I leased a car from moahwk auto center and it was running great until about a year later, both my Cadillac converters went out in the car, i only had about $2000 left to pay on the car note and they weren't willing to work with me ..it cost more to repair the car, then my remaining loan balance..after i told the company i could not afford the maintenance for the Cadillac converters and had the dealership come to my residence to tow the car, they fixed the car and put the maintenance fees on my loan, and now there saying that owe them for the repairs .and that's just unbelievable. I had no problem paying off the rest of my loan but i am not paying off those repair fees! Schenectady New York
I went to Mohawk Auto in 2013 for a new vehicle wiht a small downpayment for it. I was 6 months pregnant with my son at the time and asked for a vasn or bigger vehicle. I received a Mazda MPV that 2-3 months later had ENgline lights and brake lights on. When i called to schedule an appointment for repairs, i was told they were busy that week, I needed to call back. This happened for a couple weeks. When i finally got the van looked at a month later, the auto repair dept said they had to speak to someone and they would call me back. They never called me back and about a week later the van wouldn't start at all so it sat in my driveway. When i went into labor, i had to no time obviously to run and pay them for that week so they continued to harass me while i was in labor even though i told two different people i was in labor. About a month later, I received a phone call at work asking me about said van(Mohawk auto), and I told them its broken down in my driveway so they said they will come and take it. They have terrible customer service skills and allowed me to drive around in a van in such terrible condition with children! They sued me for $8,000+ in April of 2015, discontinued action against afte ri sent numerous letters to them and then resued me in December of 2015 for $12,000+. I dont believe i should be held responsible for a vehicle that CLEARLY was a lemon and they just want to get money from me. I currently have two kids and cannot afford to pay them. I am hoping that by making this complaint they wont get to take advantage of anyone else, especially pregnant with kids, BECAUSE ITS COMPANIES LIKE THIS THAT SHOULD GET SHUTDOWN FOR TERRIBLE ETHICS!!!
I bought a car or put 300 down payment .i had to take the car back three times after i bought it and the last time they did something wrong and when i was driving it my breaks started to smoke ...i feel like they tryed to kill me and my family by putting in faulty breaks or by them not doing it properly which put me n my family in danger we could have been on the high way aand could have went off the road ..they yell at their customers and im sure the manager there hung up on me and threaten not to take my payment becuase i was being rude.my car wouldnt start the first day it snowed outside and they still wanted me to pay for the week even after the car didnt start ..places like this should be shut down or burnt down .hurtiing the community and the hard working people trying to get to work in there piece of crap cars ...this place needs to be under investagation seriously
Mohawk Auto Center Reviews
756 State St, Schenectady, NY 12307
I leased a car from moahwk auto center and it was running great until about a year later, both my Cadillac converters went out in the car, i only had about $2000 left to pay on the car note and they weren't willing to work with me ..it cost more to repair the car, then my remaining loan balance..after i told the company i could not afford the maintenance for the Cadillac converters and had the dealership come to my residence to tow the car, they fixed the car and put the maintenance fees on my loan, and now there saying that owe them for the repairs .and that's just unbelievable. I had no problem paying off the rest of my loan but i am not paying off those repair fees! Schenectady New York
I went to Mohawk Auto in 2013 for a new vehicle wiht a small downpayment for it. I was 6 months pregnant with my son at the time and asked for a vasn or bigger vehicle. I received a Mazda MPV that 2-3 months later had ENgline lights and brake lights on. When i called to schedule an appointment for repairs, i was told they were busy that week, I needed to call back. This happened for a couple weeks. When i finally got the van looked at a month later, the auto repair dept said they had to speak to someone and they would call me back. They never called me back and about a week later the van wouldn't start at all so it sat in my driveway. When i went into labor, i had to no time obviously to run and pay them for that week so they continued to harass me while i was in labor even though i told two different people i was in labor. About a month later, I received a phone call at work asking me about said van(Mohawk auto), and I told them its broken down in my driveway so they said they will come and take it. They have terrible customer service skills and allowed me to drive around in a van in such terrible condition with children! They sued me for $8,000+ in April of 2015, discontinued action against afte ri sent numerous letters to them and then resued me in December of 2015 for $12,000+. I dont believe i should be held responsible for a vehicle that CLEARLY was a lemon and they just want to get money from me. I currently have two kids and cannot afford to pay them. I am hoping that by making this complaint they wont get to take advantage of anyone else, especially pregnant with kids, BECAUSE ITS COMPANIES LIKE THIS THAT SHOULD GET SHUTDOWN FOR TERRIBLE ETHICS!!!
I bought a car or put 300 down payment .i had to take the car back three times after i bought it and the last time they did something wrong and when i was driving it my breaks started to smoke ...i feel like they tryed to kill me and my family by putting in faulty breaks or by them not doing it properly which put me n my family in danger we could have been on the high way aand could have went off the road ..they yell at their customers and im sure the manager there hung up on me and threaten not to take my payment becuase i was being rude.my car wouldnt start the first day it snowed outside and they still wanted me to pay for the week even after the car didnt start ..places like this should be shut down or burnt down .hurtiing the community and the hard working people trying to get to work in there piece of crap cars ...this place needs to be under investagation seriously