I know this is fraud, because I would never sign up for anything like this. I have a real Bank. I received a phone call this morning as I'm leaving to go to work from someone I know very well, asking me why my mail is coming to their house.
I explain to them that I would never do something like that. I have been at my current address for the past 16 years and what sense would it make to have something important like banking information go to another address other than my own.
What I'm thinking is that someone from my friends building which is a large one, somehow got hold of my information and applied for the card in my name and had it sent to that address and once it arrived it would be left in the mail room and then who knows.
It's so much scamming going on in the world that you just don't know what or who to trust anymore.
Received a $25 gift card. Tried to use it. Did not work on 3 different websites. Went to company...Website asks a for registration. Wants your full name your phone number and for your address. Then says to set a PIN number. Went to use card still does not work. Wrote to customer service they wrote a letter asking for the "purchase res info, see letter below. Then they send another letter that says case resolved when it was not resolved. They provide a phone number to call if you have further issues.
I call the phone number...wait time to get to talk to a person 20 minutes. Placed on hold. Hold messa ge "YOUR WAIT TIME FOR A REPRESENTATIVE IS ONE THOUSAND ONE HUNDRED AND TWENTY MINUTES! Hung up called gift giver (purchased card gifted to me) told them to call their bank and claw the money back asap. Total of 3 hours spent trying to use and resolve with no success. Steel emails from card company attached
Recieved rebate visa card cant activate after hours of research discovered 100rds of other people that havent been able to activate there cards tried to contact Metabank /Blackhawknetwork.com no phone number only email with no response research show its a scam?
During Christmas, 2018, I was gifted a Happy Lady Gift Card in the amount of $25.00. I made an online purchase at Sephora in the amount of $75 and tried to apply the $25 gift card to reduce the balance, but it was rejected several times. I contacted the customer service line on the back of the card about the issue. They said that I was trying to buy $75 worth of merchandise for just $25. I told them that I was trying to reduce the total price of $75 by $25. They said that the only way you could buy something online was to buy something for exactly $25, which would be nearly impossible. I asked them if that was also true if I came into the store? They said that the card would work in a physical location.
I waited until March of 2019 to go into Panera Bread and buy lunch and try to buy less than $25. The lunch was $19, but after the cashier used it twice, it was rejected both times. Today, I called the customer service line again. I explained what happened and spoke to someone named Orlando. He immediately said that the card is not to be used online, which was not what I told him. He was extremely rude and failed to understand the story.
I was finally able to tell him, but he asked if I immediately called them to get it straightened out. I told him that the situation was embarassing and I just paid for it myself. He proceeded to ask me what the error code said on the reject message, etc. I was not the one doing the transaction, so I wasn't behind the counter seeing what was going wrong with the transaction. He also accused me of trying to use the card several times. I asked him where I tried to use the card several times. He told me about the Sephora incident. After that transaction, I did not try to use the card again.
I have checked the balance with customer service and they say the card is still worth $25. I have never had a problem with a gift card like this, and starting to believe that this is a large scam operation where these cards are sold, but then none of them work. I will continue to file actions against this company as they appear to be scam artists, rude and just scraping in a lot of $ and figuring that people will just give up and not bother with just a $25 bad gift card.
I got a "Happy" lady Gift Card of $200 as a birthday gift from my friend. (My friend gave me the receipt as well, where it shows that he did pay $200 for it). So, I decided to use it at Saks Fifth Avenue OFF 5TH store, since this store was one of the few stores that "was supposed" accept this gift card. When I tried to pay for my purchases at Saks FA OFF 5TH store with the gift card, the transaction got declined. The store manager had made a couple of more attempts to use the gift card, but it kept declining. The store manager told me that I was a third person who tried to use this card unsuccessfully. I got very disappointed and paid for the purchase with my debit card. Later that day, I went to Sephora store, hoping to use this gift card there (Sephora was another store that was "supposed to accept" this gift card).
Again, the transaction got declined, and i had to pay for the purchases out of my pocket.
So, I called the "Happy" lady gift card customer service, and the representative told me that i had a ZERO balance. Excuse me???? When I asked her where the card was used, she told me that it was used at Saks FA OFF 5TH store, where it was actully declined and where I had to pay with my debit card. I explained to her what actually happened, but she said there's nothing she can do and that I needed to contact the Saks store. So, I called the Saks FA OFF 5TH store, and the manager was able to pull the transaction where it showed that the "Happy" lady gift card was declined. She even e-mailed me the screen shots of it. At this point, my question is, "Where is the money?" I'm so disappointed. The name of this "Happy" lady gift card should be renamed into "Sad" lady gift card. I'm going to file a case, and start the investigation, but I feel like I won't be able to get the money back, the way they responded to me. It feel slike they just stole my friend's money and my happiness, and this is not fair.
