I ordered a necklace with groupon voucher to purchase a necklace with monogramhub. They took my voucher and on invoice said it was credited99.00 and I would only be charged for shipping of 7.99. I got my card statement and monogramhub charged me twice for 107.99. They credited one back but I still am being charged for the full price of necklace! They will not contact me.. I have contacted Groupon so hopefully they can fix the problem.. the necklace is cheap.. my daughter got me one and it was left at airport so I wanted to replace it but not for 107.98... I agreed to pay 7.99 shipping ! I paid Groupon 5.00. They are a big rip off! If Groupon does not help me fix it they are a rip off too!
I purchased a groupon for a compass necklace. I have been trying to orer the necklace for over a month; no return call from customer service and a non working internet. After reading all the horrible complaints I suppose I am lucky the website has never worked. I will be contacting Groupon now for refund
On November 25th, I ordered a monogram bracelet and necklace in two separate orders through MonogramHub after having them recommended by Living Social. I purchased the vouchers and went to the website to place the orders. I received confirmation emails for both orders but nothing since then. I have checked the status of my orders daily and they both say "order delayed". I have tried emailing, Facebooking and calling this company but I have yet to get in contact with a live person.
I am beyond frustrated with this process and after reading many reviews from people who had similar situations with no resolutions, I feel that I have been scammed! These are gifts and I'm disappointed that things fell through this way. I either want my money back or I want my items...quality items that I paid for! I am willing to take this as far as I need to to get a resolution! Order numbers: 311573 and 311648
Monogram Hub, Inc. Reviews
I ordered a necklace with groupon voucher to purchase a necklace with monogramhub. They took my voucher and on invoice said it was credited99.00 and I would only be charged for shipping of 7.99. I got my card statement and monogramhub charged me twice for 107.99. They credited one back but I still am being charged for the full price of necklace! They will not contact me.. I have contacted Groupon so hopefully they can fix the problem.. the necklace is cheap.. my daughter got me one and it was left at airport so I wanted to replace it but not for 107.98... I agreed to pay 7.99 shipping ! I paid Groupon 5.00. They are a big rip off! If Groupon does not help me fix it they are a rip off too!
I purchased a groupon for a compass necklace. I have been trying to orer the necklace for over a month; no return call from customer service and a non working internet. After reading all the horrible complaints I suppose I am lucky the website has never worked. I will be contacting Groupon now for refund
On November 25th, I ordered a monogram bracelet and necklace in two separate orders through MonogramHub after having them recommended by Living Social. I purchased the vouchers and went to the website to place the orders. I received confirmation emails for both orders but nothing since then. I have checked the status of my orders daily and they both say "order delayed". I have tried emailing, Facebooking and calling this company but I have yet to get in contact with a live person.
I am beyond frustrated with this process and after reading many reviews from people who had similar situations with no resolutions, I feel that I have been scammed! These are gifts and I'm disappointed that things fell through this way. I either want my money back or I want my items...quality items that I paid for! I am willing to take this as far as I need to to get a resolution! Order numbers: 311573 and 311648