I had been working in the Momentum Solar also know as Pro Custom Solar accounting department for more than a year and the things I have witnessed will make you sick to your stomach. It’s a real American Greed / Dateline story that you'll see on television in the future. This could be the biggest scam in the history of solar renewable energy and after the dust settles you will see the Sunnova and SunRun investors and the homeowner customers holding the bag. The residential and commercial solar systems that Momentum installs will fail in 5-8 years and the lease financing product that Momentum pushes to homeowners is intended to make the investors and Momentum partners filthy rich -- all at the expense of the homeowners.
If you have a solar lease through Momentum you should know that you are paying interest on top of your electricity bill and your electric bill will be higher than your utility in a few years once the payment escalator kicks in. The whole thing is a scam and the installations are done with the worst workmanship in the industry. I’ve seen everything from covering up exhaust pipes with panels on the customers roof to doing jobs without permits. Try selling your house with one of these solar leases – NIGHTMARE!!!.
The mastermind behind this solar scam is Sung Lee. Sung Lee is a graduate of West Point and Harvard University. Sung worked for Morgan Stanley Mergers and Acquisitions before he became a partner at Momentum Solar. Arthur Souritzidis is the CEO of Momentum Solar, from what I understand he hired Sung Lee after he realized that he had no idea how to run a company and the Sunnova claw-back situation was completely out of control.
Sung was the Morgan Stanley person who brought SunRun to a public offering before coming on board with Momentum. After Momentum got into red with Sunnova to the tune of $40 million dollars, Sung was instrumental at convincing SunRun to finance and fund the lease projects going forward. Momentum has a 55%+ cancellation rate, since more than half of the clients cancel after they sign, this creates a massive negative for the company and puts them in a continuous negative claw-back state.
Sung keeps 2 sets of books at the company, one is the real set for him and the partners and the other is the one for its investors. Sungs’ number one priority is hiding, lying and disguising the entries to investors about the number of cancellations. Sung has many creative ways to funnel cash out of the business including their new Smart Home entity. You would think that an Ivy League executive would want to do well for his customers especially in the renewable business. Not this guy. He is super shrewd and does not care about anything other than making his money – AT ANY EXPENSE, EVEN YOURS.
Take Action Now.
IF you have solar from Momentum solar and it’s been installed already, then you should call Momentum and the finance company (Sunnova or SunRun) you are with and tell them that you want the escalator payment removed from your account immediately and insist that you get a fixed rate under .12 cents per kilowatt. If you do not get relief then you should file a complaint with Consumer Affairs. If you signed with Momentum and you have not been installed yet, then cancel them right now. Do not believe anything they say.
Do what you can to put these guys out of business immediately. Sung Lee has absolutely no integrity and he took his Ivy League education and Morgan Stanley experience to rip off New Jersey, New York, Florida, California and Texas families with fake solar.
I found out about Momentum Solar through a Facebook advertisement. Just to learn more, I clicked the ad and provided my information. I was contacted by a representative who asked me if I could spare one hour of our time to speak with someone. I told them I would be able to talk with them in a few days. The online rep asked if my wife would be around, and I said they would not. They insisted my wife be part of the discussion -- at this point I knew I'd need to be careful and fully expected everything that followed.
My wife and I met with the representative. They took the time to ask us what we knew about solar, and gave us some background on the company. The sales rep sent some information on our house to their analysis and technical team which resides in another state. While they were busy doing the analysis and cranking on the numbers, we continued to receive more and more information. At one point, we were giving the following fact: "The national average increase in electric costs per year is 4%". So let's remember this number.
The team sent back a sales proposal based on analysis of our property. It was explained to me that they have spent millions of dollars to subscribe to regularly scheduled satellite photos of potential installation sites, as well as the software which looks at the imagery and calculates how much power can be produced based on the latitude, longitude, average weather, elevation, tree and brush coverage, height of the building, pitch of the roof, and other complicated factors. Very impressive and all quite true. The proposal listed the total system cost, expected power generation per year, cost for payments on a 20 year loan, date of return on investment (ROI), and showed how with the average increase of 4% per year, it would be a no-brainer to get solar. I was excited.
By this point, he was talking to us a bit longer than the one hour promised. We had a commitment, and I explained we'd need to wrap things up. At that point, he thought the appropriate response would be to belittle us — he said, "if whatever you have to do is more important than saving money and being your own power producer then we can wrap things up." So yeah that was pretty aggravating. I explained I would perform my own analysis, learn a bit more about solar, and give him a call back. He insisted that anything I needed to know about solar, he could tell me, and it wouldn't be worth it to spend the time doing the research on my own.
