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MediaOutlet.com


Country United States
State Alaska
Website http://www.mediaoutlet.com/

MediaOutlet.com Reviews

Most Useful Comment
  • May 30, 2016

Two times I purchaced DVD{s from MediaOutlet. Both times I was unhappy with my purchase. 1st, the DVDs are GRAINY as if they had been recorded off air broadcast. 2nd, the cover art is photocopied NOT printed. 3rd, there is no C.C. in any language. As i am nearly deaf, this is vital to me. 4th, the DVD{s arrived with a flimsy ,cheap case. Put all of these factors together I believe that those DVD{s possibly pirated. My advise, avoid this seller. They also have failed to return any of my emails.

Mark as Useful [1 vote]
  • Feb 2, 2023

This is a story that has now unfolded over several months. I first went to MediaOutlet.com trying to just buy a single DVD that I needed for historical purposes doing work as a historian. The company processed my order from what I could tell, and all went just fine to begin with. Then I noticed that I did not really have any good email acknowledging the sale, and did not see the DVD tracking info or anything. I proceeded to email the company using the email: service at mediaoutlet dot com. I did not get a response for a couple days, so I followed up. Then I did not receive a response, or even an automated templated response saying "We have recieved your email", but then at last I received a response from a "Janey", which might well be the female split personality of J.C. Kaelin, their supposed owner.

It is hard to find any valid information on this company, or to reach real people. Mostly it seems to be a front of a business, scam shop, or fraud of some kind by all measure based on how many reviews reflect that people do not receive their orders. But the problem does not end there. I then finally got a response from this "Janey" person, and the email was rude and directed me to an "FAQ" on when to expect my order. I was simply looking for tracking information or something else. I gave it a few more weeks, and then responded. Now I noticed that my email was blocked. Yes, literally, they quite literally blocked my email from sending to service at mediaoutlet dot come at all. I then sent this same email a new message from a different email that I own just to see if I was reading this right?? Could it really be? That I was blocked? Such madness. Pettiness. Childish and pathetic customer service! It was true, they responded with this now: "Become a better person, for your sake and for that of everyone you deal with." Truly astonishingly piss poor customer service. So they failed to give me any kind of update on the DVD, then said it shipped, then said it was cancelled (odd how that could somehow occur after shipping it), then they proceeded to insult me.

I do not think I will ever be seeing that DVD that I ordered... This is early 2023 for reference. This company ought to go out of business completely. They likely are a front for something else out of Bayonne, NJ. I highly recommend reporting them on every possible outlet. Check out their Better Business Bureau scores if you really want to see some abysmal ratings. They score a solid "F"... Stay away!

  • Jun 29, 2019

Slow and rude

If you like slow and rude, you will like these guys. No tracking, no ETA, just passive-aggressive reprimands for having the audacity to inquire about your order 10 days after placing it. I'll be sure not to bother these people with my business ever again.

  • May 9, 2019

NO STARS

No stars for this company. When I asked them to send DVD urgently they

emailed back with a rude message telling me off for not reading the FAQs

and telling me they would cancel my order.

Strange business ethics.

  • Feb 4, 2018

MediaOutlet.com Scam

Did not receive the DVDs I purchased on January 4. Email the seller on the 22nd and he messaged me back that day. He said he'll send out a new package. It's now February 3rd and I still didn't receive it. His website has since redirected to store.earthstation1.com, stay away from it.

  • Apr 10, 2018

Update

Update: I did get my DVDs a few days after posting this.

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