We have 2 ace elite card one for me to use here at home and one for my husband for out on the road use. He is a truck driver. Now he has direct deposit with ACE ELITE through MetaBank. We have always received monies on Sunday nights but as of 10/14/18 we have not. Sometimes when its a holiday we get next day. But this time Ace Elite company is blaming MetaBank on not processing funds and so because of this we have been charged so far 15.00 overdrawn fees on a payment that come in this morning Monday 10/15/18. And I will be getting charged by Wal-mart a late fee of 35.00 because payment is due today. There is other payments I cant make because according to Ace Elite the bank MetaBank has not processed my husbands direct deposit. I can understand if its their money I am borrowing to pay my bills. But it is my husbands hard earned money . Then to top it off they Ace Elite is charging me overdrawn fees because money is not there to pay out to bills. Please there must be something you can do for all of us who use this type of Visa cards with this companies and banks.
I purchased 2 Netspend prepaid debit card at local albertsons store July 2, 2018 and paid for $20.00 to be posted to each one. Took them home and carefully read the instructions that came with them last December when i purchased one also,, I checked local and national laws regarding use of the cards. Nothing had changed since I purchased a card 12/2017. So I went to www.netspend.com/cativation to activate them.
In Dec/2018 I learned there's no laws governing having a prepaid credit card activated in a name other than my own, as i said above the same is true today, so I went to activaet the cards and a screen pops up saying that the activation was not possible and I needed to call their customer support, so I called them, submitted proff of who I was, along with photos of the purchase reciepts but they then said that they would not activate the cards nor refund my money.. It's now been 20 days and I've exhaused all attemps to be made good with.
If after posting here they decide to make good I'l then edit this report to reflect that.
Metabank rip off Jefferson and netspend never had any of these cards sent them but was destroyed by me I don't use a prepaid card. So they are trying to sue me for not having or useing there cards I have turned over all documents to my attorney in Texas and been advised to let him handle it this company as I have found has ripped off millions from people but luck ran out time for action as I stated action has began.
Went on vacation in Donna, Tx...stopped to fill up ...at the pump...the gas station pre authorization for $ 175.00 ...This was on march 11,2017 and i called faster money to see when the pre authorization will be put back on my card...they told me it will take 7 -10 days...well it has been 10 days and no money.....called them back and the dispute department is telling me 20 days. What the hell...so pissed right now. Will never use them again.
METABANK TOOK MY MONEY AND LOAD ONLY 30% OF IT ON MY CARD. ARROGANT AND LAZY CUSTOMER SERVICE WHO REFUSED TO FIX IT. NEVER BUY ANY CARD ISSUED BY METABANK : YOU WILL SAVE MONEY
Valorie Pandak of VPEnterprises,Inc. had Id stolen .
James walks into ACE with stolen ID ofmine and holds up a check and says" how can I cash this girls checks ". He was told open an account with ther ID. He was allowed to change my driverslicense to his address ( which is a storage shed) he was allowed to use his cell phone number so I would never know.
No one verified or picked the phone up to verify what SECURITY questions I wanted or what password I wanted. I was never sent welcome letter.
The only reason I find out I had an account is one one my checks he forged bounced, ACe then took address on my checks and sent me a letter.I called corporate and they gave me local ACE number and I drove 222 miles. I was told Pay bounced checks or ACe owuld call DA wirte now. Ace said I would be the one in jail. I said its forged thats why my bank would not cash ..Ace said "thats how we make our money " JAmes was them told to fill this form out sayong " FROM NOW ON TRANSFER ALL MONEY OF VPENTERPRISES,INC
to his account. SO james opens another acconut in his name and more prepaid cards 17 to be exact.
JAmes later filed out a INTERNET FORM with just my name, drivers license address and state. NO phone to call me. No email no verifing with my boss or even my bank....
When I was told by corporate I owned an account there from the stolen I ID I was told balance was only `1673.44 and the next call 1100.00 anf the next call -0-. I tod Ace and netspend if account is under my name close account and send my money. I was told you have to buy another card to access and then withdraw. I did and nothing worked.
