Momlucky.com used shopify as their platform like ebay and amazon) my husband saw this company advertising on facebook, and that is where i noticed the shopify logo.
We paid $269.00 usd for a unique design four wheeled off-road vehicle and trailer, which we never received. We then received an email stating that the products we had ordered had been shipped, stating: please check the logistics progress here, and a tracking url was included. Further down the email, three more tracking url were included. After about five visits to our royal mail post office depot, and contacting royal mail customer care today, it now appears there are many scams going on, whereby i was informed these companies send goods, small enough to go through a letterbox, state that goods delivered, no signature and hey ho, post office happy and say you have received the goods. In our case, no.
The post office depot said to me today, did you receive any parcels through december at all. Well, i suddenly remembered a small grey plastic package with a pathetic yellow ladies top in it.And saying to my husband, what the devil is this, he said he hadn't ordered it and i knew that i hadn't either.
We had contacted shopify via an online chat, which did not help us as a customer at all, because they state they are really only there for the businesses who use shopify as a platform to sell through and cannot help the customer purchasing goods.
So, we contacted our bank as shopify had suggested to get a charge back for the money. This was dealt with through the banks dispute department.
On the label on the grey plastic packaging, to my surprise there was the same tracking number as quoted in the emails for the unique design off the road four wheel bike and trailer, but, typed on the label as the contents, it stated bluetooth headset, value $5.00. At the time of this parcel being found through the letterbos, i had not read the description typed on the label, i was just so shocked to see the content of a yellow cotton cheap top and wondering where it had come from, being a busy time of the year, i through it to one side and thought no more of it.Until the matter was raised with customer care royal mail earlier today.
Momoluckys Reviews
Momlucky.com used shopify as their platform like ebay and amazon) my husband saw this company advertising on facebook, and that is where i noticed the shopify logo.
We paid $269.00 usd for a unique design four wheeled off-road vehicle and trailer, which we never received. We then received an email stating that the products we had ordered had been shipped, stating: please check the logistics progress here, and a tracking url was included. Further down the email, three more tracking url were included. After about five visits to our royal mail post office depot, and contacting royal mail customer care today, it now appears there are many scams going on, whereby i was informed these companies send goods, small enough to go through a letterbox, state that goods delivered, no signature and hey ho, post office happy and say you have received the goods. In our case, no.
The post office depot said to me today, did you receive any parcels through december at all. Well, i suddenly remembered a small grey plastic package with a pathetic yellow ladies top in it.And saying to my husband, what the devil is this, he said he hadn't ordered it and i knew that i hadn't either.
We had contacted shopify via an online chat, which did not help us as a customer at all, because they state they are really only there for the businesses who use shopify as a platform to sell through and cannot help the customer purchasing goods.
So, we contacted our bank as shopify had suggested to get a charge back for the money. This was dealt with through the banks dispute department.
On the label on the grey plastic packaging, to my surprise there was the same tracking number as quoted in the emails for the unique design off the road four wheel bike and trailer, but, typed on the label as the contents, it stated bluetooth headset, value $5.00. At the time of this parcel being found through the letterbos, i had not read the description typed on the label, i was just so shocked to see the content of a yellow cotton cheap top and wondering where it had come from, being a busy time of the year, i through it to one side and thought no more of it.Until the matter was raised with customer care royal mail earlier today.
What do you think about this scam??
J clark.