The financial feasibility depends on three important factors: (1) The cost of electricity and a year-over-year increase of 4% (2) Panels that aren’t too expensive. For example, you might get a panel that’s “very good” and costs a normal amount, then there’s another panel that’s marginally better than “very good” but costs much more. So I did my research and asked for different panels. (3) The loan is packaged in a way that doesn’t cause you to pay a lot in interest on top of the panels.
The proposal was inaccurate. As a resident of Tampa, our power is supplied by TECO. Over the last decade, they have not had a significant rise in electric costs. As a matter of fact, power costs often go down, despite claims by the sales rep that “Duke Energy” is raising all of their costs. Here’s the thing — if they use multi-million dollar software to model costs, why can’t they model the rising costs of electricity for the area of their potential customers? I don't care what Duke Energy is doing or the rest of the nation -- I care what my power provider is doing with electric costs. They questioned my numbers until I told them they were from the Department of Energy and TECOs own historical day. Asked why they don’t provide an apples-to-apples analysis, the sales rep stated they don’t have the time, manpower, or relationships with power companies to accomplish that. Seems like the likely answer is if they told customers what it really costs to have solar, they wouldn’t have so many customers.
Long story short on how we made the numbers work — I did a lot of number crunching. We purchased panels that were priced appropriately and did a 10-year lower interest loan instead of a 20-year high interest loan. Even with relatively stable electric costs, it works out to our benefit.
The installation took six hours and happened within three weeks. The installers were unprofessional. One of the installers urinated in my backyard. The other promised to send pictures of the installation so I could submit it to my insurance company. Never happened. Another got dirt all over my ceiling access to the attic — we had to repaint it. As you can imagine, once the sales rep secures the sale, they basically become unreachable. What used to be a 30 minute response time to emails becomes three days.
The panels do a great job of supplementing our power and I’m glad we have them. They cover about 90-95% of our annual power consumption and there’s a great website that provides lots of information. My recommendation would be to get solar, price it out, run the numbers, and stay away from Momentum because they do not care if you get your return on invstement, they just want to sell you $25,000 in panels.
I highly do NOT recommend this company [MOMENTUM SOLAR (PRO CUSTOM SOLAR LLC)].
MOMENTUM SOLAR (PRO CUSTOM SOLAR LLC). called me on a mass solicitation call; I typically don’t like any sales calls, but I did want solar panels installed on my house so I decided to stay connected on the call. Since they were the ones reaching out to me I thought this would be a _convenient_ situation for me as I did not have to go out and research a company nearby,
They offered me to meet at 8am for a 30 minute appointment. I told them specifically that I had to be at work at 9am, but since the appointment was only 30 minutes, it would be fine on the timing with my 30 minute drive to work. I did ask the speaker about the timing and they had no worries about it.
The next day while I was waiting for this person to show up, it was getting later and later. At 8:05am, I was thinking, “they must be stuck in traffic.” More minutes past by. I thought, “this is going to be really tight on timing to squeeze a 30 minute appointment in.” At 8:15am, I called the company and it took a few minutes to get connected to someone. I finally did; he did not know the status of the person I was supposed to meet with and said he could research it. I told him,” nevermind, don’t bother showing up. I can’t waste more time waiting around for you guys to figure this out. I am leaving for work and you can call me back later.”
At 8:28am, a woman called me saying that her representative was at my house, but it looked like no one was home. I told her that was right, I spoke to the other guy on the phone and told them not to bother showing up. I was very worried on two points:
1 – Obviously the first guy I called did not talk to this manager.
2 – They just showed up 28 minutes late to a 30 minute appointment.
The woman asked to reschedule. I told her I did not feel like I should because my trust in the company had already been broken. She insisted I re-schedule and offered a $100 inconvenience check. I really knew I could not trust them, but I was curious to know this price to have something to compare to the next quote I would get, so for that reason I very hesitantly accepted. I even was silent on the phone for a minute. The appointment was scheduled for the next day.
I already did not trust them, and a quick Google search showed they were under litigation for racial claims. In general, a business under a lawsuit is not a good business to work with as they may have ethical concerns or may have funding issues.
The next guy was late. I already decided that I would not do business with them, and if he did not show up it was no skin off my back. This guy did have a representative call me to tell me he was running late, so at least I was not sitting around and waiting for him, I got to eat my breakfast in the time he was late.
