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MCM Loft Conversions & extensions Ltd


Country United Kingdom
State England
City Essex
Address 31 torilsden way Harlow
Phone 1-279- 933-023
Website http://www.mcmloftconversions.co.uk/

MCM Loft Conversions & extensions Ltd Reviews

  • Jul 15, 2017

MCM loft conversion specialists” AKA COWBOY builders, contract breaching specialists”. 3 months’ post works being

completed & have been paid in full & they still haven't sent plans and calculations to building control for

certification. Once deposit was paid, it went downhill from there.

I was sent 3 different sets of plans not even for my property before work started in Nov 2016 & never even met

with the architect even though this was part of the contract. Once Dormer loft shell was up they delayed 2 weeks

leaving my home exposed in rainy weather, water guzzling in damaging ceilings in newly plastered rooms.

They had no consideration or respect for my home. Had to pay for the 1st skip because they failed to have 1 on site

when works started & their rubbish was all over the show, leaving angry neighbours complaining to me all the time (

Skips were included in contract.

Their plumber took a week holiday in the middle of the works and so this delayed

works even more. They advertise that builders work exclusively for them, but are in-fact separate businesses that

are sub-contracted so you are never priority once a job starts, simply a number. They would show up to do their job

and couldn’t work because of the poor communication between themselves and not being able to access areas

needed because it was occupied by another builder…..I personally had to take time off work to manage Colin the

“director” and his team because they never stuck to agreed deadlines and had to directly call his subcontractors to

find out where things were because Colin the sometimes never even showed up when he was supposed to making

excuses and lying his way out, started everything & finished nothing.

Their stair guy came in to measure and Colin never even met him on site nor did he even let the guy know he would

be absent leaving confusion on structure, but you can bet he was there on days that he was due to be paid. They put

back roof tiles without putting back the previous insulation leaving exposed holes where rain & cold came in and

myself and my 70 year father in-law had to repair this because my wife was 8 months pregnant at the time, and

because we had no water or heating because of the delayed plumber being on holiday we were forced to move out

of the home and stay with friends and hotels for 4 weeks. What was supposed to be 6 week job took over 10 weeks.

I had to pay other people to remove whole kitchen to accommodate our new kitchen which was part of the quote

because they were so far behind. They didn't isolate skylight voids in kitchen leaving water pouring down into my

kitchen all over new furniture & waste pipe leading into kitchen roof filled with expanding foam which wasn’t even

water resistant & further water leaking in over electrics, this was just another corner they cut. Today, tiles & grout in

new bathroom are all cracked because their tiler tiled directly on wood with no ditcher mat laid first, panels on Juliet

balcony door fallen off and clear evidence that no reasonable care and skill were taken. They don’t respond to calls

or emails yet advertise TRUSTATRADER and a company warranty on contract for damage not caused by natural wear

and tear but this is a lie, 4 months in and things are falling apart yet no response up until 4 months later ( job

finished in 06 January 2017, he responds in May 2017 to attempt fixing tiles and then the bathroom door doesn’t

close, Skylights in kitchen leaking into ceiling void because he felted around them in the rain, and they not even

Velux fitted as quoted and what I assumed I paid for…Then threatens they are going into liquidation so cant come

back anymore and that I am lucky he is coming back at all.. Angry neighbours, Poor work quality hence angry

customer BEWARE!!!

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