After the sales pitch from Charlie at moving Pro i decided to use them as they have 19 trucks and were in the middle of the quotes i was receiving.
I live in Georgia and the move was to be from NY down to Macon. We settled on two days, Wednesday or Thursday one of which they would show up and load the truck. I purchased non refundable airline tickets, flew up to NY, rented a car and drove to the house. Wednesday came and i had not been contacted by Moving Pro so i calledthem around 12:00and inquiredas to when they would bearriving. The person on the phone said they schedule after 2:00 so not to worry about it. #:30and still no call so i called back againandasked to speak with charlie, the sales person who said he would be there for me until my move was complete. He didn't have an answer so said he would callme back, an hour later someone else caleed and said theirtruck broke down and they would have to re-schedule my move.
I told him i had flown up to NY and had non refundable tickets nd could not wait a week for them to come. So, i'm almost a $1000.00 into this between tickets, rentals, gas, parking and tolls. When i got back to Georgia i called them and said i wanted my $600.00 deposit credited back to my Discover card. Going on three weeks now and still nothing, when i call they say they are going to do it.
Their binding contract states if i didn't show up they are entitled to keep the money, guess it doesn't work the other way around. Called Discover and they are going to recoup the down payment but i'm stuck for the $1000.00 it cost me to go up to NY.
Moving Pro out of Passaic NJ hasscammed me. DOT number 2553783.
Be very careful before deciding to use them. Hope this helps others.
Moving Pro Reviews
After the sales pitch from Charlie at moving Pro i decided to use them as they have 19 trucks and were in the middle of the quotes i was receiving.
I live in Georgia and the move was to be from NY down to Macon. We settled on two days, Wednesday or Thursday one of which they would show up and load the truck. I purchased non refundable airline tickets, flew up to NY, rented a car and drove to the house. Wednesday came and i had not been contacted by Moving Pro so i calledthem around 12:00and inquiredas to when they would bearriving. The person on the phone said they schedule after 2:00 so not to worry about it. #:30and still no call so i called back againandasked to speak with charlie, the sales person who said he would be there for me until my move was complete. He didn't have an answer so said he would callme back, an hour later someone else caleed and said theirtruck broke down and they would have to re-schedule my move.
I told him i had flown up to NY and had non refundable tickets nd could not wait a week for them to come. So, i'm almost a $1000.00 into this between tickets, rentals, gas, parking and tolls. When i got back to Georgia i called them and said i wanted my $600.00 deposit credited back to my Discover card. Going on three weeks now and still nothing, when i call they say they are going to do it.
Their binding contract states if i didn't show up they are entitled to keep the money, guess it doesn't work the other way around. Called Discover and they are going to recoup the down payment but i'm stuck for the $1000.00 it cost me to go up to NY.
Moving Pro out of Passaic NJ hasscammed me. DOT number 2553783.
Be very careful before deciding to use them. Hope this helps others.