The 2nd guy did give a decent proposal and what seemed like a really good price. I could not trust the company. I did tell him, I might gain some confidence in the word of the company if they followed through with the inconvenience check. I thought I would get it on the spot, but apparently it had to be mailed.
I could not shake the feeling of unease, so I signed a contract with a different company.
Some days later I got the inconvenience check in the mail. I deposited the check. A few more days later, and the bank told me the check had bounced and they were charging me a fee.
I am now furious.
The inconvenience check from Momentum for me bounced and the bank has charged me fees due to the bad check has become an inconvenience in itself. I really did not want to have the second appointment, but the woman on the phone insisted I gave Momentum a second shot to prove that the company was better than being 28 minutes late to a 30 minute appointment. If they were not going to honour the check, they could have just not wasted my time and not insisted on the second appointment. All my apprehensions about this company being untrustworthy have been verified. I have gone from just having a shaky untrustworthy feeling of Momentum, to a definite red flag warning to everyone I meet.
Now, I have lost money and my precious time.
DO NOT TRUST MOMENTUM SOLAR (PRO CUSTOM SOLAR LLC).
Rep came in and went thru his spiel. He then wanted me to sign paperwork which supposedly was the quote for solar panels/system and a new roof shingle replacement since I currently have cement tiles. I asked what am I signing when no written costs have been provided? He states that I must first sign so he can then give me a actual cost for both solar and the roof and to proceed to do a credit check. I indicated that this was going to be a cash job and the rep still demanded for my wife and I to sign basically a blank agreement without providing any written price or what was going to be done or used. What kind of company makes you sign something without providing a written full cost and a complete list of what is to be used ?
Momentum Solar really knows how to push solar down your throat. They sold my grandmother back in January, the solar installation was in June and the system still has not been activated yet. My grandmother is 87 years old and it is clear to us that she was taken advantage of. After I looked at the contract I nearly fell off my chair. The contract locks us in for 25 years with no recourse and she has to pay a premium for electric and then on top of that she has to pay a compounded interest at 3% every year compunded for the next 25 years. At this rate she will be paying more for solar that Public Service electric in 3 years. This is BS. They told her that PSEG increases at 4% per year - THIS IS A BS LIE TO. I tried to cancel service but they won't. I tried contacting the owners, Arthur Souritzidis, I tried 3 different times and no one at the company will let me speak to him. - He's a liar.
WHO THE HELL PAYS COMPOUNDING INTEREST ON THEiR ELECTRIC BILL?
COMPANY PREYS ON THE ELDERLY.
We are filing a formal complaint with the NJ Division of Consumer Affairs. This company preys on the elderly. Stay away and protect your family... BUYER BEWARE
I had been working in the Momentum Solar also know as Pro Custom Solar accounting department for more than a year and the things I have witnessed will make you sick to your stomach. It’s a real American Greed / Dateline story that you'll see on television in the future. This could be the biggest scam in the history of solar renewable energy and after the dust settles you will see the Sunnova and SunRun investors and the homeowner customers holding the bag. The residential and commercial solar systems that Momentum installs will fail in 5-8 years and the lease financing product that Momentum pushes to homeowners is intended to make the investors and Momentum partners filthy rich -- all at the expense of the homeowners.
If you have a solar lease through Momentum you should know that you are paying interest on top of your electricity bill and your electric bill will be higher than your utility in a few years once the payment escalator kicks in. The whole thing is a scam and the installations are done with the worst workmanship in the industry. I’ve seen everything from covering up exhaust pipes with panels on the customers roof to doing jobs without permits. Try selling your house with one of these solar leases – NIGHTMARE!!!.
The mastermind behind this solar scam is Sung Lee. Sung Lee is a graduate of West Point and Harvard University. Sung worked for Morgan Stanley Mergers and Acquisitions before he became a partner at Momentum Solar. Arthur Souritzidis is the CEO of Momentum Solar, from what I understand he hired Sung Lee after he realized that he had no idea how to run a company and the Sunnova claw-back situation was completely out of control.
Sung was the Morgan Stanley person who brought SunRun to a public offering before coming on board with Momentum. After Momentum got into red with Sunnova to the tune of $40 million dollars, Sung was instrumental at convincing SunRun to finance and fund the lease projects going forward. Momentum has a 55%+ cancellation rate, since more than half of the clients cancel after they sign, this creates a massive negative for the company and puts them in a continuous negative claw-back state.
