I have been with Midphase since at least 2012, but have mostly used it for storage of a long neglected website. Recently I decided to resurrect and expand my web presence and determined Midphase was no longer sufficient for what I had in mind. I went into the Midphase backend to transfer my domain to a new host, but could not do so because the domain was registered with a long defunct email. I contacted Midphase support for assistance and they referred me to instructions in their knowledgebase. Following their instructions, however, resulted in an erroneous error: "The values were fine, but we couldn't update the database." I contacted support again for assistance and have now been waiting two weeks without any solution.
I tried to go around Midphase by contacting the registrar, directly. The registrar informed me that my domain was registered with a reseller, UK2group, and that I should contact them.
I did so, and UK2group curtly responded that I should contact my web host for support. So they have me trapped in a meaningless circle jerk with no control or access to the domain that I own.
I am basically being forced to continue paying Midphase and prevented from leaving because they are holding my primary domain against my will.
These Hackers have done the following to me starting in January of 2014 when I bought a notebook computer on eBay that was infected with his malware: Fake Invoices, Identity Theft, Phishing, Spyware/ Malware, theft from bank account, click and divert and more.
They got over a thousand dollars a month until my income dried up. I've lost my Handcraft business, bank accounts and feel like I've been raped.
All my peace of mind is gone along with my business. I tracked them back to this company with 2 different IP addresses.
Midphase Reviews
I have been with Midphase since at least 2012, but have mostly used it for storage of a long neglected website. Recently I decided to resurrect and expand my web presence and determined Midphase was no longer sufficient for what I had in mind. I went into the Midphase backend to transfer my domain to a new host, but could not do so because the domain was registered with a long defunct email. I contacted Midphase support for assistance and they referred me to instructions in their knowledgebase. Following their instructions, however, resulted in an erroneous error: "The values were fine, but we couldn't update the database." I contacted support again for assistance and have now been waiting two weeks without any solution.
I tried to go around Midphase by contacting the registrar, directly. The registrar informed me that my domain was registered with a reseller, UK2group, and that I should contact them.
I did so, and UK2group curtly responded that I should contact my web host for support. So they have me trapped in a meaningless circle jerk with no control or access to the domain that I own.
I am basically being forced to continue paying Midphase and prevented from leaving because they are holding my primary domain against my will.
These Hackers have done the following to me starting in January of 2014 when I bought a notebook computer on eBay that was infected with his malware: Fake Invoices, Identity Theft, Phishing, Spyware/ Malware, theft from bank account, click and divert and more.
They got over a thousand dollars a month until my income dried up. I've lost my Handcraft business, bank accounts and feel like I've been raped.
All my peace of mind is gone along with my business. I tracked them back to this company with 2 different IP addresses.