I am writing this hoping to help someone else before they get their hard earned money taken from this car dealership. The incident occured on Saturday March 26, 2016 with a salesman named Victor. We found a car, signed the paperwork, purchased the insurance, and I put a $3500 downpayment on the vehicle. Drove home in a daze. Three days later I received a call from Victor demanding I return to the car dealership and sign another contract of purchase. Upon my arrival late Wednesday evening, 3/30/16 I was presented with another contract by Mr. Levine in finance who informed me that my current contract was null and void, and that I must sign a new contract. The interest rate would have to be higher (23%) and he refused to take off a gap insurance policy that I was never made aware of. I was given the ultimatum to either sign the new contract or lose the car and my down payment. I refused to sign such a contract, and was then blocked in by my salesman Victor, and was not permitted to leave with the car I had purchased. I then requested a refund. I was refused. I have contacted the Attorney General and my bank to dispute the charges. This dealership has gone out of their way to be unprofessional, misleading, hide fees, and falsely advertise vehicles that are not on the lot. Up to this time I can get no cooperation from them whatsoever. I used a debit card for the $3500 and now am going thru a lot of trouble to try and get my hard earned money back from these crooks.
Mazda of North Miami Reviews
I am writing this hoping to help someone else before they get their hard earned money taken from this car dealership. The incident occured on Saturday March 26, 2016 with a salesman named Victor. We found a car, signed the paperwork, purchased the insurance, and I put a $3500 downpayment on the vehicle. Drove home in a daze. Three days later I received a call from Victor demanding I return to the car dealership and sign another contract of purchase. Upon my arrival late Wednesday evening, 3/30/16 I was presented with another contract by Mr. Levine in finance who informed me that my current contract was null and void, and that I must sign a new contract. The interest rate would have to be higher (23%) and he refused to take off a gap insurance policy that I was never made aware of. I was given the ultimatum to either sign the new contract or lose the car and my down payment. I refused to sign such a contract, and was then blocked in by my salesman Victor, and was not permitted to leave with the car I had purchased. I then requested a refund. I was refused. I have contacted the Attorney General and my bank to dispute the charges. This dealership has gone out of their way to be unprofessional, misleading, hide fees, and falsely advertise vehicles that are not on the lot. Up to this time I can get no cooperation from them whatsoever. I used a debit card for the $3500 and now am going thru a lot of trouble to try and get my hard earned money back from these crooks.