Michael J Ferra of Chino Hills is incapable of following SIMPLE instructions. We were called to install a new spa pump/motor on their hot tub. Michael J Ferra attempted to install his own and burnt up the pump motor by incorrectly wiring it, in addition he didn't purchase the correct 2 speed pump and attempted to install a single speed, which didn't work out. He called us, we quoted him, he approved. We installed the new pump and filled it up. The technician noticed the spa leaking at the skimmer dripping onto the controls and pump. Mike told the technician he was aware of it and would fix it himself. Mike was told SPECIFICALLY "DO NOT RUN OR TURN ON THE PUMP UNTIL 3 things occur #1 Leak is repaired, #2 A GFI is installed, #3 a new topside control is installed." We even emailed the imbecile the following:
Michael James Ferra Reviews
Michael J Ferra of Chino Hills is incapable of following SIMPLE instructions. We were called to install a new spa pump/motor on their hot tub. Michael J Ferra attempted to install his own and burnt up the pump motor by incorrectly wiring it, in addition he didn't purchase the correct 2 speed pump and attempted to install a single speed, which didn't work out. He called us, we quoted him, he approved. We installed the new pump and filled it up. The technician noticed the spa leaking at the skimmer dripping onto the controls and pump. Mike told the technician he was aware of it and would fix it himself. Mike was told SPECIFICALLY "DO NOT RUN OR TURN ON THE PUMP UNTIL 3 things occur #1 Leak is repaired, #2 A GFI is installed, #3 a new topside control is installed." We even emailed the imbecile the following: