Contacted company to return merchandise that is clearly a product design flaw. I ordered two size 40 ladies sandals. Took two weeks to receive. Sandals are too wide (normal medium size = 3.3 inches and wide = 3.6). These are 4 inches wide! Fall off my feet. Company response:
Subject: RE: New customer message on July 10, 2019 at 7:15pm
Dear Madam,
I have forwarded the request to our quality department and unfortunately, we can not give a positive reponse to your request to return the item and have a refund. Our quality department has concluded that the products sent are the correct size.
Thank you for your understanding, Sincerely, Julie.
Miss Prices Reviews
Contacted company to return merchandise that is clearly a product design flaw. I ordered two size 40 ladies sandals. Took two weeks to receive. Sandals are too wide (normal medium size = 3.3 inches and wide = 3.6). These are 4 inches wide! Fall off my feet. Company response:
From: Missprices support
Date: 7/11/19 10:40 AM (GMT-05:00)
To: [email protected]
Subject: RE: New customer message on July 10, 2019 at 7:15pm
Dear Madam,
I have forwarded the request to our quality department and unfortunately, we can not give a positive reponse to your request to return the item and have a refund. Our quality department has concluded that the products sent are the correct size.
Thank you for your understanding, Sincerely, Julie.