Sung keeps 2 sets of books at the company, one is the real set for him and the partners and the other is the one for its investors. Sungs’ number one priority is hiding, lying and disguising the entries to investors about the number of cancellations. Sung has many creative ways to funnel cash out of the business including their new Smart Home entity. You would think that an Ivy League executive would want to do well for his customers especially in the renewable business. Not this guy. He is super shrewd and does not care about anything other than making his money – AT ANY EXPENSE, EVEN YOURS.
Take Action Now.
IF you have solar from Momentum solar and it’s been installed already, then you should call Momentum and the finance company (Sunnova or SunRun) you are with and tell them that you want the escalator payment removed from your account immediately and insist that you get a fixed rate under .12 cents per kilowatt. If you do not get relief then you should file a complaint with Consumer Affairs. If you signed with Momentum and you have not been installed yet, then cancel them right now. Do not believe anything they say.
Do what you can to put these guys out of business immediately. Sung Lee has absolutely no integrity and he took his Ivy League education and Morgan Stanley experience to rip off New Jersey, New York, Florida, California and Texas families with fake solar.
On July 24, 2023, accepted a position as an Agent/ Appointment Setter with Momentum Solar. Holly Jones the hiring manager contacted me and offered me the position. John Capra, Holly's boss, Tana Anderson the Recruiting Coordinator, and Jeffrey Kopco VP of Legal Affairs are all snakes. I was hired to work 20 hours a week and get paid $15 an hour plus commission plus $50 per close Appointment. I was due to get paid Friday, August 4th only to find out after I contacted Tana that my Invoice wasn't even submitted. Tana claimed that my invoice was submitted incorrectly and I needed to correct it. I then informed her why didn't she let me know on Wednesday instead of waiting until the day that I needed to get paid to let me know that. She made me correct the invoice four times before she accepted it right then and there my red flag went up. I waited around all day on Friday trying to see if I was getting paid I called John and Holly I emailed Tann, Holly, and John only to be ignored. I also called vice president Jeffrey and left a message and still ignored. Holly finally sent me a little stupid email Friday evening apologizing I told her it was unacceptable I had a family and I need to be paid immediately. Shortly after John sent me an email stating that he would make sure I'd be paid promptly and he no longer need my services I told him I'm happy I no longer wanted to work for a company that wasn't reliable and didn't pay on time. I work 24 hours and I submitted 39 leads and I have yet to be paid. I have called Holly several times and John emailed them only to be ignored. I gave John until 5 o'clock on Tuesday to pay me otherwise I was gonna expose them and now since they want to play dirty it's time for me to expose every one of these snakes. Do not work for this company because they're not gonna pay you they're gonna ignore you when you call and email them they'll not go respond back. John, Jeffrey, Holly, and Tana hide behind their emails and phones they're nothing but COWARDS. Im going to contact FTC, Online Scams with the FBI, My General Local Attorney, and FLSA, I'm also going to expose them all over Social Media. I personally going to contact every lead to inform them NOBODY shouldn't have to go through this. Im just beginning they messing with the wrong one. All of them SNAKES in the Grass. Do not work for this company Please RUN. All Thieves.
We signed a contract on 4/20/22 and we never seen in the contract that we were required to obtain a million dollar liablity insurance coverage because of the size of the system. I have asked two seperate people to send us the contract and point out where it states this, still haven't received it.
This morning (7/13/22), I emailed them both again, two hours later, still nothing. I feel they are trying to bully us in to going with them. I have spoken to two other solar companines and was told by both we did NOT need the amount of panels they said we needed, so again, another red flag. Now I'm reading all these horror stories on here and now I'm glad we decided to not go with them.
Problem is, they sent us a letter yesterday on 7/12/22 stating we would be sued if we DON'T go with them.
I hope this letter helps others to not go with this company. Now we have to get an attorney.
I entered into a contract with Momentum Solar to apply solar power to my house on April 21, 2021 with salesman Mr. Rodney Cooper of Momentum Solar. The system is not completed to this date March 29, 2022 no wires have been run from the system.
The system is not wired to my house and the solar system has neverbeen activated. The company Momentum Solar is trying to raisethe price of the system beyond the agreed a pond price set by me and the original salesman Mr. Rodney Cooper.
This company is doing bad business and ripping off it's customers by raising the price of the system in the middle installation. Mangers try to reword the contract to raise the price of the system and what you get with the system.
