Purchased a product that was faulty and extremely dangerous
Purchased a 5.45x39 item #ma5.45x39105ua-stnls complete upper for $589.22 in October of 2019 and received it March of 2020, I didn't try the upper until May of 2020 (delayed because of COVID) and had an immediate issue. I then contacted Moriarti and got the run around, finally got a return authorization for the upper to be sent to "their technician" for evaluation, his assessment stated it met their standards. I got the upper back and experienced the same exact problem. I then contacted Moriariti numerous times and never received a response. So I then took it to a local gunsmith for evaluation.
He found that the upper had 2 very serious issues ( over reamed and over head spaced) and had a bullet actually loaded it would have been catastrophic. Hearing this I have tried to contact Moriarti 10 times via email and 5 voicemails and my wife has tried numerous times as well. I have not received ANY correspondence at all. If someone sent me messages advising me of safety issues I would respond Immediately. Highly disappointed and upset that I could of been injured or maimed and no response at all. Also filed a report with the BBB.
Order#41326 I ordered 4 lower receivers but only received 1. I was present when the box was opened at my FFL dealer. After months of trying to resolve the situation. They refuse to admit any wrong doing and can not provide any serial numbers that should be on record. I have other orders that were incomplete of parts as well. But the lower receivers is what really burns me. Because of their unwillingness to even investigate the matter.
I would never buy from them if I would have seen all the other post that claim the same as I. It’s true everyone. Moriarti will straight up steal your money and laugh all the way to the bank. If I had the money I would get a lawyer that cost ten times that of the lowers, just to stop the laughing they are doing. But I don’t. But maybe I can save one of you the experience.
Several weeks after placing an order without any change to my order status, I looked around online to find out more about the company (lesson learned there, look FIRST). I stumbled across their Facebook page and found it flooded with complaints of shipping times pushing into several months, and complaint after complaint abount incorrect and incomplete orders.
I then tried to contact them about my order, since my purchased items all were listed as "in stock" at the time of purchase, I could not get ahold of them. I then requested a refund, only to be told that I would be charged a 20% "restocking fee." They never filled my order, so certainly a $120 fee shouldn't be applied for them doing absolutely nothing.
The internet seems to be filled with other such claims about this company. I really should have looked them up before sending them money.
From their websiste moriartiarmaments.com Order number 32080 was placed on 5/08/2020 for a AR-10 .308 20" Premium Fluted Stainless Tactical Rifle Kit - DPMS The item I purchased included a Fluted Barrel. Instead I received a standard smooth exterior barrel. The purpose of the Fluted Barrel is to remove weight from the rifle while maintaining strength. A Fluted Barrel has material removed lengthwise leaving grooves or a rib-like appearance, not smooth. The process making the Flute requires additional machine work and equipment, which also adds to the cost of the finished product. I inspected the other parts of the kit and noticed the dust cover on the upper receiver was damaged. It was bent in such a way that it would not close properly.
It would not stay closed in the normal manner and it appeared that the Moriarti Arms' assembly person had mashed it closed hard enough to gouge the ejection port and fold the door inside the housing. Further inspection I found a Detent spring was mashed flat, making it unusable. A Detent Spring is about the size of a coffee stirring straw and 1 inch long. The spring fits in a precise hole and applies tension to the Detent. The Detent is about the size of a pencil lead tip and fits in a divit to hold the upper and lower halves together. If the spring is not perfectly round it won't fit in the hole, if it is mashed it won't expand when compressed. I contacted the merchant by phone the next day to request a return and refund.
I emailed them a picture of the item I received. They emailed me a return shipping label on 6/11/2020. I sent the package with UPS, tracking number 1ZRV55869000295775, on the same day. Moriarti Arms received the items on 6/18/2020. I last emailed Moriarti Armaments on 8/14/2020 again asking for a refund. They have not responded. No money has been returned. They do not answer phone calls.