NEt spend instructions on intenert form are to fill out direct deposit form for direct PAYCHECK deposit and bring to ACE>
James again is told to fill out form of PAYCHECK DIRECT DEPOSIT>
1. Its not a paycheck made to JAMes. IT IS MY BOSS , SUNSET LLC ( out of state ) to My company , VPENTERPRISES
2. checks from 11,400.00 plus 4,800.00 plus another 4,8000.00 plus another 6,280.00 all deposited in my account and transfered with NETSPENDS form and Ace telling james what to write in his own writing.
I called ACe and said James was cashing 28,000.00 in checks that day and I was 10 minutes away from ACE , DONT CASH THE CHECKS> They are rerouted direct deposits and I won VPENTERPRISES
I said so meanwhile thats " how ACE makes their money".
Now I call and ACE and NETSPEND say its my Banks fault. NO ITS NOT> MY bank wont cash .THE SIGNAUTURE doesnt match and I told my bank dont cash.
I am going to court. I now was told by netspend " we can only find 2 checks that bounced. AND NETSPEND now says I have to have the routing numbers and all information. Then Paul stoltz of accounts swithches me to a snot nosed sarcastic wotch that says its all my fault. Call my bank. ... 300,000.00 is gone. at least. its time to go to court. This man stole everything. Now the guy opened his comon law wife a prepaid card to contimnue stealing and rerouting my money. NOne of this could be done without ACE and Netspend. I have read their laws. 17 violations.....
PLEASE ANYONE THAT HAS SUED ACE NETSPEND and METABANK CALL OR EMAIL ME>
I am getting a court waiver today to SUE ACE< NETSPEND and METABANK they all sleep in the same bed and they all
should have noticed this was not a patcheck direct deposit it was stolen rerouted checks and THESE PEOPLE HALPED and laughed about it.
BY the way when I eveicted this man and when I impounded my company truck I found every receipt of VP checks cashed, deposited, transfered and then I found the forms .
This company has not given the minor her card that has the money from working on it they have refused to resend the card and we have proven the information sent to them several times since January 2015. They have not replaced the card so they are able to continue to withdraw rediculious fees. They have stolen over $40 from this minor and was very rude when asked why would not talk to the adult. They refused to speak with her parent. I am asking for the money to be returned and sent to the minor.
MetaBank Reviews
I know this is fraud, because I would never sign up for anything like this. I have a real Bank. I received a phone call this morning as I'm leaving to go to work from someone I know very well, asking me why my mail is coming to their house.
I explain to them that I would never do something like that. I have been at my current address for the past 16 years and what sense would it make to have something important like banking information go to another address other than my own.
What I'm thinking is that someone from my friends building which is a large one, somehow got hold of my information and applied for the card in my name and had it sent to that address and once it arrived it would be left in the mail room and then who knows.
It's so much scamming going on in the world that you just don't know what or who to trust anymore.
Received a $25 gift card. Tried to use it. Did not work on 3 different websites. Went to company...Website asks a for registration. Wants your full name your phone number and for your address. Then says to set a PIN number. Went to use card still does not work. Wrote to customer service they wrote a letter asking for the "purchase res info, see letter below. Then they send another letter that says case resolved when it was not resolved. They provide a phone number to call if you have further issues.
I call the phone number...wait time to get to talk to a person 20 minutes. Placed on hold. Hold messa ge "YOUR WAIT TIME FOR A REPRESENTATIVE IS ONE THOUSAND ONE HUNDRED AND TWENTY MINUTES! Hung up called gift giver (purchased card gifted to me) told them to call their bank and claw the money back asap. Total of 3 hours spent trying to use and resolve with no success. Steel emails from card company attached
Recieved rebate visa card cant activate after hours of research discovered 100rds of other people that havent been able to activate there cards tried to contact Metabank /Blackhawknetwork.com no phone number only email with no response research show its a scam?
During Christmas, 2018, I was gifted a Happy Lady Gift Card in the amount of $25.00. I made an online purchase at Sephora in the amount of $75 and tried to apply the $25 gift card to reduce the balance, but it was rejected several times. I contacted the customer service line on the back of the card about the issue. They said that I was trying to buy $75 worth of merchandise for just $25. I told them that I was trying to reduce the total price of $75 by $25. They said that the only way you could buy something online was to buy something for exactly $25, which would be nearly impossible. I asked them if that was also true if I came into the store? They said that the card would work in a physical location.
