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Mbp Heating and Air Inc.


Country United States
State Texas
City McKinney
Phone 469-323-8202
Website http://www.mbpheatingandair.com/

Mbp Heating and Air Inc. Reviews

  • Jul 9, 2016

During a water-heater installation in my attic, in-which MBP heating and Air inc. forgot to pull a permit for, the "repair man" put his leg through the second floor ceiling. The damage was caused after an inspector finally showed up and told the installer that he had hooked the gas-line up incorrectly. Jeff, I believe he is the owner, has been rude, doesnt return calls, and has flat out told me that I am delusional for wanting the ceiling fixed and that he should sue me for his mans foot going through the ceiling. Totally unprofessional and uncaring for the damage and 3rd-rate work his team performed.

  • Aug 12, 2015

Technician came to repair AC. Two hours after he left, the temperature went up a degree. I called him back and was told it would take several hours to go down 1 degree. After 6 hours I contacted the company and was placed on hold for 45 minutes. I have a screen shot of the hold time. I called back and spoke with Raymond. I explained the issue and asked if 6 hours was a reasonable amount of time to expect the temperature to drop 1 degree if the air conditioning was functioning properly. He told me he could not answer that question. I asked him what would be a reasonable amount of time to expect the temperature to drop 1 degree and he told me he wasn't playing games with me and hung up on me. I called back assuming we were disconnected and was told he hung up on me for asking him stupid questions. I asked who the owner of the company was and he said he is the owner.

I asked him why as a customer I am not able to ask questions regarding the service I received and he said because I was asking stupid questions. Clearly this company does not provide quality service repair or customer service. I would not trust this company to do any work.

They also are falsely advertising 24/7 emergency service on their website.

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