Moriarti Armaments, LLC. Reviews
Purchased a product that was faulty and extremely dangerous
Purchased a 5.45x39 item #ma5.45x39105ua-stnls complete upper for $589.22 in October of 2019 and received it March of 2020, I didn't try the upper until May of 2020 (delayed because of COVID) and had an immediate issue. I then contacted Moriarti and got the run around, finally got a return authorization for the upper to be sent to "their technician" for evaluation, his assessment stated it met their standards. I got the upper back and experienced the same exact problem. I then contacted Moriariti numerous times and never received a response. So I then took it to a local gunsmith for evaluation.
He found that the upper had 2 very serious issues ( over reamed and over head spaced) and had a bullet actually loaded it would have been catastrophic. Hearing this I have tried to contact Moriarti 10 times via email and 5 voicemails and my wife has tried numerous times as well. I have not received ANY correspondence at all. If someone sent me messages advising me of safety issues I would respond Immediately. Highly disappointed and upset that I could of been injured or maimed and no response at all. Also filed a report with the BBB.
Order#41326 I ordered 4 lower receivers but only received 1. I was present when the box was opened at my FFL dealer. After months of trying to resolve the situation. They refuse to admit any wrong doing and can not provide any serial numbers that should be on record. I have other orders that were incomplete of parts as well. But the lower receivers is what really burns me. Because of their unwillingness to even investigate the matter.
I would never buy from them if I would have seen all the other post that claim the same as I. It’s true everyone. Moriarti will straight up steal your money and laugh all the way to the bank. If I had the money I would get a lawyer that cost ten times that of the lowers, just to stop the laughing they are doing. But I don’t. But maybe I can save one of you the experience.
Several weeks after placing an order without any change to my order status, I looked around online to find out more about the company (lesson learned there, look FIRST). I stumbled across their Facebook page and found it flooded with complaints of shipping times pushing into several months, and complaint after complaint abount incorrect and incomplete orders.
I then tried to contact them about my order, since my purchased items all were listed as "in stock" at the time of purchase, I could not get ahold of them. I then requested a refund, only to be told that I would be charged a 20% "restocking fee." They never filled my order, so certainly a $120 fee shouldn't be applied for them doing absolutely nothing.
The internet seems to be filled with other such claims about this company. I really should have looked them up before sending them money.
From their websiste moriartiarmaments.com Order number 32080 was placed on 5/08/2020 for a AR-10 .308 20" Premium Fluted Stainless Tactical Rifle Kit - DPMS The item I purchased included a Fluted Barrel. Instead I received a standard smooth exterior barrel. The purpose of the Fluted Barrel is to remove weight from the rifle while maintaining strength. A Fluted Barrel has material removed lengthwise leaving grooves or a rib-like appearance, not smooth. The process making the Flute requires additional machine work and equipment, which also adds to the cost of the finished product. I inspected the other parts of the kit and noticed the dust cover on the upper receiver was damaged. It was bent in such a way that it would not close properly.
It would not stay closed in the normal manner and it appeared that the Moriarti Arms' assembly person had mashed it closed hard enough to gouge the ejection port and fold the door inside the housing. Further inspection I found a Detent spring was mashed flat, making it unusable. A Detent Spring is about the size of a coffee stirring straw and 1 inch long. The spring fits in a precise hole and applies tension to the Detent. The Detent is about the size of a pencil lead tip and fits in a divit to hold the upper and lower halves together. If the spring is not perfectly round it won't fit in the hole, if it is mashed it won't expand when compressed. I contacted the merchant by phone the next day to request a return and refund.
I emailed them a picture of the item I received. They emailed me a return shipping label on 6/11/2020. I sent the package with UPS, tracking number 1ZRV55869000295775, on the same day. Moriarti Arms received the items on 6/18/2020. I last emailed Moriarti Armaments on 8/14/2020 again asking for a refund. They have not responded. No money has been returned. They do not answer phone calls.