Momentum Solar Reviews
I had been working in the Momentum Solar also know as Pro Custom Solar accounting department for more than a year and the things I have witnessed will make you sick to your stomach. It’s a real American Greed / Dateline story that you'll see on television in the future. This could be the biggest scam in the history of solar renewable energy and after the dust settles you will see the Sunnova and SunRun investors and the homeowner customers holding the bag. The residential and commercial solar systems that Momentum installs will fail in 5-8 years and the lease financing product that Momentum pushes to homeowners is intended to make the investors and Momentum partners filthy rich -- all at the expense of the homeowners.
If you have a solar lease through Momentum you should know that you are paying interest on top of your electricity bill and your electric bill will be higher than your utility in a few years once the payment escalator kicks in. The whole thing is a scam and the installations are done with the worst workmanship in the industry. I’ve seen everything from covering up exhaust pipes with panels on the customers roof to doing jobs without permits. Try selling your house with one of these solar leases – NIGHTMARE!!!.
The mastermind behind this solar scam is Sung Lee. Sung Lee is a graduate of West Point and Harvard University. Sung worked for Morgan Stanley Mergers and Acquisitions before he became a partner at Momentum Solar. Arthur Souritzidis is the CEO of Momentum Solar, from what I understand he hired Sung Lee after he realized that he had no idea how to run a company and the Sunnova claw-back situation was completely out of control.
Sung was the Morgan Stanley person who brought SunRun to a public offering before coming on board with Momentum. After Momentum got into red with Sunnova to the tune of $40 million dollars, Sung was instrumental at convincing SunRun to finance and fund the lease projects going forward. Momentum has a 55%+ cancellation rate, since more than half of the clients cancel after they sign, this creates a massive negative for the company and puts them in a continuous negative claw-back state.
Sung keeps 2 sets of books at the company, one is the real set for him and the partners and the other is the one for its investors. Sungs’ number one priority is hiding, lying and disguising the entries to investors about the number of cancellations. Sung has many creative ways to funnel cash out of the business including their new Smart Home entity. You would think that an Ivy League executive would want to do well for his customers especially in the renewable business. Not this guy. He is super shrewd and does not care about anything other than making his money – AT ANY EXPENSE, EVEN YOURS.
Take Action Now.
IF you have solar from Momentum solar and it’s been installed already, then you should call Momentum and the finance company (Sunnova or SunRun) you are with and tell them that you want the escalator payment removed from your account immediately and insist that you get a fixed rate under .12 cents per kilowatt. If you do not get relief then you should file a complaint with Consumer Affairs. If you signed with Momentum and you have not been installed yet, then cancel them right now. Do not believe anything they say.
Do what you can to put these guys out of business immediately. Sung Lee has absolutely no integrity and he took his Ivy League education and Morgan Stanley experience to rip off New Jersey, New York, Florida, California and Texas families with fake solar.
I found out about Momentum Solar through a Facebook advertisement. Just to learn more, I clicked the ad and provided my information. I was contacted by a representative who asked me if I could spare one hour of our time to speak with someone. I told them I would be able to talk with them in a few days. The online rep asked if my wife would be around, and I said they would not. They insisted my wife be part of the discussion -- at this point I knew I'd need to be careful and fully expected everything that followed.
My wife and I met with the representative. They took the time to ask us what we knew about solar, and gave us some background on the company. The sales rep sent some information on our house to their analysis and technical team which resides in another state. While they were busy doing the analysis and cranking on the numbers, we continued to receive more and more information. At one point, we were giving the following fact: "The national average increase in electric costs per year is 4%". So let's remember this number.
The team sent back a sales proposal based on analysis of our property. It was explained to me that they have spent millions of dollars to subscribe to regularly scheduled satellite photos of potential installation sites, as well as the software which looks at the imagery and calculates how much power can be produced based on the latitude, longitude, average weather, elevation, tree and brush coverage, height of the building, pitch of the roof, and other complicated factors. Very impressive and all quite true. The proposal listed the total system cost, expected power generation per year, cost for payments on a 20 year loan, date of return on investment (ROI), and showed how with the average increase of 4% per year, it would be a no-brainer to get solar. I was excited.
By this point, he was talking to us a bit longer than the one hour promised. We had a commitment, and I explained we'd need to wrap things up. At that point, he thought the appropriate response would be to belittle us — he said, "if whatever you have to do is more important than saving money and being your own power producer then we can wrap things up." So yeah that was pretty aggravating. I explained I would perform my own analysis, learn a bit more about solar, and give him a call back. He insisted that anything I needed to know about solar, he could tell me, and it wouldn't be worth it to spend the time doing the research on my own.
