CubeTV has stopped working several months ago. CubeTv is a monthy, paid subscription to stream live TV. It stopped working, so I was hoping to get it fixed. Upon trying to contact support at MediaCube, I learned that they have basically gone out of business but are still taking people's money. Yes, they are providing NO SERVICE, but are still taking people's money, AND they are doing it on purpose. Upon realizing they were going to go out of business, they had an internet sale to liquidate all their old streaming boxes that they knew would be usesless in a few months. These boxes are several hundred dollars each. Their website has been "under construction" for seven months now, and there are absolutely NO LINKS to contact support or "sign in" so you can cancel your subscription. The three emails I have: [email protected], [email protected], and [email protected] don't "bounce back" but they do go unanswered to the tune of over 20 of them. The ONE phone number they provide on the receipt for CubeTV is a dead-end. There is always a busy signal when I call. ALWAYS. I have called at least 10 times. One their home page, they claim you can get "live support" on their FaceBook page, but when you go to the MediaCube Facebook page, they have all their comments shut off, and no "button" or no way at all to send an instant or direct message. Their Instagram and Twitter accounts are disabaled, and their YouTube account is active but comments are turned off. They have basically made it impossible to cancel a subscription, but yet provide no service and continue to take money. I am looking into a class-action lawsuit.
Bought media cube about two months ago. The unit has only worked about 2 1/2 weeks. I contacked their customer service through their Chat room. Worked with over four hours and could not get he media cube to work.
Did not use the media cube for several weeks because I did not have time to respond to their numerous "try this fixes". Went on line again today to get an address to send it for repair, and they would not give me address, phone number, or let me talk to a supervisor. Finnally gave up after an hour of trying to get this information. Do not buy or use this company.
I have had this device for 2 months. What it does is pulls movies from sites in third world countries where copy right laws are not enforced. This box is most likely illegal and definitely streams illegal content, on top of all this the quality of the picture is terrible some movies have a guy in the theatre filming it and you can see people walking around the theatre, they claim this box has hd content that is a flat out lie, The thing sucks and only works maybe 5% of the time. The biggest waste of money I have spent. It won't connect to the sites. So I thought it was my internet. Boosted it up to max. My tech friend came over and said it isn't my internet but the sites media cube pulls from third world countries with low tech servers. This is the slowest device I have ever owned , it freezes every 2 mins, the navigation and remote contral are poorly and cheaply made and dosen't make any sense. Then to top that off there is virtually no customer support. I went to the medi cube website for their tech support chatline since they dont have any phone number. Within 60 second of chatting with their rep I knew I was in trouble.. I explained my situation tothe rep that was so unprofessional I thought I was chatting with a child.. Needless to say I never got my issue resolved. Bottom line it doesn't deliver the sports and live streaming like it claims so it not worth $300.00 especially when there are free alternatives. The worst I don't recommend this box to anybody. Two of my friends have these as well and they are all 300 dollar paper weights. Don't waste your time or money.
Media Cube Reviews
CubeTV has stopped working several months ago. CubeTv is a monthy, paid subscription to stream live TV. It stopped working, so I was hoping to get it fixed. Upon trying to contact support at MediaCube, I learned that they have basically gone out of business but are still taking people's money. Yes, they are providing NO SERVICE, but are still taking people's money, AND they are doing it on purpose. Upon realizing they were going to go out of business, they had an internet sale to liquidate all their old streaming boxes that they knew would be usesless in a few months. These boxes are several hundred dollars each. Their website has been "under construction" for seven months now, and there are absolutely NO LINKS to contact support or "sign in" so you can cancel your subscription. The three emails I have: [email protected], [email protected], and [email protected] don't "bounce back" but they do go unanswered to the tune of over 20 of them. The ONE phone number they provide on the receipt for CubeTV is a dead-end. There is always a busy signal when I call. ALWAYS. I have called at least 10 times. One their home page, they claim you can get "live support" on their FaceBook page, but when you go to the MediaCube Facebook page, they have all their comments shut off, and no "button" or no way at all to send an instant or direct message. Their Instagram and Twitter accounts are disabaled, and their YouTube account is active but comments are turned off. They have basically made it impossible to cancel a subscription, but yet provide no service and continue to take money. I am looking into a class-action lawsuit.
Bought media cube about two months ago. The unit has only worked about 2 1/2 weeks. I contacked their customer service through their Chat room. Worked with over four hours and could not get he media cube to work.
Did not use the media cube for several weeks because I did not have time to respond to their numerous "try this fixes". Went on line again today to get an address to send it for repair, and they would not give me address, phone number, or let me talk to a supervisor. Finnally gave up after an hour of trying to get this information. Do not buy or use this company.
I have had this device for 2 months. What it does is pulls movies from sites in third world countries where copy right laws are not enforced. This box is most likely illegal and definitely streams illegal content, on top of all this the quality of the picture is terrible some movies have a guy in the theatre filming it and you can see people walking around the theatre, they claim this box has hd content that is a flat out lie, The thing sucks and only works maybe 5% of the time. The biggest waste of money I have spent. It won't connect to the sites. So I thought it was my internet. Boosted it up to max. My tech friend came over and said it isn't my internet but the sites media cube pulls from third world countries with low tech servers. This is the slowest device I have ever owned , it freezes every 2 mins, the navigation and remote contral are poorly and cheaply made and dosen't make any sense. Then to top that off there is virtually no customer support. I went to the medi cube website for their tech support chatline since they dont have any phone number. Within 60 second of chatting with their rep I knew I was in trouble.. I explained my situation tothe rep that was so unprofessional I thought I was chatting with a child.. Needless to say I never got my issue resolved. Bottom line it doesn't deliver the sports and live streaming like it claims so it not worth $300.00 especially when there are free alternatives. The worst I don't recommend this box to anybody. Two of my friends have these as well and they are all 300 dollar paper weights. Don't waste your time or money.