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Maytag


Country United States
State Michigan
City Benton Harbor
Address 553 Benson Road
Phone 1 (800) 344-1274
Website https://www.maytag.com

Maytag Reviews

  • Mar 19, 2020

I bought a new washer, model MVWC565Fw1. It is only 2 years old. Within a year the whole sensory panel has to be replaced. Now the springs are broken and the repair man just left after I paid $250 for the springs and the washer doesn't turn on at all!!!!! One thing after another!!!

  • Feb 28, 2020

I have a Maytag washer almost two years old. So far the whole panel had to be replaced (costs more than the washer itself) and now the whole house shakes when it spins and there appears to be another part needing replaced.

I do not overload my washer. It is just me and one child at home, so there is minimal laundry done each week. I had a cheap, off brand washer prior to this that lasted 16 years. I will NEVER buy another Maytag washer again

  • Nov 28, 2018

My husband purchased a new super capacity Bravos Maytag washer in January of 2016. The purchase price was near $600.00. This washer has never once cleaned my laundry. Clothes and linens come out of the washer with streaks of dirt on them. Some pieces of laundry are not even wet.

After a year and a half of trying to reach anyone at the Maytag customer experience center, A person answered the phone. She proceeded to inform me that the washer was out of warranty. BIG SURPRISE! She scheduled a certified repairman to come look at the washer at an additional cost of $99.95.

This repairman was a joke, he told me that i needed to load the washer different from the instructions that came with the washer. just kept insisting that the washer would clean the clothes if I used it right.

Not only was that insulting but it is untrue. Repairman told me that I shouldnt wash my king size bedding in my super capacity washer because it would damage the washer. The washer will only fill 1/3 of the way up for any load and then it takes an hour and a half to complete a cycle.

I AM FURIOUS WITH MAYTAG! i WANT MY $700.00 DOLLARS BACK YOU CAN TAKE YOUR HE WASHER AND DO WHATEVER YOU WANT WITH IT!

DO NOT BUY MAYTAG WASHERS THEY DONT WORK ANYMORE AND MAYTAG WILL DO ANYTHING TO GET OUT OF THE WARRANTY

  • Apr 30, 2018

Yesterday, 4/30/18, during a cycle, the glass lid shattered on our washer. As the washer was just purchased on 1/8/18 and delivered late January as it was back-ordered, Maytag sent someone out to look at it.

The technician came in, looked at it and went outside for awhile. When he came back in, he told me there was a point of impact and that it was not covered under warranty. I can assure you, NOTHING fell on the washer. I cleaned up the glass so the dogs would not step in the glass. You can see where the glass, exploded from the inside, up and out. There was NO point of impact.

The technician then told me that there were no known issues with the lid and that neither he nor Maytag had heard of any issues with this model. However, the lid is on backorder and he can't get an estimate on when it will be available.

On Home Depot and Lowes, there are reviews from customers saying the exact same thing as I.

One even has a photo and the lid spidered in the EXACT same way, they even bought it the same day I bought mine. Don't tell me that there are no known issues.

I DO NOT want this exploding safety hazard in this house and others need to be warned of the potential dangers associated with the lid. If this happened when I was not home, the dogs would have walked through shards of glass, leaving blood everywhere. What would have happened if I or a child was standing nearby or been walking past?? Maytag, this is a SERIOUS issue with this lid.

This lid issue has happened to others.

I want the washer replaced with one of the same capacity that does not have a glass lid.

Update: 11:55am. Maytag called and said they will pay for a new lid and the labor. HOWEVER, the lid is out of stock and when it will be instock is unknown. I did not pay for a giant brick. I paid for a washer. Replace the washer. You don't have the parts and can't give a date on when they will be instock. Useless, the washer is useless.

  • Jan 22, 2018

Booth the Maytag dish washer and the microwave are showing rust on the surface. The dish washer also stains, both products are not helped with ant stainless cleaner. When I called the mafg, maytag the customer service manager told me that the issues were my problem as they were cosmetic. Stainless steel appliances that cost a total of $800. , for both should not rust in 18 months.

No help from the store when I called and asked for help. No help other than and expensive repair cost from manufacturer, Maytag

beware maytag products that i purchased are not worth the money and the Aggregation.

  • Mar 27, 2017

Purchased a Maytag Centennial top load washer that will not fill with enough water to wash clothes. The washer was purchased from Lowes on August 17, 2016 and we tried to return but Lowes refused because we were passed the required 30 day return period. We contacted the Maytag company and they sent out sevice people who reported that there was nothing we could do other than wash small loads. The company also reported that if we tried any of the solutions on the web we would violate our Warranty. Since we find ourselves in this spot ( we should have read all the bad reviews here before the purchase ) we have decided to place the machine in a very visable spot across from a new 100 store shopping center on a truck with a 4x8 sign warning the public not to purchase this product.

  • Jun 23, 2016

The maytag bravos washer destroys tshirts. every single shirt, washed in this product will get numerous tiny holes, that over time grow into bigger holes rendering the shirt to a rag. I told the manufacturer about this problem and their response was to a) blame the dryer and b) tell me to wash it on a different cycle. Personally, I feel that a washer should be able to wash shirts without destroying them and without changing to a gentle cycle and limiting the cleaning factor as a result.

I recommend finding another washer to purchase. I certainly will.

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