Danielle at Mountainside fitness made the decision that I should loose personal training sessions. Per the contract basically you loose pre-paid sessions if they are not used in a 6 month period of time. The origional trainer I had quit MSF and no one warned me. I only found out when I arrived at my "session". The staff was unable to accomidate my schedule to provide the service that had already been paid for. After 6 months I lost a signifigant amount of sessions due to the 6 month clause in the contract. $2,700 down the drain.
Beware if you sign up for personal training you no longer are a priority after you pay. They have no quams about taking your money and not providing a service. I requested to speak to the Vice President Mario Arce. I was told that he would be incontact with me, he has yet to make contact. This ripoff mentality starts at the top and seeps down. This is a reflection of the culture of Mountain Side Fitness.
Mountainside Fitness Reviews
This company lied about details of my contract and attempted to sue me
Danielle at Mountainside fitness made the decision that I should loose personal training sessions. Per the contract basically you loose pre-paid sessions if they are not used in a 6 month period of time. The origional trainer I had quit MSF and no one warned me. I only found out when I arrived at my "session". The staff was unable to accomidate my schedule to provide the service that had already been paid for. After 6 months I lost a signifigant amount of sessions due to the 6 month clause in the contract. $2,700 down the drain.
Beware if you sign up for personal training you no longer are a priority after you pay. They have no quams about taking your money and not providing a service. I requested to speak to the Vice President Mario Arce. I was told that he would be incontact with me, he has yet to make contact. This ripoff mentality starts at the top and seeps down. This is a reflection of the culture of Mountain Side Fitness.