I spoke with George at Santini he quoted me $175.00 an hour and on the day of the move changed it to $180.00 an hour. I needed my household picked up on one day and delivered the next. George explained that they usually charge to hold the contents but since it was only one day they would not charge me. On the day of the delivery they broke a large mirror that went over my bed and also broke parts of the wood on the bedroom set. In addition the men were very unprofessional I smelled marajuana coming from the back of the truck. The men looked like they were picked up from a local 7/11 looking for work for the day.
As they were moving the mirror into place in my bedroom the mirror broke. In addition they came with no tools to take apart the furniture and put it back together. The new neighbors in my complex had to loan they the tools and they came with no water the new neighbors gave them water. The men were unkempt and certainly not motivated to work.
When it came time for payment I only gave them a tip because the owner of the company assured me he would pay for the mirror. I have called each week for a month they told me they could not locate a mirror person. I told him I would locate a mirror guy which I did and had a professional mirror guy send them the estimate. I followed up with a phone call and they still told me to call back another day. Now I am going to take them to small claims court to try and recoup my loss.
Moving and Storage Center of Long Island Reviews
I spoke with George at Santini he quoted me $175.00 an hour and on the day of the move changed it to $180.00 an hour. I needed my household picked up on one day and delivered the next. George explained that they usually charge to hold the contents but since it was only one day they would not charge me. On the day of the delivery they broke a large mirror that went over my bed and also broke parts of the wood on the bedroom set. In addition the men were very unprofessional I smelled marajuana coming from the back of the truck. The men looked like they were picked up from a local 7/11 looking for work for the day.
As they were moving the mirror into place in my bedroom the mirror broke. In addition they came with no tools to take apart the furniture and put it back together. The new neighbors in my complex had to loan they the tools and they came with no water the new neighbors gave them water. The men were unkempt and certainly not motivated to work.
When it came time for payment I only gave them a tip because the owner of the company assured me he would pay for the mirror. I have called each week for a month they told me they could not locate a mirror person. I told him I would locate a mirror guy which I did and had a professional mirror guy send them the estimate. I followed up with a phone call and they still told me to call back another day. Now I am going to take them to small claims court to try and recoup my loss.