I ordered a building from them back on 3/22 and was told they were 2 weeks out on building on delivery. It was over a month until the building was delivered and it was broke. The door would not close and the door case was busted. I contacted the company on 5/5 and Brian sent a text asking what the issue was. I sent him over images of the problem and he said he would call to make arrangements to come out and replace the door.
Fast forward to 5/19, the finance company, Jennifer from Platinum Rentals called asking for a payment and I told her I was not paying for a building that I could not use. She quickly sent me back over to Mountain View and was told there was never a work order put in and there were no notes. They then put in the work order for the repairs. Ir was not until 5/28 that I received a call from Bryan saying that he just now got the work order and it would be another 3-4 weeks until he could get out to make the repairs.
I told them to just come pick the building up because I am not making payments on a building that I could not secure and that they could just refund the deposit I paid them on 3/22 of $218.58 which of course they are refusing to do so now I am going to seek legal action to get my deposit back. Like I told Jamie from Platinum Rentals, "if you buy something at the store and it was broke, you would get your money back correct?"
Mountain View Construction Reviews
I ordered a building from them back on 3/22 and was told they were 2 weeks out on building on delivery. It was over a month until the building was delivered and it was broke. The door would not close and the door case was busted. I contacted the company on 5/5 and Brian sent a text asking what the issue was. I sent him over images of the problem and he said he would call to make arrangements to come out and replace the door.
Fast forward to 5/19, the finance company, Jennifer from Platinum Rentals called asking for a payment and I told her I was not paying for a building that I could not use. She quickly sent me back over to Mountain View and was told there was never a work order put in and there were no notes. They then put in the work order for the repairs. Ir was not until 5/28 that I received a call from Bryan saying that he just now got the work order and it would be another 3-4 weeks until he could get out to make the repairs.
I told them to just come pick the building up because I am not making payments on a building that I could not secure and that they could just refund the deposit I paid them on 3/22 of $218.58 which of course they are refusing to do so now I am going to seek legal action to get my deposit back. Like I told Jamie from Platinum Rentals, "if you buy something at the store and it was broke, you would get your money back correct?"