The financial feasibility depends on three important factors: (1) The cost of electricity and a year-over-year increase of 4% (2) Panels that aren’t too expensive. For example, you might get a panel that’s “very good” and costs a normal amount, then there’s another panel that’s marginally better than “very good” but costs much more. So I did my research and asked for different panels. (3) The loan is packaged in a way that doesn’t cause you to pay a lot in interest on top of the panels.
The proposal was inaccurate. As a resident of Tampa, our power is supplied by TECO. Over the last decade, they have not had a significant rise in electric costs. As a matter of fact, power costs often go down, despite claims by the sales rep that “Duke Energy” is raising all of their costs. Here’s the thing — if they use multi-million dollar software to model costs, why can’t they model the rising costs of electricity for the area of their potential customers? I don't care what Duke Energy is doing or the rest of the nation -- I care what my power provider is doing with electric costs. They questioned my numbers until I told them they were from the Department of Energy and TECOs own historical day. Asked why they don’t provide an apples-to-apples analysis, the sales rep stated they don’t have the time, manpower, or relationships with power companies to accomplish that. Seems like the likely answer is if they told customers what it really costs to have solar, they wouldn’t have so many customers.
Long story short on how we made the numbers work — I did a lot of number crunching. We purchased panels that were priced appropriately and did a 10-year lower interest loan instead of a 20-year high interest loan. Even with relatively stable electric costs, it works out to our benefit.
The installation took six hours and happened within three weeks. The installers were unprofessional. One of the installers urinated in my backyard. The other promised to send pictures of the installation so I could submit it to my insurance company. Never happened. Another got dirt all over my ceiling access to the attic — we had to repaint it. As you can imagine, once the sales rep secures the sale, they basically become unreachable. What used to be a 30 minute response time to emails becomes three days.
The panels do a great job of supplementing our power and I’m glad we have them. They cover about 90-95% of our annual power consumption and there’s a great website that provides lots of information. My recommendation would be to get solar, price it out, run the numbers, and stay away from Momentum because they do not care if you get your return on invstement, they just want to sell you $25,000 in panels.
Reg Flag! Reg Flag! Red Flag!
Reg Flag! Reg Flag! Red Flag!
I would give negative Stars if possible.
I highly do NOT recommend this company [MOMENTUM SOLAR (PRO CUSTOM SOLAR LLC)].
MOMENTUM SOLAR (PRO CUSTOM SOLAR LLC). called me on a mass solicitation call; I typically don’t like any sales calls, but I did want solar panels installed on my house so I decided to stay connected on the call. Since they were the ones reaching out to me I thought this would be a _convenient_ situation for me as I did not have to go out and research a company nearby,
They offered me to meet at 8am for a 30 minute appointment. I told them specifically that I had to be at work at 9am, but since the appointment was only 30 minutes, it would be fine on the timing with my 30 minute drive to work. I did ask the speaker about the timing and they had no worries about it.
The next day while I was waiting for this person to show up, it was getting later and later. At 8:05am, I was thinking, “they must be stuck in traffic.” More minutes past by. I thought, “this is going to be really tight on timing to squeeze a 30 minute appointment in.” At 8:15am, I called the company and it took a few minutes to get connected to someone. I finally did; he did not know the status of the person I was supposed to meet with and said he could research it. I told him,” nevermind, don’t bother showing up. I can’t waste more time waiting around for you guys to figure this out. I am leaving for work and you can call me back later.”
At 8:28am, a woman called me saying that her representative was at my house, but it looked like no one was home. I told her that was right, I spoke to the other guy on the phone and told them not to bother showing up. I was very worried on two points:
1 – Obviously the first guy I called did not talk to this manager.
2 – They just showed up 28 minutes late to a 30 minute appointment.
The woman asked to reschedule. I told her I did not feel like I should because my trust in the company had already been broken. She insisted I re-schedule and offered a $100 inconvenience check. I really knew I could not trust them, but I was curious to know this price to have something to compare to the next quote I would get, so for that reason I very hesitantly accepted. I even was silent on the phone for a minute. The appointment was scheduled for the next day.
I already did not trust them, and a quick Google search showed they were under litigation for racial claims. In general, a business under a lawsuit is not a good business to work with as they may have ethical concerns or may have funding issues.
The next guy was late. I already decided that I would not do business with them, and if he did not show up it was no skin off my back. This guy did have a representative call me to tell me he was running late, so at least I was not sitting around and waiting for him, I got to eat my breakfast in the time he was late.
