Dawn DiMarco is the “Manager” of Moon Valley Auto. She is She is also an aggressive salesperson who lures folks into her ghetto shop with FALSE advertising and promises. Dawn was running a “Special” for a simple oil change. So, We went in for a straightforward lube and oil change, which is the most common service done on most vehicles. We were quoted $60.00, agreed with the price and left the car there. While our car had been there 15 minutes, Dawn called and informed us that we needed much more work done, and that if we didn’t have her do the work the car’s engine would be ruined, so we did authorize her to put on a transmission cooler line.
When we went in to pick up the Cadillac, she handed us a bill for $1651.00. You can imagine the shock we had, as we only wanted a simple lube, oil and filter. When we asked Dawn why she did nearly $1,700.00 worth of repairs, she said that after she put on the authorized cooler line, she noticed the car needed a “tune-up” and a few other things, so, she did them as a "service" to us. We told her the additional work NOT authorized. She said that if we didnt pay her the money, she would impound our car and charge us storage fees. So, reluctantly, we paid the ransom and took our car.
After she basically extorted the money from us with a pack of lies and deception, clearly, we knew Dawn DiMarco was a pathological liar and scammer. As a consequence, we had the Cadillac towed to the Cadillac dealer who did an analysis of the “work” done compared to the invoice from Moon Valley. It was determined that Dawn DiMarco did unnecessary repairs, and the repairs she did complete were done in an unprofessional manner. She The Cadillac Dealer asked us to get the “old parts” from Moon Valley so they could determine if they were faulty and needed to be replaced.
We contacted Dawn DiMarco who confirmed that she had the parts, but would NOT release them to us, as they “belonged to her”.
Folks, MOON VALLEY AUTO is a House of Horrors run by the worst kind of thieves and scammers.
Moon Valley Motor Care Reviews
Dawn DiMarco is the “Manager” of Moon Valley Auto. She is She is also an aggressive salesperson who lures folks into her ghetto shop with FALSE advertising and promises. Dawn was running a “Special” for a simple oil change. So, We went in for a straightforward lube and oil change, which is the most common service done on most vehicles. We were quoted $60.00, agreed with the price and left the car there. While our car had been there 15 minutes, Dawn called and informed us that we needed much more work done, and that if we didn’t have her do the work the car’s engine would be ruined, so we did authorize her to put on a transmission cooler line.
When we went in to pick up the Cadillac, she handed us a bill for $1651.00. You can imagine the shock we had, as we only wanted a simple lube, oil and filter. When we asked Dawn why she did nearly $1,700.00 worth of repairs, she said that after she put on the authorized cooler line, she noticed the car needed a “tune-up” and a few other things, so, she did them as a "service" to us. We told her the additional work NOT authorized. She said that if we didnt pay her the money, she would impound our car and charge us storage fees. So, reluctantly, we paid the ransom and took our car.
After she basically extorted the money from us with a pack of lies and deception, clearly, we knew Dawn DiMarco was a pathological liar and scammer. As a consequence, we had the Cadillac towed to the Cadillac dealer who did an analysis of the “work” done compared to the invoice from Moon Valley. It was determined that Dawn DiMarco did unnecessary repairs, and the repairs she did complete were done in an unprofessional manner. She The Cadillac Dealer asked us to get the “old parts” from Moon Valley so they could determine if they were faulty and needed to be replaced.
We contacted Dawn DiMarco who confirmed that she had the parts, but would NOT release them to us, as they “belonged to her”.
Folks, MOON VALLEY AUTO is a House of Horrors run by the worst kind of thieves and scammers.