Modal Living LLC mistreats its clients as a manufacturer and designer of ADU architecture, and they have only consistently failed to deliver on their promises. Still, they have also demonstrated a complete disregard for the well-being of those who have placed their trust in Modal Living LLC.
It is unfortunate to hear about the experiences of so many clients who have been left with poorly constructed ADUs because receiving nothing at all would be 100% theft; despite paying significant sums of money to Modal Living, some of these funds come from retirement accounts, or a loan was taken out to do so. Worse, many of these clients have been subjected to a complete lack of communication and transparency. Examples include not answering the phone when potential customers call or failing to give back a deposit if one changes their mind.
It is simple, and It is unacceptable that any company would behave in such a way, taking advantage of vulnerable clients seeking to create a healthy living space for themselves or their families. Modal Living lacks professionalism and only demonstrate a total disdain for its clients. They will be fast to take your money but then will under-deliver and over-promise, much like a dirty narcissistic used car salesman.
Furthermore, the apparent lack of accountability and willingness to take responsibility for mistakes is deeply concerning. Modal Living LLC seems to have no qualms about avoiding clients, ignoring their concerns, and refusing to make things right, and this causes anxiety, depression, and hopelessness for clients. This vile company does not have your best interest in mind and will not take your concerns seriously; a manipulative and cunning thief never does..................................... Being nice, reasonable, following the rules, and being logical to people like this get you nowhere.
I have never seen any company for the price and nature of this kind of product only offers a measly one-year warranty; that is a fact and will harm anyone that gets one of these homes because disaster can strike anytime, an act of God or things beyond your control.
Another important fact is on the contract, there is a tidbit about the venue of jurisdiction; Modal will trick you into making Utah the place to file and will try to move everything to Utah, despite the place where the incident or injury took place. If you are bold enough, file in 2 states.
I am just pointing this out so you can decide on your own whether you want to risk buying their pods or modular homes. Buyer, beware, don't say I didn't warn you.
The way the contract is written only benefits Modal; once they have your money, you are at their mercy; even if they rob you and give you something atrocious, you will be subjected to their substandard homes and an array of subcontractors that don't know what they are doing.
Modal Living touts itself as a green, energy-efficient, ethical company that manufactures its homes in a warehouse in the US, bringing shame to the Made in America sentiment; supposedly, the product is supposed to be a high-end luxury modular home made with environmentally safe materials, but that is not what we got. Their vacuous and blind yielding to BLM and other asinine ideals shows in the product and customer service you get, always ignoring long punch lists provided by the consumer to fix in good faith and suggestions.
There is no customer service despite bringing in new employees and directors to take care of the existing mess and disaster because the new employees are hired based on their gender and race and not based on merits and what they can do; as a result, nothing ever gets done, the same old issues exist and won't go anywhere; meanwhile the consumer is still left with a house that they cannot rent out or live in. The cheapest and poorest quality materials were chosen to manufacture the homes; meanwhile, the price quadrupled, and you get a series of shoddy workmanship and then treated like you are a pest and mentally retarded for bothering them. They did you a big favor for presenting a hunk of wood on a concrete foundation that has been left vacant for months. Modal makes a bunch of promises, then proceeds to do nothing. You will get a lot of nothing for a big fee of $260,000 at your own expense.
Cruel entity... I urge that anyone looking for an ADU to find someone local with more years in this industry and more transparency. They will hide behind Seed investments and have people on their board who seem legitimate with their big titles and connections, only to treat a select few of their clients like they are ignorant once they have all their money.
I hired them after seeing their ad campaigns on Instagram and received the worst kind of product. My unit consistently leaks and now is buckling on the inside due to water damage, my walls and the lining around the ceiling are now cracking everywhere, large cracks which caulk will not help.
