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report scam| Country | United States |
| State | Florida |
| City | Pinecrest |
| Address | 7740 South West 104th Street, Suite 201 |
| Phone | 800.599.4316 |
| Website | http://www.manageyourmove.net/ |
Move Management International Reviews
I don't know how the other moving companies are, but DON'T choose Move Management International if you don't want to go crazy like me. I could write pages and pages about my experience but I will try to be concise.
Once you contact them, they hassle and pester you with tons of emails from different members of their company until you finally sign the contract.
But once you have signed you are on your own!
The estimate I received almost double by the time I got my goods to Europe.
The contract is full of hidden costs and they never never try to be accommodating.
Jessy is simply useless as your co-ordinator and the owner Manuel Rojas will never solve an issue to your advantage! At first I was polite, but at the end I became crazy because of them and was not so friendly anymore. I felt like a ping pong ball between them and the other parties.
When they came to my house, the contract based on 7,000 pounds of goods for the container. First surprise, an extra $600 for surcharge. How can I weigh my goods when before they put them in the container???
Be careful of the paragraph: "Port storage/demurrage in Europe, custom duties/taxes/port charges at the terminal in Europe, if applicable, terminal handling charges in Europe $350 Euros". I add to pays an extra $1,700 for port storage/demurrage. Keep in mind that if it rains they don't deliver and I had to pay for 3 days of storage because they didn't want to deliver.
From the very beginning I told them that the road was narrow to my house in Europe and wanted to make sure I wouldn't have a bad surprise when it's time for the delivery or extra costs. Add another $400 of troubles with the Italian movers who told me that they would charge extra because they can only access the road with two smaller trucks.
They were supposed to unpack and remove the debris when they deliver. They dropped the boxes and left. It took me more than a week to get rid of all the package material and bring it to recycling!
Add as well an extra cost if you pay by credit card!!!
I could write more and more as I said but it gives you an idea about how they deal with the customers and I am not the first unhappy one!
If you want to loose your mind, write a minimum of 5 emails of frustration a day after your goods are picked up until the day of delivery, and have a feeling that you will never get your goods because they hold you by "what I think", then choose Move Management International!