I waited until March of 2019 to go into Panera Bread and buy lunch and try to buy less than $25. The lunch was $19, but after the cashier used it twice, it was rejected both times. Today, I called the customer service line again. I explained what happened and spoke to someone named Orlando. He immediately said that the card is not to be used online, which was not what I told him. He was extremely rude and failed to understand the story.
I was finally able to tell him, but he asked if I immediately called them to get it straightened out. I told him that the situation was embarassing and I just paid for it myself. He proceeded to ask me what the error code said on the reject message, etc. I was not the one doing the transaction, so I wasn't behind the counter seeing what was going wrong with the transaction. He also accused me of trying to use the card several times. I asked him where I tried to use the card several times. He told me about the Sephora incident. After that transaction, I did not try to use the card again.
I have checked the balance with customer service and they say the card is still worth $25. I have never had a problem with a gift card like this, and starting to believe that this is a large scam operation where these cards are sold, but then none of them work. I will continue to file actions against this company as they appear to be scam artists, rude and just scraping in a lot of $ and figuring that people will just give up and not bother with just a $25 bad gift card.
I got a "Happy" lady Gift Card of $200 as a birthday gift from my friend. (My friend gave me the receipt as well, where it shows that he did pay $200 for it). So, I decided to use it at Saks Fifth Avenue OFF 5TH store, since this store was one of the few stores that "was supposed" accept this gift card. When I tried to pay for my purchases at Saks FA OFF 5TH store with the gift card, the transaction got declined. The store manager had made a couple of more attempts to use the gift card, but it kept declining. The store manager told me that I was a third person who tried to use this card unsuccessfully. I got very disappointed and paid for the purchase with my debit card. Later that day, I went to Sephora store, hoping to use this gift card there (Sephora was another store that was "supposed to accept" this gift card).
Again, the transaction got declined, and i had to pay for the purchases out of my pocket.
So, I called the "Happy" lady gift card customer service, and the representative told me that i had a ZERO balance. Excuse me???? When I asked her where the card was used, she told me that it was used at Saks FA OFF 5TH store, where it was actully declined and where I had to pay with my debit card. I explained to her what actually happened, but she said there's nothing she can do and that I needed to contact the Saks store. So, I called the Saks FA OFF 5TH store, and the manager was able to pull the transaction where it showed that the "Happy" lady gift card was declined. She even e-mailed me the screen shots of it. At this point, my question is, "Where is the money?" I'm so disappointed. The name of this "Happy" lady gift card should be renamed into "Sad" lady gift card. I'm going to file a case, and start the investigation, but I feel like I won't be able to get the money back, the way they responded to me. It feel slike they just stole my friend's money and my happiness, and this is not fair.
We have 2 ace elite card one for me to use here at home and one for my husband for out on the road use. He is a truck driver. Now he has direct deposit with ACE ELITE through MetaBank. We have always received monies on Sunday nights but as of 10/14/18 we have not. Sometimes when its a holiday we get next day. But this time Ace Elite company is blaming MetaBank on not processing funds and so because of this we have been charged so far 15.00 overdrawn fees on a payment that come in this morning Monday 10/15/18. And I will be getting charged by Wal-mart a late fee of 35.00 because payment is due today. There is other payments I cant make because according to Ace Elite the bank MetaBank has not processed my husbands direct deposit. I can understand if its their money I am borrowing to pay my bills. But it is my husbands hard earned money . Then to top it off they Ace Elite is charging me overdrawn fees because money is not there to pay out to bills. Please there must be something you can do for all of us who use this type of Visa cards with this companies and banks.
I purchased 2 Netspend prepaid debit card at local albertsons store July 2, 2018 and paid for $20.00 to be posted to each one. Took them home and carefully read the instructions that came with them last December when i purchased one also,, I checked local and national laws regarding use of the cards. Nothing had changed since I purchased a card 12/2017. So I went to www.netspend.com/cativation to activate them.
In Dec/2018 I learned there's no laws governing having a prepaid credit card activated in a name other than my own, as i said above the same is true today, so I went to activaet the cards and a screen pops up saying that the activation was not possible and I needed to call their customer support, so I called them, submitted proff of who I was, along with photos of the purchase reciepts but they then said that they would not activate the cards nor refund my money.. It's now been 20 days and I've exhaused all attemps to be made good with.
If after posting here they decide to make good I'l then edit this report to reflect that.
Metabank rip off Jefferson and netspend never had any of these cards sent them but was destroyed by me I don't use a prepaid card. So they are trying to sue me for not having or useing there cards I have turned over all documents to my attorney in Texas and been advised to let him handle it this company as I have found has ripped off millions from people but luck ran out time for action as I stated action has began.