Many mishaps over and over again, non-stop, from having incompetent contractors not hooking my washing machine correctly, causing my unit to flood when I turned on the washer, from cheap appliances just breaking immediately after moving in! From hiring contractors that live 3-4 hours away so they mess up and do a poor job when they get here, leaving huge holes in my siding. It takes several months at a time to get something done and when they do something about it, something else breaks or it is done in a sloppy manner. The majority of the time, they will be dismissive and ignore you. Simple things like making sure that your shower is sealed so it does not leak onto the floor were looked over, and that was fixed only after I complained about it.
The lack of communication and poor aftercare at the unit arrives is repulsive and ridiculous that even the most patient and friendly person will seethe in anger. For months I had no lock to my unit so anyone can rob me or assault me if they wanted and it took months for me to get reimbursed 4-5 months to be exact for the locksmith.
The reason I decided to build an ADU is due to severe black mold poisoning which led to several complicated and complex diseases like MCAS, MCS, and CIRS which cause a lot of pain and turmoil which most of the population will not have any compassion or empathy unless it is something they are currently experiencing, it took me several years to get a proper diagnosis.
Modal has breached its contract and will give you a subpar product in the end.
Currently, I have no working mixing valve in the shower, so that means no hot water since September and new issues occur daily, since it has been raining heavily, my walls are buckling inside, rippling all over with moisture issues, many unsealed areas, air gaps on the exterior and interior causing debris and the wind to get in.
For someone in poor health, this is not the outcome I wanted, and defeated the purpose of ordering an ADU, I needed a stable and clean environment to live in.
I have spent over 200,000 for this and received something with so many issues.
Very slow to respond and don't care, a lot of issues with manufacturing and product liabilities. Unit has been falling into shambles after it was placed on the foundation, broken appliances, structural issues, random cracks appearing on interior walls...........................an absolute nightmare, the list of grievances is too long to list. Not worth it, the company is new and has too many problems with personnel and people quitting. The type of insulation used also sucks in all the moisture in the air as well due to "green" technology everyone is trying to push. Denim would had been better. Annoying people, contractors also flake and don't show up. House was built in a hurry.
Modal Living Reviews
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https://vimeo.com/815936537
Do you want to waste your money on a "house" that does not last several months after receiving it?
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Modal Living LLC mistreats its clients as a manufacturer and designer of ADU architecture, and they have only consistently failed to deliver on their promises. Still, they have also demonstrated a complete disregard for the well-being of those who have placed their trust in Modal Living LLC.
It is unfortunate to hear about the experiences of so many clients who have been left with poorly constructed ADUs because receiving nothing at all would be 100% theft; despite paying significant sums of money to Modal Living, some of these funds come from retirement accounts, or a loan was taken out to do so. Worse, many of these clients have been subjected to a complete lack of communication and transparency. Examples include not answering the phone when potential customers call or failing to give back a deposit if one changes their mind.
It is simple, and It is unacceptable that any company would behave in such a way, taking advantage of vulnerable clients seeking to create a healthy living space for themselves or their families. Modal Living lacks professionalism and only demonstrate a total disdain for its clients. They will be fast to take your money but then will under-deliver and over-promise, much like a dirty narcissistic used car salesman.
Furthermore, the apparent lack of accountability and willingness to take responsibility for mistakes is deeply concerning. Modal Living LLC seems to have no qualms about avoiding clients, ignoring their concerns, and refusing to make things right, and this causes anxiety, depression, and hopelessness for clients. This vile company does not have your best interest in mind and will not take your concerns seriously; a manipulative and cunning thief never does..................................... Being nice, reasonable, following the rules, and being logical to people like this get you nowhere.
I have never seen any company for the price and nature of this kind of product only offers a measly one-year warranty; that is a fact and will harm anyone that gets one of these homes because disaster can strike anytime, an act of God or things beyond your control.
Another important fact is on the contract, there is a tidbit about the venue of jurisdiction; Modal will trick you into making Utah the place to file and will try to move everything to Utah, despite the place where the incident or injury took place. If you are bold enough, file in 2 states.
I am just pointing this out so you can decide on your own whether you want to risk buying their pods or modular homes. Buyer, beware, don't say I didn't warn you.
