I called medicare to report an uncooth doctor to be shock i was cussed out by a telephone person from the east coast who told me her name was Mavis and even spelled it out.
I doubt that is her real name because only a coward would cuss out some one who is disabled and is calling to report something like this. she was angry because she was too lazy to look me up on file she kept yelling at me when i tried to explain to her nicely about my medicare information she just wouldnt listen to me then she says "let me explain something to you medicare does not cover famly plans" I kept TRYING to explain to her as being as ive been on medicare for a good while my information but she refused to look me up she then kept running her mouth and would not let me speak i asked several times to be transfered t someone else she kept saying "medicare does not transfer phone calls you have to hang up and call back" i found out after this ordeal the reasonw hy she was trying to make me hang up on her is because medicare does a survey usualy at the end of calls and did not want to be reported. i lot more than this happend but this was so traumatic that this is all i will say. medicare should make employees announce their names at the begging of each call and be monitired. medicare should also train their employees to be respectful to people over the phone. medicare also needs to change the policy of explaining why you are calling befre they get you medicare information because i had to relive my abusive doctor before she told me A she would not help me B cussed me out.
Medicare.com Reviews
I called medicare to report an uncooth doctor to be shock i was cussed out by a telephone person from the east coast who told me her name was Mavis and even spelled it out.
I doubt that is her real name because only a coward would cuss out some one who is disabled and is calling to report something like this. she was angry because she was too lazy to look me up on file she kept yelling at me when i tried to explain to her nicely about my medicare information she just wouldnt listen to me then she says "let me explain something to you medicare does not cover famly plans" I kept TRYING to explain to her as being as ive been on medicare for a good while my information but she refused to look me up she then kept running her mouth and would not let me speak i asked several times to be transfered t someone else she kept saying "medicare does not transfer phone calls you have to hang up and call back" i found out after this ordeal the reasonw hy she was trying to make me hang up on her is because medicare does a survey usualy at the end of calls and did not want to be reported. i lot more than this happend but this was so traumatic that this is all i will say. medicare should make employees announce their names at the begging of each call and be monitired. medicare should also train their employees to be respectful to people over the phone. medicare also needs to change the policy of explaining why you are calling befre they get you medicare information because i had to relive my abusive doctor before she told me A she would not help me B cussed me out.
I hope you get sued