My reward certificate was refused. It had not expired nor had it been used prior. The certificate stated that all I needed was to bring it to the store. I had it on my phone and I had my Michael's reward card but I did not know what phone number I used. The manager would not honor my reward certificate.
I tried calling the corporate headquarters but after 30 minutes on hold for a supervisor, I gave up. Why do they have a rewards program if they are not going to honor their certificates? I will never shop there again, there are many other options for all their products.
Michaels Reviews
My reward certificate was refused. It had not expired nor had it been used prior. The certificate stated that all I needed was to bring it to the store. I had it on my phone and I had my Michael's reward card but I did not know what phone number I used. The manager would not honor my reward certificate.
I tried calling the corporate headquarters but after 30 minutes on hold for a supervisor, I gave up. Why do they have a rewards program if they are not going to honor their certificates? I will never shop there again, there are many other options for all their products.
Total Ripoff by being out of stock and small print on coupons. Bought our tree at Walmart for same price and will never shop Michaels Stores again