The way the contract is written only benefits Modal; once they have your money, you are at their mercy; even if they rob you and give you something atrocious, you will be subjected to their substandard homes and an array of subcontractors that don't know what they are doing.
Modal Living touts itself as a green, energy-efficient, ethical company that manufactures its homes in a warehouse in the US, bringing shame to the Made in America sentiment; supposedly, the product is supposed to be a high-end luxury modular home made with environmentally safe materials, but that is not what we got. Their vacuous and blind yielding to BLM and other asinine ideals shows in the product and customer service you get, always ignoring long punch lists provided by the consumer to fix in good faith and suggestions.
There is no customer service despite bringing in new employees and directors to take care of the existing mess and disaster because the new employees are hired based on their gender and race and not based on merits and what they can do; as a result, nothing ever gets done, the same old issues exist and won't go anywhere; meanwhile the consumer is still left with a house that they cannot rent out or live in. The cheapest and poorest quality materials were chosen to manufacture the homes; meanwhile, the price quadrupled, and you get a series of shoddy workmanship and then treated like you are a pest and mentally retarded for bothering them. They did you a big favor for presenting a hunk of wood on a concrete foundation that has been left vacant for months. Modal makes a bunch of promises, then proceeds to do nothing. You will get a lot of nothing for a big fee of $260,000 at your own expense.
Cruel entity... I urge that anyone looking for an ADU to find someone local with more years in this industry and more transparency. They will hide behind Seed investments and have people on their board who seem legitimate with their big titles and connections, only to treat a select few of their clients like they are ignorant once they have all their money.
I hired them after seeing their ad campaigns on Instagram and received the worst kind of product. My unit consistently leaks and now is buckling on the inside due to water damage, my walls and the lining around the ceiling are now cracking everywhere, large cracks which caulk will not help.
Many mishaps over and over again, non-stop, from having incompetent contractors not hooking my washing machine correctly, causing my unit to flood when I turned on the washer, from cheap appliances just breaking immediately after moving in! From hiring contractors that live 3-4 hours away so they mess up and do a poor job when they get here, leaving huge holes in my siding. It takes several months at a time to get something done and when they do something about it, something else breaks or it is done in a sloppy manner. The majority of the time, they will be dismissive and ignore you. Simple things like making sure that your shower is sealed so it does not leak onto the floor were looked over, and that was fixed only after I complained about it.
The lack of communication and poor aftercare at the unit arrives is repulsive and ridiculous that even the most patient and friendly person will seethe in anger. For months I had no lock to my unit so anyone can rob me or assault me if they wanted and it took months for me to get reimbursed 4-5 months to be exact for the locksmith.
The reason I decided to build an ADU is due to severe black mold poisoning which led to several complicated and complex diseases like MCAS, MCS, and CIRS which cause a lot of pain and turmoil which most of the population will not have any compassion or empathy unless it is something they are currently experiencing, it took me several years to get a proper diagnosis.
Modal has breached its contract and will give you a subpar product in the end.
Currently, I have no working mixing valve in the shower, so that means no hot water since September and new issues occur daily, since it has been raining heavily, my walls are buckling inside, rippling all over with moisture issues, many unsealed areas, air gaps on the exterior and interior causing debris and the wind to get in.
For someone in poor health, this is not the outcome I wanted, and defeated the purpose of ordering an ADU, I needed a stable and clean environment to live in.
I have spent over 200,000 for this and received something with so many issues.
Very slow to respond and don't care, a lot of issues with manufacturing and product liabilities. Unit has been falling into shambles after it was placed on the foundation, broken appliances, structural issues, random cracks appearing on interior walls...........................an absolute nightmare, the list of grievances is too long to list. Not worth it, the company is new and has too many problems with personnel and people quitting. The type of insulation used also sucks in all the moisture in the air as well due to "green" technology everyone is trying to push. Denim would had been better. Annoying people, contractors also flake and don't show up. House was built in a hurry.