The 2nd guy did give a decent proposal and what seemed like a really good price. I could not trust the company. I did tell him, I might gain some confidence in the word of the company if they followed through with the inconvenience check. I thought I would get it on the spot, but apparently it had to be mailed.
I could not shake the feeling of unease, so I signed a contract with a different company.
Some days later I got the inconvenience check in the mail. I deposited the check. A few more days later, and the bank told me the check had bounced and they were charging me a fee.
I am now furious.
The inconvenience check from Momentum for me bounced and the bank has charged me fees due to the bad check has become an inconvenience in itself. I really did not want to have the second appointment, but the woman on the phone insisted I gave Momentum a second shot to prove that the company was better than being 28 minutes late to a 30 minute appointment. If they were not going to honour the check, they could have just not wasted my time and not insisted on the second appointment. All my apprehensions about this company being untrustworthy have been verified. I have gone from just having a shaky untrustworthy feeling of Momentum, to a definite red flag warning to everyone I meet.
Now, I have lost money and my precious time.
DO NOT TRUST MOMENTUM SOLAR (PRO CUSTOM SOLAR LLC).
Solar panel quote
Rep came in and went thru his spiel. He then wanted me to sign paperwork which supposedly was the quote for solar panels/system and a new roof shingle replacement since I currently have cement tiles. I asked what am I signing when no written costs have been provided? He states that I must first sign so he can then give me a actual cost for both solar and the roof and to proceed to do a credit check. I indicated that this was going to be a cash job and the rep still demanded for my wife and I to sign basically a blank agreement without providing any written price or what was going to be done or used. What kind of company makes you sign something without providing a written full cost and a complete list of what is to be used ?
Momentum Solar really knows how to push solar down your throat. They sold my grandmother back in January, the solar installation was in June and the system still has not been activated yet. My grandmother is 87 years old and it is clear to us that she was taken advantage of. After I looked at the contract I nearly fell off my chair. The contract locks us in for 25 years with no recourse and she has to pay a premium for electric and then on top of that she has to pay a compounded interest at 3% every year compunded for the next 25 years. At this rate she will be paying more for solar that Public Service electric in 3 years. This is BS. They told her that PSEG increases at 4% per year - THIS IS A BS LIE TO. I tried to cancel service but they won't. I tried contacting the owners, Arthur Souritzidis, I tried 3 different times and no one at the company will let me speak to him. - He's a liar.
WHO THE HELL PAYS COMPOUNDING INTEREST ON THEiR ELECTRIC BILL?
COMPANY PREYS ON THE ELDERLY.
We are filing a formal complaint with the NJ Division of Consumer Affairs. This company preys on the elderly. Stay away and protect your family... BUYER BEWARE
I had been working in the Momentum Solar also know as Pro Custom Solar accounting department for more than a year and the things I have witnessed will make you sick to your stomach. It’s a real American Greed / Dateline story that you'll see on television in the future. This could be the biggest scam in the history of solar renewable energy and after the dust settles you will see the Sunnova and SunRun investors and the homeowner customers holding the bag. The residential and commercial solar systems that Momentum installs will fail in 5-8 years and the lease financing product that Momentum pushes to homeowners is intended to make the investors and Momentum partners filthy rich -- all at the expense of the homeowners.
If you have a solar lease through Momentum you should know that you are paying interest on top of your electricity bill and your electric bill will be higher than your utility in a few years once the payment escalator kicks in. The whole thing is a scam and the installations are done with the worst workmanship in the industry. I’ve seen everything from covering up exhaust pipes with panels on the customers roof to doing jobs without permits. Try selling your house with one of these solar leases – NIGHTMARE!!!.
The mastermind behind this solar scam is Sung Lee. Sung Lee is a graduate of West Point and Harvard University. Sung worked for Morgan Stanley Mergers and Acquisitions before he became a partner at Momentum Solar. Arthur Souritzidis is the CEO of Momentum Solar, from what I understand he hired Sung Lee after he realized that he had no idea how to run a company and the Sunnova claw-back situation was completely out of control.
Sung was the Morgan Stanley person who brought SunRun to a public offering before coming on board with Momentum. After Momentum got into red with Sunnova to the tune of $40 million dollars, Sung was instrumental at convincing SunRun to finance and fund the lease projects going forward. Momentum has a 55%+ cancellation rate, since more than half of the clients cancel after they sign, this creates a massive negative for the company and puts them in a continuous negative claw-back state.
