Avoid problems/avoid McCullough's Auto Repair on Roswell Rd, Sandy Springs --Brian McCullough, (by his own admission) installed a new fuel pump in my vehicle in an unprofessional and negligent manner, causing the fuel guage to stick, showing adequate fuel in tank, when the tank was in fact empty. This left me stranded Christmas Eve, on the side of Hammond Rd in Sandy Springs, at approx. 7 P.M., in freezing temperature. I had to walk 1/4 mile to phone for help. Within 30 minutes Sandy Springs Police had A Tow haul it to their impound lot in Alpharetta, despite my posting a notice on my window that I'd return to my vehicle soon.
I had to wait 3 days before I could retrieve my vehicle and pay A Tow $347. The consequence of McCullough's Auto Repairs admitted negligence and unprofessional fuel pump installation cost me $347. They refuse to reimburse me for their screw up. You can't expect quality service from McCulloughs Auto Care. Spend your money elsewhere. VERY disappointed !
McCullough NAPA Auto Care Reviews
Avoid problems/avoid McCullough's Auto Repair on Roswell Rd, Sandy Springs --Brian McCullough, (by his own admission) installed a new fuel pump in my vehicle in an unprofessional and negligent manner, causing the fuel guage to stick, showing adequate fuel in tank, when the tank was in fact empty. This left me stranded Christmas Eve, on the side of Hammond Rd in Sandy Springs, at approx. 7 P.M., in freezing temperature. I had to walk 1/4 mile to phone for help. Within 30 minutes Sandy Springs Police had A Tow haul it to their impound lot in Alpharetta, despite my posting a notice on my window that I'd return to my vehicle soon.
I had to wait 3 days before I could retrieve my vehicle and pay A Tow $347. The consequence of McCullough's Auto Repairs admitted negligence and unprofessional fuel pump installation cost me $347. They refuse to reimburse me for their screw up. You can't expect quality service from McCulloughs Auto Care. Spend your money elsewhere. VERY disappointed !