Went on vacation in Donna, Tx...stopped to fill up ...at the pump...the gas station pre authorization for $ 175.00 ...This was on march 11,2017 and i called faster money to see when the pre authorization will be put back on my card...they told me it will take 7 -10 days...well it has been 10 days and no money.....called them back and the dispute department is telling me 20 days. What the hell...so pissed right now. Will never use them again.
METABANK TOOK MY MONEY AND LOAD ONLY 30% OF IT ON MY CARD. ARROGANT AND LAZY CUSTOMER SERVICE WHO REFUSED TO FIX IT. NEVER BUY ANY CARD ISSUED BY METABANK : YOU WILL SAVE MONEY
Valorie Pandak of VPEnterprises,Inc. had Id stolen .
James walks into ACE with stolen ID ofmine and holds up a check and says" how can I cash this girls checks ". He was told open an account with ther ID. He was allowed to change my driverslicense to his address ( which is a storage shed) he was allowed to use his cell phone number so I would never know.
No one verified or picked the phone up to verify what SECURITY questions I wanted or what password I wanted. I was never sent welcome letter.
The only reason I find out I had an account is one one my checks he forged bounced, ACe then took address on my checks and sent me a letter.I called corporate and they gave me local ACE number and I drove 222 miles. I was told Pay bounced checks or ACe owuld call DA wirte now. Ace said I would be the one in jail. I said its forged thats why my bank would not cash ..Ace said "thats how we make our money " JAmes was them told to fill this form out sayong " FROM NOW ON TRANSFER ALL MONEY OF VPENTERPRISES,INC
to his account. SO james opens another acconut in his name and more prepaid cards 17 to be exact.
JAmes later filed out a INTERNET FORM with just my name, drivers license address and state. NO phone to call me. No email no verifing with my boss or even my bank....
When I was told by corporate I owned an account there from the stolen I ID I was told balance was only `1673.44 and the next call 1100.00 anf the next call -0-. I tod Ace and netspend if account is under my name close account and send my money. I was told you have to buy another card to access and then withdraw. I did and nothing worked.
NEt spend instructions on intenert form are to fill out direct deposit form for direct PAYCHECK deposit and bring to ACE>
James again is told to fill out form of PAYCHECK DIRECT DEPOSIT>
1. Its not a paycheck made to JAMes. IT IS MY BOSS , SUNSET LLC ( out of state ) to My company , VPENTERPRISES
2. checks from 11,400.00 plus 4,800.00 plus another 4,8000.00 plus another 6,280.00 all deposited in my account and transfered with NETSPENDS form and Ace telling james what to write in his own writing.
I called ACe and said James was cashing 28,000.00 in checks that day and I was 10 minutes away from ACE , DONT CASH THE CHECKS> They are rerouted direct deposits and I won VPENTERPRISES
I said so meanwhile thats " how ACE makes their money".
Now I call and ACE and NETSPEND say its my Banks fault. NO ITS NOT> MY bank wont cash .THE SIGNAUTURE doesnt match and I told my bank dont cash.
I am going to court. I now was told by netspend " we can only find 2 checks that bounced. AND NETSPEND now says I have to have the routing numbers and all information. Then Paul stoltz of accounts swithches me to a snot nosed sarcastic wotch that says its all my fault. Call my bank. ... 300,000.00 is gone. at least. its time to go to court. This man stole everything. Now the guy opened his comon law wife a prepaid card to contimnue stealing and rerouting my money. NOne of this could be done without ACE and Netspend. I have read their laws. 17 violations.....
PLEASE ANYONE THAT HAS SUED ACE NETSPEND and METABANK CALL OR EMAIL ME>
I am getting a court waiver today to SUE ACE< NETSPEND and METABANK they all sleep in the same bed and they all
should have noticed this was not a patcheck direct deposit it was stolen rerouted checks and THESE PEOPLE HALPED and laughed about it.
BY the way when I eveicted this man and when I impounded my company truck I found every receipt of VP checks cashed, deposited, transfered and then I found the forms .
This company has not given the minor her card that has the money from working on it they have refused to resend the card and we have proven the information sent to them several times since January 2015. They have not replaced the card so they are able to continue to withdraw rediculious fees. They have stolen over $40 from this minor and was very rude when asked why would not talk to the adult. They refused to speak with her parent. I am asking for the money to be returned and sent to the minor.