I ordered a brand new 125cc atv for my son. It arrived and the frame supporting the atv was bent to hell and back, the box was busted all over and the pallet had been broken some the shoved another one mangled in with the original one. Upon opening the atv had scratches all over the plastic and the paint was rubbed off of the frame as well as the front nameplate support being bent.
A deeper look into it and the alloy rims that were supposed to come with the atv I ordered,mind you I paid extra for that package, had plain black steel rims. I emailed got in touch with someone and then once I sent the pictures the correspondence stopped altogether. I had to look online to find the (855) number I put on this site to call customer service because they do not a phone number listed on their website.
After multiple calls and message someone finally called me back today only to say that they are customer service and not in the parts department. I asked her to tell the parts dept about my issues but I guess we will see how that goes. While the customer service chick and I were on the phone she starts asking me if I read the policy about scratches. I ask here if she bought a $1400 crockpot and it came in beat to sh*t with some on the main options she ordered not in the box and it just the basic options wouldn’t she send it back and want a new one.
Of course she gave some bullsh*t answer after I explained all of the things wrong with the atv. I have yet to hear from the parts dept about the four wheeler and I’ll drive to Mfing if I have to straight up over the curb and right up to the front door if that what it take to get their attention as well as file reports with the BBB and FTC if that’s what it takes for them to rectify this situation.
I don’t want to hear oh did u read the policy about getting the wrong atv and one beat to s**t too boot. That’s not for them to decide who gets to beats up and scratches that bike. Don’t do business with MMM.
Mega Motor Madness Reviews
I ordered a brand new 125cc atv for my son. It arrived and the frame supporting the atv was bent to hell and back, the box was busted all over and the pallet had been broken some the shoved another one mangled in with the original one. Upon opening the atv had scratches all over the plastic and the paint was rubbed off of the frame as well as the front nameplate support being bent.
A deeper look into it and the alloy rims that were supposed to come with the atv I ordered,mind you I paid extra for that package, had plain black steel rims. I emailed got in touch with someone and then once I sent the pictures the correspondence stopped altogether. I had to look online to find the (855) number I put on this site to call customer service because they do not a phone number listed on their website.
After multiple calls and message someone finally called me back today only to say that they are customer service and not in the parts department. I asked her to tell the parts dept about my issues but I guess we will see how that goes. While the customer service chick and I were on the phone she starts asking me if I read the policy about scratches. I ask here if she bought a $1400 crockpot and it came in beat to sh*t with some on the main options she ordered not in the box and it just the basic options wouldn’t she send it back and want a new one.
Of course she gave some bullsh*t answer after I explained all of the things wrong with the atv. I have yet to hear from the parts dept about the four wheeler and I’ll drive to Mfing if I have to straight up over the curb and right up to the front door if that what it take to get their attention as well as file reports with the BBB and FTC if that’s what it takes for them to rectify this situation.
I don’t want to hear oh did u read the policy about getting the wrong atv and one beat to s**t too boot. That’s not for them to decide who gets to beats up and scratches that bike. Don’t do business with MMM.