Allow me to preface my review with a gentle bit of insight as to who I am and why I'm writing this...
I'm not one of those internet troll who hates their life and writes anonymous negative reviews to feel better about myself. Quite the opposite, actually.
I've been featured on Forbes, Inc., Entrepreneur and more.
I'm also a real person just like you, who's unafraid to speak truthfully about an awful experience.
It's 4:30pm and I'm staying at my office instead of heading home to see my daughter because I feel so compelled to warn every single human being I can about the experience I've had with this bank.
It all starts a few years ago when I switched over to MN Bank & Trust on the recommendation of my realtor.
Not long after, I was convinced to move my business' merchant account processor to their recommended company.
Two weeks later, that merchant held nearly $200,000 in funds...refused to process them...then refunded them to my customers. Leaving my business in a crippling cash flow problem and literally costing me $100,000 in lost revenue due to having to go back to those customers and process their payments via another merchant (50% of my customers didn't pay again, which I can't blame them).
MN Bank & Trust's Margaret Johnson didn't step up to help me at all through that nightmare, which she promised in enrolling me with their merchant that "I'd be taken care of". Then, she deflects me to their legal team whom said "this matter is not going to be discussed and MN Bank & Trust holds no liability in this situation".
Minnesota Bank & Trust Reviews
Allow me to preface my review with a gentle bit of insight as to who I am and why I'm writing this...
I'm not one of those internet troll who hates their life and writes anonymous negative reviews to feel better about myself. Quite the opposite, actually.
I've been featured on Forbes, Inc., Entrepreneur and more.
I'm also a real person just like you, who's unafraid to speak truthfully about an awful experience.
It's 4:30pm and I'm staying at my office instead of heading home to see my daughter because I feel so compelled to warn every single human being I can about the experience I've had with this bank.
It all starts a few years ago when I switched over to MN Bank & Trust on the recommendation of my realtor.
Not long after, I was convinced to move my business' merchant account processor to their recommended company.
Two weeks later, that merchant held nearly $200,000 in funds...refused to process them...then refunded them to my customers. Leaving my business in a crippling cash flow problem and literally costing me $100,000 in lost revenue due to having to go back to those customers and process their payments via another merchant (50% of my customers didn't pay again, which I can't blame them).
MN Bank & Trust's Margaret Johnson didn't step up to help me at all through that nightmare, which she promised in enrolling me with their merchant that "I'd be taken care of". Then, she deflects me to their legal team whom said "this matter is not going to be discussed and MN Bank & Trust holds no liability in this situation".