed to give them the payment code and that it would be pro-rated for the work they did. They literally stood over me for 30 minutes while I tried to find the code and then left. 5 minutes later, the remaining containers arrived and I was stuck without workers.
After they left, I rated their service 4/5 stars and posted: All the pods were not on site, so movers left after working only 1.5 hours. Does not appear to be any coordination between uhaul delivery and movers. How do I get my refund?
After reading my review, Josh called my phone and started yelling at me "How dare you leave a bad review!" Still insisting that they were paid by the pod not the hour, he wanted to refund $135. I thought I should only have to pay them their normal rate of about $50/hour for 1.5 hours or $75. Especially since they completely "cherry picked" the job and loaded the four containers that were there with all the easy stuff. Boxes, and pillows and very little furniture. They did not disassemble or stage anything. When we unpacked the containers, we found that several of them were still very empty in the back and were simply filled to the brim in the front where you couldn't see it. All in all, they did a TERRIBLE JOB for me. I just wish I could change the review I originally left.
After not receiving any refund from them, I disputed the amount that I had paid to MovingHelp.com. After a bank review, MovingHelp.com claimed that because I gave the payment code to the helpers, there was nothing they could do. They had already dispensed all the funds to Reliable & Safe Moving.
Bottom line, I was RIPPED OFF for $320 for 1.5 hours of work and MovingHelp.com did nothing to assist me. I will NEVER use them again!
Beware of this very shady operation.They are listed as part of the MovingHelp.com network, but they are a scam. This is a summary of my experience with them. First of all, they will call you from an identified number to plan the move logistics. This should have been a red flag, but I was in a hurry to move, and unfortunately pressed on. The movers were the laziest bunch of people I have met. They walked as slowly as possible, and picked one box at a time. They also invented fees as they went along, seeing that I was desperate in having them finish before the reservation for my building elevator expired. They also damaged several items. When I complained to MovingHelp.com,'s Resolution Center, they responded with complete lies. Do yourself a big favor and avoid these scammers.