Sung keeps 2 sets of books at the company, one is the real set for him and the partners and the other is the one for its investors. Sungs’ number one priority is hiding, lying and disguising the entries to investors about the number of cancellations. Sung has many creative ways to funnel cash out of the business including their new Smart Home entity. You would think that an Ivy League executive would want to do well for his customers especially in the renewable business. Not this guy. He is super shrewd and does not care about anything other than making his money – AT ANY EXPENSE, EVEN YOURS.
Take Action Now.
IF you have solar from Momentum solar and it’s been installed already, then you should call Momentum and the finance company (Sunnova or SunRun) you are with and tell them that you want the escalator payment removed from your account immediately and insist that you get a fixed rate under .12 cents per kilowatt. If you do not get relief then you should file a complaint with Consumer Affairs. If you signed with Momentum and you have not been installed yet, then cancel them right now. Do not believe anything they say.
Do what you can to put these guys out of business immediately. Sung Lee has absolutely no integrity and he took his Ivy League education and Morgan Stanley experience to rip off New Jersey, New York, Florida, California and Texas families with fake solar.
On July 24, 2023, accepted a position as an Agent/ Appointment Setter with Momentum Solar. Holly Jones the hiring manager contacted me and offered me the position. John Capra, Holly's boss, Tana Anderson the Recruiting Coordinator, and Jeffrey Kopco VP of Legal Affairs are all snakes. I was hired to work 20 hours a week and get paid $15 an hour plus commission plus $50 per close Appointment. I was due to get paid Friday, August 4th only to find out after I contacted Tana that my Invoice wasn't even submitted. Tana claimed that my invoice was submitted incorrectly and I needed to correct it. I then informed her why didn't she let me know on Wednesday instead of waiting until the day that I needed to get paid to let me know that. She made me correct the invoice four times before she accepted it right then and there my red flag went up. I waited around all day on Friday trying to see if I was getting paid I called John and Holly I emailed Tann, Holly, and John only to be ignored. I also called vice president Jeffrey and left a message and still ignored. Holly finally sent me a little stupid email Friday evening apologizing I told her it was unacceptable I had a family and I need to be paid immediately. Shortly after John sent me an email stating that he would make sure I'd be paid promptly and he no longer need my services I told him I'm happy I no longer wanted to work for a company that wasn't reliable and didn't pay on time. I work 24 hours and I submitted 39 leads and I have yet to be paid. I have called Holly several times and John emailed them only to be ignored. I gave John until 5 o'clock on Tuesday to pay me otherwise I was gonna expose them and now since they want to play dirty it's time for me to expose every one of these snakes. Do not work for this company because they're not gonna pay you they're gonna ignore you when you call and email them they'll not go respond back. John, Jeffrey, Holly, and Tana hide behind their emails and phones they're nothing but COWARDS. Im going to contact FTC, Online Scams with the FBI, My General Local Attorney, and FLSA, I'm also going to expose them all over Social Media. I personally going to contact every lead to inform them NOBODY shouldn't have to go through this. Im just beginning they messing with the wrong one. All of them SNAKES in the Grass. Do not work for this company Please RUN. All Thieves.
We signed a contract on 4/20/22 and we never seen in the contract that we were required to obtain a million dollar liablity insurance coverage because of the size of the system. I have asked two seperate people to send us the contract and point out where it states this, still haven't received it.
This morning (7/13/22), I emailed them both again, two hours later, still nothing. I feel they are trying to bully us in to going with them. I have spoken to two other solar companines and was told by both we did NOT need the amount of panels they said we needed, so again, another red flag. Now I'm reading all these horror stories on here and now I'm glad we decided to not go with them.
Problem is, they sent us a letter yesterday on 7/12/22 stating we would be sued if we DON'T go with them.
I hope this letter helps others to not go with this company. Now we have to get an attorney.
I entered into a contract with Momentum Solar to apply solar power to my house on April 21, 2021 with salesman Mr. Rodney Cooper of Momentum Solar. The system is not completed to this date March 29, 2022 no wires have been run from the system.
The system is not wired to my house and the solar system has neverbeen activated. The company Momentum Solar is trying to raisethe price of the system beyond the agreed a pond price set by me and the original salesman Mr. Rodney Cooper.
This company is doing bad business and ripping off it's customers by raising the price of the system in the middle installation. Mangers try to reword the contract to raise the price of the system and what you get with the system.