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Mi.com


Country United States
State Alabama
Phone 1 800 103 6286
Website https://www.mi.com/

Mi.com Reviews

  • Aug 7, 2021

Initially it seems ok but when removed the seal. There was double marking overlaying on each other of void which represents that the box was earlier opened and after removing the original seal a new seal was installed that's why there are double marking of void After that I immediately mailed the concern with picture to Xiaomi via mail but after two to three days they said we didn't got photos of your complaint

I purchased MI 11x on 27 July 2021 with exchange offer and paid the full amount excluding exchanged amount of old device, but they didn't dispatched till 31 July 2021. then I raised my complaint on chat online along with call to toll-free no of MI both side same reply that due to higher volume of order we are unable to dispatch then I made a bogus order on COD of same model, color and configuration. Shot, the order was dispatched at once and shipped after 3 hours. I raised my compliant to national consumer website then after that they started working on my complaint that was very bad experience with me first time.

Now the interesting part, I received it when i opened the courier package and inspected the phone box for any damage but it was ok mean while my sight gone on the seal sticker it was looking some wearied to me then i pealed the seal to open the box.

I just removed first seal in half of the way i say that the void marking on the box which was double lined which means that there was original and initial seal sticker was first removed and the marking of void was left there after that god knows what was done with the phone and then another seal sticker was replaced on that place to cover that mischief of MI as we know a lot of fraudulent activities are being done hacking, Pegasus etch which are very scary and drops the trust on company employee as it was done after words we pay our hard earned money to buy fair and clean product interns of every aspect but this is very serious activity

the image of void sticker with proof can be seen plz be careful before buying new product this kind of work is done at ground level but the higher official should have an tight eye on the operation and such mischief activity can spoil companies image and brand value i have all the proofs call recoding with me. when i raised complaint to mi they called me 3-4 times each times saying we didn't got he image sent by me. they will call u later after they got it.

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