Apparently this company is so big, they think they can disregard customer complaints, and/or there is inadequate supervision in the customer complaint department. I wonder if there is even anyone there to answer calls!
I am on my second URI now and have had no sleep for the past 4 nights because of McKesson's so-called pseudoephedrine I pruchased for the first UTI that started 3-4 weeks ago. I didn't want to purchase a generic product because in the past I had and it didn't work like the Sudafed product, but that's all that was available at this small town pharmacy. All my adult life I have used Sudafed for sinus infections and nasal congestion and been able to manage, but here I am, sleep-deprived. blwoing my nose and coughing incessantly with a fever, and having to miss work and go to the dr. tomorrow, probably now with a bacterial superinfection which was totally unnecessary!
On the box of this lousy product, which I suspect contains very little, if any actual pseudoephredrine, it says the product is "guaranteed" and to go to a website for more information, which I did. I called the number on the website, not once, but several times and no one ever answered, but there was a voice message that said the person receiving calls would return the call "momentarily." McKesson must have a different definition of "momentarily" than Webster's dictionary. Another notice on the site said calls would be returned within 24 hours. Well, mine was not! So, someone's job is to answer customer complaints about pharmaceutical products and the person says they will call back "momentarily" or within 24 hours and they can't seem to manage that? Who's managing the fort?
I filed a complaint with the Better Business Bureau and this irresponsible company could not even bother to respond after two attempts by the BBB to contact them! I am very sick and disgusted with McKesson. I have lost all respect for this company. I have also reported this to the FDA because I question whether this product, produced who knows where, has the right amount, if any of the active ingredient. In addition to using pseudoephedrine all my life for upper respiratory infections, I am an experienced RN, so I know how this is supposed to work, as a consumer, and as a healthcare professional. McKesson has poor customer service! Don't purchase their pharmaceuticals - they refuse to be held accountable for inferior products and have caused me needless suffering and loss of work time.
McKesson Corporation Reviews
Apparently this company is so big, they think they can disregard customer complaints, and/or there is inadequate supervision in the customer complaint department. I wonder if there is even anyone there to answer calls!
I am on my second URI now and have had no sleep for the past 4 nights because of McKesson's so-called pseudoephedrine I pruchased for the first UTI that started 3-4 weeks ago. I didn't want to purchase a generic product because in the past I had and it didn't work like the Sudafed product, but that's all that was available at this small town pharmacy. All my adult life I have used Sudafed for sinus infections and nasal congestion and been able to manage, but here I am, sleep-deprived. blwoing my nose and coughing incessantly with a fever, and having to miss work and go to the dr. tomorrow, probably now with a bacterial superinfection which was totally unnecessary!
On the box of this lousy product, which I suspect contains very little, if any actual pseudoephredrine, it says the product is "guaranteed" and to go to a website for more information, which I did. I called the number on the website, not once, but several times and no one ever answered, but there was a voice message that said the person receiving calls would return the call "momentarily." McKesson must have a different definition of "momentarily" than Webster's dictionary. Another notice on the site said calls would be returned within 24 hours. Well, mine was not! So, someone's job is to answer customer complaints about pharmaceutical products and the person says they will call back "momentarily" or within 24 hours and they can't seem to manage that? Who's managing the fort?
I filed a complaint with the Better Business Bureau and this irresponsible company could not even bother to respond after two attempts by the BBB to contact them! I am very sick and disgusted with McKesson. I have lost all respect for this company. I have also reported this to the FDA because I question whether this product, produced who knows where, has the right amount, if any of the active ingredient. In addition to using pseudoephedrine all my life for upper respiratory infections, I am an experienced RN, so I know how this is supposed to work, as a consumer, and as a healthcare professional. McKesson has poor customer service! Don't purchase their pharmaceuticals - they refuse to be held accountable for inferior products and have caused me needless suffering and loss of work time.