Wife bought me a groupon deal for 60 minute massage so therapist talked me into doing a no risk membership for monthly massage. Big mistake! After having my credit card comprimised for fraund and closed my card to be reissued. I did not call the massage green center to use the card they took on file. It was comprimised. So I was going to come in for a massage but could not get one due to availability. I decided that I would have to come in to give the manager my new card number.
Mind you it was not even 24 hours and the massage center called MasterCard direct and charged my card!!??? did not make any sense nor was that legal since the credit card was flagged!! This company is committing Fraud. I could have brought in a completely different card to be used!! How dare they go behind the Credit Card carrier and my back to make a buck!!! Notifying BBB if I do not get the refund. Absolutely a Con game this place plays.
Have been paying a monthly membership fee which includes one free massage per month. I did not go every month and built up a large credit amount.
I scheduled a massage a couple of weeks ago and showed up the next day for the appointment only to find they had abruptly closed. No notice or explanation to customers at all. Phone calls are not returned.
Tried contacting their corporate headquarters and they also do not answer the phone or return voice mails or emails.
Massage Green Spa steals tips from hard working Massage Therapists. Whenever a client wants to leave a Tip, if they don't give it to the Therapist up front and after the Massage, they will give it to the front desk associates, either cash or credit card tips and they will have to either give it to the Therapist, after their shift or like any Credit Card Tip, it goes onto the Therapists Paycheck. Lately, I have noticed that my paychecks are being cut short. I always keep account of how many Massage I've done, how much I make in that day and I add it up at the end of the week. I get paid every 2 weeks so I will add up the last 2 weeks of massage, and the total of what is suspected to be on my paycheck. That is not including Tips or tax deductions. This paycheck, what I had added up, was what I had receieved for my pay and I know for certain, I got Credit Card Tips, and even cash tips. Clients always let me know if they are going to leave my tip in cash up front, or if they are going to leave it on a Credit Card and I have gotten several of those in the 2 weeks before pay day. How is it right for someone, most likely the front desk associates, to steal tips aways from Therapists who actually earned it? Who need that money? Whoever is doing should be Ashamed of themselves. Massage Green Employees, don't trust anyone you work with. And it's extremely unfortunate it has come to this.
Massage Green Spa Reviews
Wife bought me a groupon deal for 60 minute massage so therapist talked me into doing a no risk membership for monthly massage. Big mistake! After having my credit card comprimised for fraund and closed my card to be reissued. I did not call the massage green center to use the card they took on file. It was comprimised. So I was going to come in for a massage but could not get one due to availability. I decided that I would have to come in to give the manager my new card number.
Mind you it was not even 24 hours and the massage center called MasterCard direct and charged my card!!??? did not make any sense nor was that legal since the credit card was flagged!! This company is committing Fraud. I could have brought in a completely different card to be used!! How dare they go behind the Credit Card carrier and my back to make a buck!!! Notifying BBB if I do not get the refund. Absolutely a Con game this place plays.
Have been paying a monthly membership fee which includes one free massage per month. I did not go every month and built up a large credit amount.
I scheduled a massage a couple of weeks ago and showed up the next day for the appointment only to find they had abruptly closed. No notice or explanation to customers at all. Phone calls are not returned.
Tried contacting their corporate headquarters and they also do not answer the phone or return voice mails or emails.
Massage Green Spa steals tips from hard working Massage Therapists. Whenever a client wants to leave a Tip, if they don't give it to the Therapist up front and after the Massage, they will give it to the front desk associates, either cash or credit card tips and they will have to either give it to the Therapist, after their shift or like any Credit Card Tip, it goes onto the Therapists Paycheck. Lately, I have noticed that my paychecks are being cut short. I always keep account of how many Massage I've done, how much I make in that day and I add it up at the end of the week. I get paid every 2 weeks so I will add up the last 2 weeks of massage, and the total of what is suspected to be on my paycheck. That is not including Tips or tax deductions. This paycheck, what I had added up, was what I had receieved for my pay and I know for certain, I got Credit Card Tips, and even cash tips. Clients always let me know if they are going to leave my tip in cash up front, or if they are going to leave it on a Credit Card and I have gotten several of those in the 2 weeks before pay day. How is it right for someone, most likely the front desk associates, to steal tips aways from Therapists who actually earned it? Who need that money? Whoever is doing should be Ashamed of themselves. Massage Green Employees, don't trust anyone you work with. And it's extremely unfortunate it has come to this.