This company will take your deposit and refuse to give it back. Do not contract with MoverNation under any circumstances. After a year and a half of trying to get a move date set, things did not work out. No services were performed; however, because I moved my move date several times over this year and a half and decided a week ago to cancel my move I get this response:
All cancellations must be made in writing within 7 days of the original first available pick up date as stated on the original estimate and are fully refundable. The letter must be mailed, emailed or faxed to the office listed on this estimate. The Binding Estimate fee is nonrefundable. Your deposit will be non-refundable if your written cancellation notice is not received at least 7 days prior to the first date of your moving pick up window (moving date) as stated on the original estimate. I have read, agree and understand the Cancellation Policy and I authorized the company to charge my credit card for the deposit of my move for the amount listed next to "customer payment". I hereby confirm my signature on the following document:
I deserve a refund, because I moved the date several times they are going off the original date. IF this was a reputable company they would give me my money back.
Mover Nation, LLC Reviews
This company will take your deposit and refuse to give it back. Do not contract with MoverNation under any circumstances. After a year and a half of trying to get a move date set, things did not work out. No services were performed; however, because I moved my move date several times over this year and a half and decided a week ago to cancel my move I get this response:
All cancellations must be made in writing within 7 days of the original first available pick up date as stated on the original estimate and are fully refundable. The letter must be mailed, emailed or faxed to the office listed on this estimate. The Binding Estimate fee is nonrefundable. Your deposit will be non-refundable if your written cancellation notice is not received at least 7 days prior to the first date of your moving pick up window (moving date) as stated on the original estimate. I have read, agree and understand the Cancellation Policy and I authorized the company to charge my credit card for the deposit of my move for the amount listed next to "customer payment". I hereby confirm my signature on the following document:
I deserve a refund, because I moved the date several times they are going off the original date. IF this was a reputable company they would give me my money back.